• Mobile Spy

Mobile Spy

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Overview

Mobile Spy has a rating of 1 star from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mobile Spy most frequently mention target phone problems. Mobile Spy ranks 6th among Spy sites.

  • Service
    8
  • Value
    8
  • Shipping
    5
  • Returns
    8
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
15
See all photos
How would you rate Mobile Spy?
Top Critical Review

“This is a scam”

Mimi I.
12/10/21

Subscribed to the monthly package. Worked for 3 days then they cancelled the subscription with no explanation. They never refunded. They have zero support. Unfortunately most new users will be scammed.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user facho
1 review
0 helpful votes
December 2nd, 2021
Verified purchase

Une fois l'application installée un message vous dis que vous n'avez pas d'abonnement, alors que votre paypall vient d'être débiter.
Les fonctionnalités sont inopérantes, ou non fonctionnelles.
Déconnections intempestives.
Aucune réponses aux mails envoyé.
Bref, passez votre chemin.
1 etoile car il faut bien mettre le message, mais...

Thumbnail of user mimii6
1 review
2 helpful votes
December 10th, 2021
Verified purchase

Subscribed to the monthly package. Worked for 3 days then they cancelled the subscription with no explanation. They never refunded. They have zero support. Unfortunately most new users will be scammed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cindyc1297
1 review
3 helpful votes
January 13th, 2022
Verified purchase

It is very obvious there is a spy app on the target phone. They will not refund your money even after 1 day of use. Out $149.00

Tip for consumers:
I would have never purchased had I known that the app was so obvious

Products used:
APP

Service
Value
Shipping
Returns
Quality
Thumbnail of user jado
1 review
2 helpful votes
March 23rd, 2022
Verified purchase

I have purchased the app and failed to have it run on android 12.0
They don't reply emails, there is no option to cancel subscription and refund, there is no customer support, there is no direct phone number to contact.
Apparently it is a fraud company and some spammers hiding underneath a fake website.
Stay away from that mobilespy.at website.

Tip for consumers:
Stay away from mobilespy.at

Products used:
Failed to have the app working with no refund or feedback from the website support.

Service
Value
Returns
Quality
Thumbnail of user walkerashley693
2 reviews
1 helpful vote
June 7th, 2023
Verified purchase

They will take your money and nothing works then they will blame the customer and try to avoid giving back your money! I had it less than an hour and the customer service was crap! DO NOT USE THIS! There is supposedly a refund on the way since I contacted my lawyer! This is a scam

Tip for consumers:
ITS A SCAM

Products used:
No refund unless you take legal action even though a refund is promised

Service
Value
Returns
Quality
Thumbnail of user emilyg690
1 review
3 helpful votes
September 9th, 2021

So the website look legit has alot of advertising and supposedly 24/7 support. And it states that you can use it right away after paying. I spent 97 dollars and it never gave me and option to add a device the log in screen was mostly blank i contact support many times even the main person that this software is connect to * and nothing... completely a scam dont wants your time and money

*Personal information redacted by admin

Thumbnail of user heg1
1 review
0 helpful votes
July 26th, 2023

With "Xenitrak" Spyaccess dashboard which is remotely accessed, you will gain access to all of his activities on the device, Ranging From text messages and calls, to app usage and GPS location tracking. The monitoring dashboard is designed to be hidden from view, so your partner won't know he's being intercepted or that you are spying on them.
Their ultimate customer support also provide tips on how to do this safely and effectively while staying within legal boundaries. Xenitrak team on instagram I boldly recommend their great works.

Tip for consumers:
I recommend the services of Xenitrak on instagram. A very wonderful set of people

Products used:
Xenitrak on instagram monitoring service

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshuab1031
1 review
6 helpful votes
September 10th, 2021

Tried to charge me $180,000USD twice before actually taking the correct $20 from my account.

Installed the app on my target phone and it wouldn't connect but I had the full dashboard. I rebooted the target phone and I lost the dashboard and only have Subscriptions (which I have an active one as evidenced in the photo), payment methods, account settings, and logout.

I have tried logging out and logging back in but no change.

