Mistcooling.com has a rating of 4.7 stars from 4,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mistcooling.com most frequently mention customer service, high pressure, and online chat. Mistcooling.com ranks 7th among Patio sites.
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I have installed two 1500 PSI systems and continue to add features. The products are excellent, the website is great to order from and the shipping is fast. Tried the new.004 nozzles and these are amazing especially at dusk when a area can get a little damp with.006 nozzles.
WORST COMPANY EVER. They do stand behind their products. One of their products malfunctioned and broke and a stream of high pressure water flooded my condo and the next door condo and caused THOUSANDS OF DOLLARS WORTH OF DAMAGE. They said they were not responsible. Also they had the nerve to charge me $20 for an 8' piece of 1/4 tubing after I asked for it free. LOUSY CUSTOMER SERVICE! Buyer beware of this company
This is my second system from mistcooling. I bought the 1 gpm oil system and I could not be happier. First system was too small for my deck and will be moved to a gazebo. It is so much nicer to walk outside at 100 degrees and the deck is 75 to 80. Big hit with the family. It increased my living space in the summer months to include our deck and we spend a ton more time out there. Buy mistcooling and your getting the best product and support available!
We were able to cool our pool 12° in two nights. We ran the pool like normal during the day then ran the pool with these at night. I was amazed. 94° to 82°. My wife said it was to cold and got out. Lol. It's been 100°-102° air temp all week. I run two at a time and have the third as a back up.
WORST COMPANY EVER. They do stand behind their products. One of their products malfunctioned and broke and a stream of high pressure water flooded my condo and the next door condo and caused THOUSANDS OF DOLLARS WORTH OF DAMAGE. They said they were not responsible. Also they had the nerve to charge me $20 for an 8' piece of 1/4 tubing after I asked for it free. LOUSY CUSTOMER SERVICE! Buyer beware of this company
I have installed two 1500 PSI systems and continue to add features. The products are excellent, the website is great to order from and the shipping is fast. Tried the new.004 nozzles and these are amazing especially at dusk when a area can get a little damp with.006 nozzles.
I never send out negative reviews, but my system was very expensive.
1) I wanted to extend my tubing and I found out that you have to buy the tubing from them. You can't go to Home Depot or anywhere for this tubing.
2). Two weeks in and 4 out of 10 nozzles stopped working.
The ones that work are great and I would suggest buying a high power mister, just not the one that they make.
Always had a great experience with ordering online and quick shipping of product.
Great service and fast shipping the product was as described
I purchased the mid-pressure misting system on Amazon and realized that the 6-ft 3/8 tube isn't long enough. So I'm getting more parts since I don't see them directly on Amazon. Shopping was easy on website but hoping shipping is fast due to living in Dallas area and I am installing this for a party on Saturday (6/27). Wish you had the option to purchase parts on Amazon for fast free delivery.
Terrifically easy to deal with, fast & friendly! Always have a great selection to choose from. Returns made easy too!
The lady on the phone, was extremely helpful! I needed these eight high pressure 90° elbow' s added to an overnight shipment. And she was able to make it happen! Great job
Good experience. called in and got information I needed within a few minutes and then placed order.
Great customer service. Steve and Nancy in sales are excellent, as is everyone I've dealt with there.
Problem with listing. One shows 10 piece package (20 parts) for $30 and another shows 30 piece package (40 parts) for $70 but when I ordered 2 10 piece packages it came up about $48 each and whe I went back had extreme difficulty removing the first and adding the second package with total cost slightly less than the boggeled original attempt.
Nancy Cruz is a rockstar in my book! Great product knowledge as well as solid with spec's and installation knowledge. Made my decision to use your company very easy!
When I received my misters, there were a number of them that did not work. I followed the recommended process and still had some issues with about 1/3 of the misters. I contacted support and they sent me replacement misters right away.
I called and was told exactly what I need for my application (i took measurements) in about 15 minutes. if you pay attention to the part numbers on the site rather than description, it's an easy process.
I can't recommend your site or say that I will buy from you again UNTIL after I see how you actually perform. This is my first order.
First I get an answering machine, then I'm told to leave a message. Some people work. Second when I called back, yes I was given the part numbers and told to order myself. This way you can get the discount, then I can't apply the discount. Very bad way to do business.
Call technoanical support for assistance and the staffer was of great help.
I just installed mid-pressure mist system on my back deck and it's a great change. Materials look high quality and the pump is made in USA. I will buy from you again next time.
So far so good. Your product search engine could use some improvement; searching for something as straightforward as "misting tee" gave me all kinds of stuff. I had to ask Steve for help.
Easy to find what I needed, prices good. Would like to see water usage per nozzle as a function of line pressure.
Super easy to use especially with Amazon Pay. Website has excellent details of the product and it's made in the USA