Mobility A to Z

Until I see proof otherwise I'm of the impression that all those good reviews are fake. Good service? No way, my trike came in 2 weeks late, not their fault it was lost but it also got damaged. Again not their fault, I have offered to buy the missing parts and pay the freight, anything to get some help. They will not respond. I've never spoke to a person. I'm out over 3000. 00 dollars on a pretty trike to sit on my porch. It is missing parts that I cannot get except here and they won't even respond. Oh and remember, it doesn't come built. You will have to put it together and in my case there were no directions.

Please don't order from them. They have a great rating because it's their few employees and friends sending the good reviews. I gave them a deposit and they could never be reached after that. They canceled my order and never returned my refund. A customer on this site contacted me, she read my review, she too was scammed and she's doing something about it.

I recently purchased an electric scooter and I am extremely happy with my purchase. The scooter is well-built, easy to assemble and operates smoothly. The electric motor provides a quick and effortless ride and the scooter can reach speeds of up to 15 mph. I love the compact design which makes it easy to store and transport. The battery life is also impressive, lasting for several hours of continuous use. Overall, I would highly recommend this electric scooter to anyone looking for a convenient and eco-friendly mode of transportation.

I have purchased from this outfit four times. They fail to help with followup on issues. The first tricycle i purchased was an Ft-1900 it has error issues on the display. I had to fix these, eventually thru reading thru YouTube. They failed to answer e-mails. Most recently The 'new' FT1900X I needed support. Mobility4less has failed to answer e-mails on issues with the throttle hall effect sensor. YouTube and Amazon allowed me to buy what I needed to get the trike on the road. The company failed to answer my requests/concerns thru e-mail and they do not answer the phone. Their prices are not less! It is possible to purchase similar or the same products for hundreds less from other sites and those sites may give more follow-up than you will recieve from Mobility4less. Basically purchase from them but know that you will be on your own afterwards!

Can't talk to a live person. They lie about back orders. Zero customer service. I called 8 c and sent 8 emails. No reply. Horrible. Stay away.

I purchased the Luxuryton 1500 watt power boosted model with lithium batteries. What got delivered was a Luxuryton 1000 watt (no $389 power booster) and lead acid batteries. It also had a non working back up camera ($99) and a canopy to ($399) I did not pay for. Obviously wrong scooter. It was well packaged and protected during shipping and arrived within the advertised window of time. First- you cannot contact anyone by phone. It'sa non monitored mailbox and they say calls won't be returned. Second- it takes 2 days to get a return email. Third- email responses are a minimum of words and rarely address your concern. I was able to obtain a $589 refund when I threatened legal action. I'll never be able to review the scooter I wanted because I didn't receive the model I needed/ordered. I fish and I needed the power booster to get my gear to the shore. So I have a$3000 scooter that does not allow me to toe my wagon and get my gear to the water. My only hobby, my only interest and I cannot fish. I cannot afford another scooter so I'm stuck with one that doesn't do the job from a company that has poor quality control and incompetent customer service. Please purchase elsewhere. If you do opt to go with this company Walmart sells them on their website and this may provide you an Avenue for follow up. Not sure how a company like this will survive. They gave me$500 worth of options I didn't pay for and done need. AVOID AVOID AVOID

If it looks like a fish, smells like a fish and tastes like a fish...
Seriously? Sending a copy of your check online to a suspicious site?
Be realistic!

I was sent a used product the seat is worn
There are scuff marks all over the seat shows wearing and use
Needs more assembly than stated
I cannot get a live person on the phone

Got this 8 months ago 10 different things mistakes no one answers co. Services suck. Buyer be ware. D.T.Sr L. I. N. Y.

Horrible company with absolutely horrible customer service if you call it that a couple 5 word email reply's cannot contact this company recieved the scooter damaged and not working properly I cannot get and response from company they have already been paid and do not care that received damaged and non working DO NOT PURCHASE FROM THIS COMPANY IF YOU GET THE SCOOTER IN WORKING CONDITION ITS OUT OF LUCK
They are a scam come to find out so many horrible reviews with the same problem I had DO NOT BUY FROM THIS COMPANY

When I first contacted this company I informed them that I was interested in purchasing a mobility scooter. They accepted my deposit and I haven't been able to reach them since. I've made several attempts since August but to know avail UNTIL... I sent them an email stating that I have contacted my local authorities and my bank. Once they responded to that, the only thing the continued to say was "check your spam" REALLY?! Well they canceled my order and won't refund my money... JERKS!

