Moderno Collections

Placed order a week ago and still not shipped. After following up to ask what happened, was told that there was a warehouse issue and they weren't sure when my order would ship.
3 days later and still no update. Update…a week later and no update

I purchased 3 in 1 charger for my new devices. The charger didn't work from minute one. They wanted video proof. I sent it. They then proceeded to give me further instructions to use a different charger than the one provided. To me that's a defective device, and should be given a full refund. Instead they give me shananigans to prevent return. Just bad business

I ordered an orange watch band for my Apple Watch Ultra on June 21,2023. When I didn't receive it after two weeks I tried to cancel my order. They couldn't because they said that it was already shipped. Today they told me it was delivered on July 13. It was not. USPS tracking tells me it's still in transit. Their tracking app 17Track says: delivered on July 13 in Houston TX. I live in Seattle, WA!

Bought a cover for my new iPad. Have had it for 3.5 months and it is falling apart! They won't stand behind their product after 30 days. Only my husband and I use the iPad. They offered 40% off if I wanted to buy a new cover... SERIOUSLY! Why would I give this company more of my money for a faulty product! That would just be idiotic! The trim around the edge started to separate and now the leather cover is coming off! Run, run, run! Save your money!

This was a replacement charger due to the original one having some technical errors. Customer service was quite helpful with trying to troubleshoot issues with my original purchase. When we realized we could not use it, they immediately mailed me a replacement product which is operating very well! Highly recommend this product!

I ordered this as a gift for my husband for Christmas. I was so happy because it shipped in two days. The product arrived and was broken. I emailed in to let you guys know and sent a video and then they said they would ship a new one. It never came.it's now January 11th and my husband doesn't have a Christmas gift because it arrived broken and the replacement never showed up.

Worst case ever, first one fell apart. I purchased a second hoping things would be better, well guess what, It wasn't. After 10 months of easy home usage, it's falling apart. Here's the worst thing,,,,I emailed Moderno with receipt and pictures. They tell me they will replace it. Then two days later they say it exceeded the company policy of 6 months therefore they won't replace it. Wow, poor product backed up with even poorer customer service. I won't buy from them again.

I am convinced this business is a near complete fake. It's a sort of store front for some one who imports items from an entirely separate place. I ordered a 13" laptop case and received one for a 15" mac book. The order took two or three weeks to arrive. I had a bad feeling from the start but this is ridiculous. The packaging doesn't bare a brand name. The case is made of hard plastic not rubber. I have asked for a full refund, but we'll see how that works out.

Manufacturer does not stand behind their products. Cheap merchandise and poor return policy. I bought my daughter an Apple watch band and it broke two weeks later. We paid for it to be fixed but then it tarnished a week later. No returns, no store credit, no refunds after 14 days. Not sure what they do if it's before 14 days, they probably have some sort of scam going on.

IPad Pro 11" (2020)
Great product, great price and GREAT customer service! Couldn't be more satisfied with this purchase.

I purchased the iPhone charging stand and when it arrived it did not work. The replacement only lasted 1 month and now Moderno will not refund me as it is more than 30 days since initial purchase. DO NOT BUT FROM THIS COMPANY.

Moderno charged an excessive $7 handling fee on a $45.51 order. That's 15.38%! WOW! I bought my wife a charger for her B-Day. She didn't like it, so I requested a return. The quality was fine; it was just a preference call based on her aesthetic tastes. Also, I originally chose the "Extended return" for $2. FYI - Modernero automatically adds this fee of $2 to your cart. I usually buy presents early, so I thought it would be good so that I didn't get stuck with it if she didn't like it, which is what happened. Their product was good, but their policies are BAD. If you can find something similar, go elsewhere.

I ordered an iPad case on April 27th. The promised delivery time was 7 days. USPS made the first delivery attempt on May 14th (17 days after order placement) and 17th when I was out working. After that USPS considered my house vacant and return the product to the sender (tracking number 9261 2903 1283 3913 3078 24, remove the spaces). The product is now on its way back to Moderno, but they refuse to refund my card. In other words, they have my money and I have nothing.

