• Menhill

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Overview

Menhill has a rating of 1.25 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Menhill most frequently mention return shipping problems. Menhill ranks 479th among Men's Clothing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate Menhill?
Top Positive Review

“Shoes do not provide any support”

Ken M.
2/22/19

Bought shoes which do not provide any support other than the heel area. I asked for refund and now I have to ship them to China or get only a 15% refund without returning them. Figure this out they do not want the shoes back but yet they are willing to give me a partial refund. I definitely got scammed.

Top Critical Review

“Thieves and predators”

Ryan M.
5/25/20

These guys are stealing the pictures from legitimate craftspeople and passing it off as their own. Then selling cheap garbage products that do not look like the pictures at all! Do not do business with these criminals! Several of the products featured here are by renowned craftspeople and are easily recognized. One even has the business card for the original crafter in the background. They didnt even edit it out.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user kenm308
1 review
0 helpful votes
February 22nd, 2019

Bought shoes which do not provide any support other than the heel area. I asked for refund and now I have to ship them to China or get only a 15% refund without returning them. Figure this out they do not want the shoes back but yet they are willing to give me a partial refund. I definitely got scammed.

Thumbnail of user ryanm629
1 review
0 helpful votes
May 25th, 2020

These guys are stealing the pictures from legitimate craftspeople and passing it off as their own. Then selling cheap garbage products that do not look like the pictures at all!
Do not do business with these criminals!
Several of the products featured here are by renowned craftspeople and are easily recognized.
One even has the business card for the original crafter in the background.
They didnt even edit it out.

Thumbnail of user johns3643
1 review
2 helpful votes
February 18th, 2019

My order took over two months to arrive. Men's Vintage Leather Ankle Boots. When they did arrive they looked nothing like the advertised product. Not just a variation in color but completely different. The heel is tall plastic not as advertised. I kept the boots as the time and expense of getting anything back were beyond what I wanted to go thorough. I have written an email but expect nothing in return. I cannot recommend anyone spend their money with this company.

Thumbnail of user scotth465
1 review
1 helpful vote
March 28th, 2019

I purchased an item from Menhill & it did not fit. Multiple times I was told to send it back at my cost & I would get a refund. Problem is they are in CHINA and the return shipping cost was $70+ for a $17 item. My credit card company won't help since I did not return the item.
Lesson learned DO NOT BUY FROM MENHILL' in CHINA and DO NOT BUY until you read the CUSTOMER REVIEWS' for any company! In this case, customer reviews were (are) 90% negative for MENHILL company! DO NOT BUY FROM THEM!

Thumbnail of user keithe68
1 review
0 helpful votes
February 19th, 2019

Highway robbery - Do not buy from these crooks
I bought a pair of size 10.5 regular shoes for $109.50. I received 10.5 narrow. I was told I would have to pay return shipping to China ($79.50) or they could refund me 10% of the purchase price( $10.95).
Nowhere on the website do they tell you that the shoes are shipping direct from China and would have to be shipped back to China even if it is their mistake. Do not buy from these crooks.

Pinterest should prevent them from advertising on their website

Thumbnail of user arnoldw33
1 review
0 helpful votes
February 20th, 2019

My experience was exactly like everyone else here. 2 months to deliver, cheap plastic boots with a micro thin plastic sole, that appear nothing like the vintage shoes advertised. Offered 10% refund. DO NOT SPEND ANY MONEY WITH THESE SCAMMERS!

Thumbnail of user dawita
1 review
0 helpful votes
June 8th, 2019

The boot I purchased did not resemble what was adverised. Took more than two months to arrive. Inferior product. When it was time to ask for refund, they said refund time has expired, despite delayed shipping.

Do not buy anything from them.

Thumbnail of user gabea18
2 reviews
3 helpful votes
February 15th, 2019

Boots supposedly on sale for $52 down from $150. Damaged upon receipt (due to poor packaging). Also, the heel had a split in it. And they really don't look like the photos. I contacted the company and they offered me a 10% refund, then a 20% refund, then a 15% refund (I kid you not) but they wouldn't pay for return shipping. No wonder since the boots came from China and the return shipping would have been upwards of $40. Even if they hadn't been damaged, they were of such poor quality that I would have returned them. Anyway, after a few weeks of back and forth, I'd had enough. I took the $11 refund and decided to write this review. (Yes, I still have the boots but they look so cheap I'll never wear them.) They really have you over a barrel since I doubt there's any legal recourse against a Chinese vendor--and they have your credit card number!

