MerchantCentric has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. MerchantCentric ranks 70th among Merchant Services sites.
They try to sell the product as something else rather what is actually. It is just a portal where you can respond to your review as they come in. Therefore for $6000 a year you can spend your money better. If you were to use Yext to fix your listing and manage your reviews directly you can achieve the same results, and spend a lot less money. The staff is friendly and helpful, but you can spend your money better with the use of other products.
They try to sell the product as something else rather what is actually. It is just a portal where you can respond to your review as they come in. Therefore for $6000 a year you can spend your money better. If you were to use Yext to fix your listing and manage your reviews directly you can achieve the same results, and spend a lot less money. The staff is friendly and helpful, but you can spend your money better with the use of other products.