Perhaps the worst online shopping experience I've been through. From go they made the process difficult. I ordered one item (a laptop case). Day one to five: no shipping info. I shoot them an email asking about an eta (totally understandable that it's taking a while thanks to rona) and get a "we'll keep you informed" response. Almost two weeks go by from me giving them my money and finally an update: the item you ordered is out of stock. Cool, I gave up two days ago and got the charge reversed by my bank since the customer service reps must be at the very end of a long and convoluted info chain. Save some time and shop elsewhere.

Excellent online store, quality, description, prices, at the highest level, I buy more than the first time, fast shipping, anyone who has doubts, I recommend everyone!

Described the product wrong, there is no pencil holder on the iPad case. A store credit was offered, even though they acknowledged their improper description of the case, and stated that they had no correct product for my new iPad. They then told me to keep the unusable case, and refunded my money, but withheld $10 in the process. They were dishonest, unethical, and even slow to respond. The refund they did issue was more than a week later than they said it would be.

Beautiful stand but it is not working correctly. The major problem is that I cannot connect my iPad to the rear port. I have tried several cables and none of them charge my iPad. I know these cables work because I have tried them elsewhere. I have contacted Moderno and I hope they offer a solution, otherwise I will have to return the stand.
Also, my Iphone Mag safe case barely clings to the stand. It is not an otter, just a normal mag case and it should be magnetized much better than it is.

These are my favorite watch bands, and I like how it fits my wrist. I gave it four out of five stars because I wasn't emailed when my item was being shipped. I emailed with a question, and no one responded.

I recently purchased a sleek and stylish iPad case from Moderno Collections, and I couldn't be happier with my purchase. The entire experience, from browsing their website to receiving the product, was exceptional.

First and foremost, the quality of the iPad case exceeded my expectations. The materials used are durable, providing excellent protection for my device, while the design is modern and eye-catching. It fits my iPad perfectly, and all the necessary ports and buttons are easily accessible.

What impressed me the most was the seamless ordering process and the prompt delivery. The website was user-friendly, making it effortless to find the specific case I wanted. Placing the order was a breeze, and I received regular updates on the shipping progress. The package arrived securely and within the estimated timeframe, ensuring a hassle-free experience.

I appreciate Moderno Collections' attention to detail and their commitment to customer satisfaction. The case was carefully packaged with care instructions included. It's evident that they take pride in their products and want to ensure that customers have a positive experience.

Overall, I highly recommend Moderno Collections for anyone in search of a stylish and high-quality iPad case. Their exceptional product range, user-friendly website, and top-notch customer service make them a standout choice. I'm thrilled with my purchase and wouldn't hesitate to shop with them again in the future.

I bought a cover for iPhone October the 1 and I got it today November 18.
49 days. Outrageous!
Plus the shell containing the cover was already open and the inner soft lining of the cover detached.
35€ thrown out through the window.
So unprofessional.

Ordered my laptop charger, a consultant easily helped me pick out the model that I need and placed the order the next day, courier delivered on time to work as I requested and I can say that worked on five! The charger works fine!
Advantages: Prompt work!

Got the wrong size cover. I need to return and get a refund, they refuse to give a refund instead they want to give me a gift card for next purchase. There will be no next purchase therefore I'm out of my money spend with them. I will report to with PayPal and try to get my money back, almost 40.00 USD.

I'm not too happy with my purchase. 1. It came opened as you can see in my picture it came opened as you see it. So someone must've opened it and looked at it tried it before shipping it. 2nd the color doesn't match the picture at all it's supposed to be "Khaki" but it's way lighter like a beige cream color. I found practically the same thing on eBay for 9.99 shipped from China. So they must be buying from them at about that cost or less and charging $34.99 for this on their website and profiting at least $25 per case. It's clearly just a cheap case from China then they just add a zip lock bag with their company name on it and re sell it for a higher price. Next time I'll just buy my case from eBay and not a small retailer like this one.