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Merch.Com has a rating of 2 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Merch.Com ranks 174th among Promotional Products sites.
I ordered from this site, and then checked the reviews and thought I got scammed. It took a while, but I did get everything I ordered. I emailed the company and received a tracking link which took a while to update. Every time I emailed the company somebody got back to me right away. All in all im happy
I ordered a shirt for my son two weeks ago. Best I can tell, it has not shipped yet, but getting answers on it is not easy. They took my money, but I don't think I will get the product by Christmas. Figured 3 weeks would be more than enough time, never been an issue with anything else I have ordered. By the looks of things with this site, 3 months is a stretch. Don't bother ordering through them, ever.
I ordered a shirt for my son two weeks ago. Best I can tell, it has not shipped yet, but getting answers on it is not easy. They took my money, but I don't think I will get the product by Christmas. Figured 3 weeks would be more than enough time, never been an issue with anything else I have ordered. By the looks of things with this site, 3 months is a stretch. Don't bother ordering through them, ever.
I've been so excited to purchase this Darth Vader Starry Night poster to be framed and put in my living room. Once received it was printed with such poor quality, the colors are dull, there are printing lines thru out and the pixalation is so bad that even if you stood 20 ft back it wouldn't be worth displaying anywhere in your house. The worst part about it is when I contacted their customer support they've flat out refused to either exchange it for a better product or refund my money. I've never experienced anything like this.
Please do not buy from this company unless you want a headache.
Dear valued reviewer,
We noticed that you have recently left a negative review about Merch.com.
It is important to note that Merch.com only officially launched in March 2023 and is not associated with any company or business prior to Merch 2023. It seems that your review may have mistakenly been associated with our brand.
We understand how frustrating this mix-up might be and would like to assure you that we are not the same company you had an issue with. Our brand, Merch.com, is a newly launched platform focused on providing wholesale custom merchandise to brands, artists, and influencers.
We kindly request that you reevaluate your review, considering that the negative experience you had was not with our platform.
Thank you for your understanding, and I appreciate your help in correcting this review.
Warm regards,
Merch.com Team
I ordered the baby swing and slide on 25 of May and now it's 3 of July. After an email confirming the order and shipment there has been nothing, no tracking or updates. I have contacted customer service three times with no reply. So buyer beware, spend your money somewhere else.
Tip for consumers:
Stay away
Products used:
Did not receive order
Dear valued reviewer,
We noticed that you have recently left a negative review about Merch.com.
It is important to note that Merch.com only officially launched in March 2023 and is not associated with any company or business prior to Merch 2023. It seems that your review may have mistakenly been associated with our brand.
We understand how frustrating this mix-up might be and would like to assure you that we are not the same company you had an issue with. Our brand, Merch.com, is a newly launched platform focused on providing wholesale custom merchandise to brands, artists, and influencers.
We kindly request that you reevaluate your review, considering that the negative experience you had was not with our platform.
Thank you for your understanding, and I appreciate your help in correcting this review.
Warm regards,
Merch.com Team
I ordered from this site, and then checked the reviews and thought I got scammed. It took a while, but I did get everything I ordered. I emailed the company and received a tracking link which took a while to update. Every time I emailed the company somebody got back to me right away. All in all im happy
Dear valued reviewer,
We noticed that you have recently left a negative review about Merch.com.
It is important to note that Merch.com only officially launched in March 2023 and is not associated with any company or business prior to Merch 2023. It seems that your review may have mistakenly been associated with our brand.
We understand how frustrating this mix-up might be and would like to assure you that we are not the same company you had an issue with. Our brand, Merch.com, is a newly launched platform focused on providing wholesale custom merchandise to brands, artists, and influencers.
We kindly request that you reevaluate your review, considering that the negative experience you had was not with our platform.
Thank you for your understanding, and I appreciate your help in correcting this review.
Warm regards,
Merch.com Team
This website must be a scam! I ordered a package on Sunday the 27th of june. Its is now friday july 2nd and i have no infomation on it at all. I've talked to them 4 times and emailed them 3. No responses to my email, no tracking number NOTHING! But they took the money out of my account. DONT USE THIS WEBSITE!
Dear valued reviewer,
We noticed that you have recently left a negative review about Merch.com.
It is important to note that Merch.com only officially launched in March 2023 and is not associated with any company or business prior to Merch 2023. It seems that your review may have mistakenly been associated with our brand.
We understand how frustrating this mix-up might be and would like to assure you that we are not the same company you had an issue with. Our brand, Merch.com, is a newly launched platform focused on providing wholesale custom merchandise to brands, artists, and influencers.
We kindly request that you reevaluate your review, considering that the negative experience you had was not with our platform.
Thank you for your understanding, and I appreciate your help in correcting this review.
Warm regards,
Merch.com Team
Band merchandise and memorabilia. I have ordered from this place several times and have found their products (shirts & hoodies) to be high quality. I can't attest to CS, never had to use it. They have always shipped and notified me promptly.
Dear valued reviewer,
We noticed that you have recently left a negative review about Merch.com.
It is important to note that Merch.com only officially launched in March 2023 and is not associated with any company or business prior to Merch 2023. It seems that your review may have mistakenly been associated with our brand.
We understand how frustrating this mix-up might be and would like to assure you that we are not the same company you had an issue with. Our brand, Merch.com, is a newly launched platform focused on providing wholesale custom merchandise to brands, artists, and influencers.
We kindly request that you reevaluate your review, considering that the negative experience you had was not with our platform.
Thank you for your understanding, and I appreciate your help in correcting this review.
Warm regards,
Merch.com Team
Gain trust and grow your business with customer reviews.
Dear valued reviewer,
We noticed that you have recently left a negative review about Merch.com.
It is important to note that Merch.com only officially launched in March 2023 and is not associated with any company or business prior to Merch 2023. It seems that your review may have mistakenly been associated with our brand.
We understand how frustrating this mix-up might be and would like to assure you that we are not the same company you had an issue with. Our brand, Merch.com, is a newly launched platform focused on providing wholesale custom merchandise to brands, artists, and influencers.
We kindly request that you reevaluate your review, considering that the negative experience you had was not with our platform.
Thank you for your understanding, and I appreciate your help in correcting this review.
Warm regards,
Merch.com Team