MetaSalonCT

My "partial-spiral" perm (the top was rolled regular) that cost $110.00, is flat on the right side at the highest, shortest layer, I get people make mistakes but own it. Blame the customer not the best resolution. I have been getting perms for 30 years and I know the process. The rods were not soaked enough (I always require 2 bottles due to length) nor rinsed very well. I know how many towels past stylist use to blot all the water out. She rolled my shoulder length hair in less than 20 minutes and it usually takes 90 minutes to 2 hours. I knew then that this was going to be a "wash", I wanted my hair done for our 25th wedding anniversary. The shop owner said they would give me a "partial refund" of the $110.00 I paid. I got zero back of the tip. ($20.00) So, I ended up paying $55.00 + tip = $75.00, to leave with straw hair, flat as a pancake on the right side. What did I get for $55.00? Not even my bangs trimmed. This is a resolution? It cost me more then that in deep conditioning treatments to try and allow me to look like a human. DO NOT GET A PERM FROM COURTNEY. She has no business charging $110.00 for any perm. They are now trying to have my reviews shortened or removed... that's rich. Off I go asserting my first amendment right. Tell that to your attorney father in law.