Thumbnail of user tomh635
1 review
0 helpful votes
March 2nd, 2019

If I could give them a negative ten I would. Worst company ever. Worst customer service ever. Please, never, ever buy from this scam company. They are the worst! What they send you is nothing like what you order. Their terms of service say if it is not what you ordered or wrong in some way THEY pay the shipping. They won't respond to your emails. Won't give you an address to ship. I opened a case with PayPal, which was useless as they want me to ship the items back, when I'm not responsible for shipping. They don't communicate. 2 months later. Still can't return. They still won't communicate. They suck.

Thumbnail of user adamb431
1 review
1 helpful vote
March 14th, 2019

After waiting for about 8 weeks for my jacket and boots they finally arrived today. I excitedly opened the packaging to my boots first. Listed as 'vintage style' to say that this breaches every kind of known trading standards law is a massive understatement. I was first met with the foul stench of industrial plastic shoe, which i can only assume had been sprayed with aerosol nail polish. I mean you would be a walking fire hazard just wearing these monstrosities, heaven forbid you try to stamp out a cigarette! Next was the colour. Rather than the rustic, word dark brown that i was expecting, they are bright brown. I can only presume when choosing the right pantone colour, the 'designer' chose the shade entitled "post vindaloo squitz". Absolutely vile and my girlfriend had this strange half laughing, half pity look which spoke volumes about what kind of level of abuse one could expect should you ever step outside wearing these. Oh, they are also made of a plastic which couldnt be further from leather if they tried. Needless to say, my excitement of opening the coat was diminishing by the nanosecond, but ever the optimist i unwrapped the second package.
The jacket in the picture on the model looked like thick, high quality wool, very fashionable and stylish.
What feel out of the plastic bag was the sort of jacket that no man in their right mind would ever been seen dead in. Seriously, this was some fancy dress $#*!.
The cheapest polyester, foul in colour like a putrid blue grey piece of faux velvet, hastily sewn together by a colour blind seamstress in some sweatshop. Completely shapeless, like it was cut the man with the physique of Kim Jong Un, but with far less taste and style. The 'piss de resistance' (deliberate spelling) was the 3 huge mock gold insignia-laden buttons down the front. With tears in my eyes, for $#*!s n giggles i donned said jacket, and i can honestly say i have never felt like such a massive loser in my life. It was like something Dame Edna Everage would wear. Needless to say, I am woefully disappointed.
I've read that it's not even worth bothering trying to get your money back from these complete scam artist little bastard crooks, as they don't refund you and have the audacity to try to charge you for all the shipping costs back to their sweat shop.
Oh well, £108 lost, I guess it could be worst and at least I know if I am ever running short of fire lighters, those shoes will work wonders.
So kids, heed these words. This really is a dire and urgent call of buyers beware!

Tip for consumers:
Avoid at all costs

Products used:
$#*! coloured plastic boots and the dame Edna Everage jacket with gold medallion buttons

Service
Value
Shipping
Returns
Quality
Thumbnail of user zorinnerz
1 review
1 helpful vote
April 5th, 2019

They sent me the wrong coat and never answered my complaint...

Thumbnail of user michaelo294
1 review
0 helpful votes
February 26th, 2019

BEWARE
BEWARE! I purchased boots from the Menhill site. They were listed as "leather" boots. When I received them they were cheap vinyl and glued together. They looked like something from a cheap costume. I contacted Menhill and they said that I could return them but I would have to pay to ship back to China. It is not documented in the return policy that the customer is responsible for return shipping especially to China. It would cost more to ship then the cost of the product. Plus I would have no guarantee that they make it to the return department to get a refund. Additionally there is a toxic smell coming from the boots. I had to put them in the garage to get the smell out of the house. I have opened up a case with PayPal for return.

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