WARNING: DO NOT purchase the Mobile-Trend MT 3 Wheels Folding Electric Mobility (free shipping) - $1499. The scooter does NOT perform as advertised. Every time I accelerated, the front wheel could not get traction and would come off the ground. The scooter could not go up a handicap ramp or even a slight incline on a sidewalk without losing traction. When I attempted to go on the grass the front wheel would just spin in place. I did notice that if I leaned all the way over the front handle bars the front wheel would eventually get traction and move forward, but only when I leaned forward. I am a 70 year a woman and there is no way I can lean over the front handles bars the whole time I am riding on the scooter. I was so very disappointed in the scooter and its performance. I notified Mobility via email within the 7-day window about the scooters inability to perform as advertised. There was no phone number available to talk to a live representative. All communication is done via email. All of the response emails were very short and unprofessional. They did not care that the scooter did not perform as advertised. I thought they would as least try to troubleshoot the issue to find a solution. Nothing of the sort. Horrible customer support! They just told me that I could return the scooter via UPS. It cost me $212 out of pocket. The total price of the scooter was $1576. 42. They charged me a 25% restocking fee ($394.10) on a scooter that did not even work (so why restock it) and then they charged us for the ‘free shipping' -(they used the same price of the shipping that I paid to send it back to them – $212.32 - UNBELIEVABLE!) So, the refund came to $970. I lost over $600. They advertise that their products are guaranteed and serviced as long as they are purchased in the US. This was far from the truth! Please be forewarned that this company does not apply good business practices. The scooter did not work as advertised; therefore, a full refund should have been expected. $600 is a lot of money to someone like me who is living month to month on a small pension. It's a such an awful shame that this company is taken advantage of the elderly community.

I wish I could give zero stars. I ordered an electric wheelchair from my mom. It didn't work. I could not get a human at their "customer service" number. You can leave a message, but their message says the mailbox isn't monitored. So, I turned to their email address and the way I was treated was absolutely abhorrent. It truly is unbelievable. My email laid out the issue and I asked for help with repairing or returning. I received an email accusing me of trying to perpetrate a fraud on their company. I kid you not! Despite multiple emails and me asking for repeatedly for information and assistance, they still have not come close. I'm spending my own money to send it back to the address in the label. Their customer service is borderline abusive. Runnn.

WARNING: If you want to spend a lots of money, go and find another seller. If you want to save hundreds of dollars and get a quality trike than order from mobility4less because I have had searched for months for the best prices and I did find it with this seller.
Their trikes are far the best as I tested others before, and the prices are unbeatable. My trike came on a pallet, took me a few minutes to get it up and running.
Used it in the snow, rain, sun end everywhere. Without any problem. Has a very good durable design with the strong hub motor.
I recommended it to my friend who also orered one and he is also very happy with his trike.
Here are the details of my order:
Maximum Load: 450 pounds

Designed for All Terrains!

Battery 48V/16AH Samsung Lithium Ion Battery, (not the weak 10 AH)

2-4 Hour charge time with the charger that comes with it

Battery Life: About 1000 Charges

Motor: BaFang 750W Front Drive Motor

Speed: up to 23 mph

Dual suspension system for a smooth ride

Distance per charge: up to 40-55 miles

Power: Fixed Output Power: 750W or 1200W with the PowerBooster

5 Power Levels

Quick Charger: US Standard Smart Charger

Throttle Type: Variable Speed Control – 1/2 Twist Throttle

Odometer LCD Display Features: Speedometer Battery Level Speed Setting Indicator Trip Distance Hardware Details

Shifter: Shimano Altus 7-speed

Rear Gears: 6/7

Speed Frame: Aluminium-Alloy – heavy duty for off roading

Fork: Steel Tig Welding

Handlebar: Aluminum

Seat Post: Aluminum

Saddle Seat: Leather,

Suspension seat post

Chain: Rust Resistant

Chain Pedals: Aluminum

Tire Front: Kenda 24" X 4.0" Fat Tire

Rear Tire: Kenda 20" X 4.0" Fat Tire

Brakes: Tektro Alloy Aluminum Disc brakes

Freewheel: Shimano Pro Freewheel 7 Speeds

Headlight & Tail lights: LED

Seat to the ground: min. 28" max 40"

Total length from the front wheel to the back: 69" but if you tilt the front wheel to the side, it is only 56", so it's fit through doors etc.