Thumbnail of user hash1
1 review
6 helpful votes
June 23rd, 2021

I bought it for 20$ but they charged me 40$
And they don't have support at all and never answer to emails
Gave me just a blank page says device not conneced even before i install the app which is doesn't exist at all
100% scam

Thumbnail of user brucea194
2 reviews
11 helpful votes
January 28th, 2022

The app was detected an hour after I installed it on the phone. So I canceled my subscription. 6 months and 7 emails later, no response and I'm still being billed every month. Lying thieves are what they are.

Thumbnail of user hassanh119
1 review
1 helpful vote
May 7th, 2022

Poor service, doesn't work at all
No customer support
Weeks and weeks
No response no nothing!
Requested for refund after hours of purchase but not even a single feedback
Don't get scammed!
Save your time and money!

Service
Value
Returns
Quality
Thumbnail of user robbiep125
1 review
3 helpful votes
March 21st, 2022

I paid for and downloaded this program multiple times.
I turned off the security, google play notifications and a few other features on the target phone but the phone would connect for only a few minutes and then disconnect. It would only reconnect after I had the target phone again and turned on and off the permissions feature in the phone.
In the enclosed pictures of my computer screen, you can see the overview screen, phone calls and messages where everything is unreadable. You can also see in the upper right hand corner of the screen where it shows I am connected to the server but the phone is not connected. The phone was only connected for a few minutes while I had it in my possession and never when my daughter was at school.
Then when I requested help from customer service over 8 times in a week, I got zero responses.
Then when I requested a refund I also got zero responses.
Not happy at all with this company, their product or their non existent customer service.
I will use a different company.

Tip for consumers:
Do not purchase this product as it will not perform at all and you will waste your time and money.

Products used:
Phone spy app that was supposed to track phone location, view screen, listen to phone, see text and social media but the phone would not stay connected, when it did connect for a few minutes the info gathered was encrypted and not readable. Multiple attempts to customer support, customer service, tech support and help was useless as I never got any response.
I went through the refund procedures and never got a response.
Just wasted time and money.
Very frustrating

Thumbnail of user sekia
1 review
0 helpful votes
March 27th, 2023

The website seemed to represent that the app is available for remote access but after purchasing a 12 Month plan, I found that the app was not compatible with our newer version of iPhone for remote access. We requested our money back in less than 30 hours of purchase but was told that we agreed to the terms in fine print. Would have appreciated more details on the website or at least charge us for the first month but refund the rest back as we can't use the app anyways.
I already switched to the Instagram company KIXENSPY because we discussed and I gave them the job. They completed and submitted my access link within a matter of 4 hours without any need for compatibility. I feel this was just a scheme this website plotted in the first place.

Tip for consumers:
Looking for best hackers for phone and social media hacking? Go to KIXENSPY

Products used:
KIXENSPY on instagram.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sl675
1 review
1 helpful vote
March 23rd, 2022

Payed for 3 month subscription. The app never worked. Crashed at start. The only way to contact them provided is email which is never responded.

Tip for consumers:
This is scam. Do not buy at any terms!!!

Products used:
Spymobile app

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertod153
1 review
1 helpful vote
March 24th, 2022

Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud

Thumbnail of user johna5067
1 review
0 helpful votes
July 25th, 2023

I have tried multiple apps and methods on getting my Wife's whereabouts and what she does on her phone, I was lucky to stumble on this website where a lady wrote a review about just how I could get into my Wife's phone without her knowing nor having physical access to it. I read about how she sent a message to XENITRAK and how she started seeing her husband hidden and deleted messages popping up on her own device, I had to take a leap of faith in taking the steps she took and I was surprise when this genius of a tech savvy asked me to provide few information on the device I wanted to get hidden and secret information from, I requested to see who my Wife is texting, chats with and calls, to my surprise I got additional benefits of recovering his deleted messages and I got to see how she has been cheating on me with different guys she claimed to have been her colleague at work. This was a bittersweet experience, but I was glad I got to see how evil she was and I had to move on with my life instead of staying with her cheating attitude.

Tip for consumers:
XENITRAK got me access within 2 hours definitely the best hacker. I recommend

Products used:
Xenitrak on instagram

Thumbnail of user mattheusj
1 review
0 helpful votes
July 30th, 2023

I couldn't have access to the target phone after subscribing to the package i chose this isn't quite cool i hope i get someone to help me with what i want

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