Total width from the outside of the rear left wheel to the outside of the rear right wheel: 29"

Weight with battery: only 60 lbs

Its great, I Love it. Once you get used to the speed of it and the turning, its like driving a car. Driving it is more smoother and quieter than a car. With the extras I bought, its like driving a new car. A great scooter and company to play and work with. Thanks again, Alex

I could not be any happier with my new ride.
This scooter is like driving a new Cadillac. I got the wide seat and it's what is needed if you are big and need the arms down.
Very smooth ride and I got the powerbooster to get even more power.
This scooter has given me a life!

Update:
Emailed customer service and within just a few hours they helped me with my question in regards to the tire pressure. (later I also found it on the side of the tire)

Just as described: quality craftsmanship with professional customer service.
The trike is better than expected for a lot less money than anywhere else.
Very satisfied with my purchase.
I will definitely recommend them to anybody.
If I had more money, I would buy their four wheel scooter, too.
Just as described: quality craftsmanship with professional customer service.
The trike is better than expected for a lot less money than anywhere else.
Very satisfied with my purchase.
I will definitely recommend them to anybody.
If I had more money, I would buy their four wheel scooter, too.

When the scooter came it was on the back of a FedX truck in like a crate. Once I got the crate disassembled i could hardly believe my eyes. The Red color was just beautiful and my Landlord helped me assemble it. After we got it completed I was waiting for it to get a full charge before taking it for a spin. I took it to Winn Dixie about a mile from my house. I went there to pick up a couple of things i needed which in all it would take me 4 to 5 minutes. I was in the store an hour because people were stopping me wanting to ask me questions and compliment me on the appearance of the scooter. I took the sidewalk all the way with people blowing the horn and sticking their hand out the window with the thumb up. I love this Scooter and am very proud to own it. I wish i could show the 4 pictures ive taken of it but I don't see where you can add photos. I always read reviews and wonder if there fake, well this one is as real as it gets (definitely get your moneys worth.

My daughter surprised me with this scooter, it's great! I ride it every day, the storage basket is just the right size. The seat is fully adjustable, and I am very comfortable sitting for long periods of time. If you purchase this scooter you will be very happy. It also is shipped fully assembled and ready to ride!

I cannot be more happy with my new electric scooter i just recently purchased.
It has all what i need and the company was very fast and courteous when i had questions.
Definitely recommend them to my friends.
As a matter of fact my co-worker has already bought one and he is very happy too!

We are glad to find this company in our pursuit of purchasing two electric tricycles.
After wasting almost three months on another company, where they promised us what we wanted but they never got them, finally we found mobility.
They informed us that the trikes needed to be checked and packaged so it will not be delivered by "yesterday" but they kept us informed of all aspects of the purchase in a very professional manner.
The trikes arrived intact on a pallet and we are very happy to enjoy them now.
They are well-made, high quality trikes at a really low price you could not find anywhere else.

We bought the "The FTETB- 750" Fat tire tandem bike less than 2 years ago. The bike is great, the battery not as much. The battery is dead in less than 2 years. Mobility4less does not tell me what is wrong with battery. I will avoid buying from this company from my experience. I would also avoid the extended warranty. And shipping is not free. It is only free if they ship it direct, which they dont, they use a third party

Beautiful well made bike. The color is amazing, it's even better in person. The bike is firm, comes mostly assembled. I had to put some air in the tires and make a small adjustment in the gear derailer due to a small clank noise when at the lowest gear. It's smooth as butter now. The headlight is very bright and great for night riding. The speed is great, I got close to 20mph with pedal assist and almost 19mph on throttle only. I'm 200lb!