• MollyMaid

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Overview

MollyMaid has a rating of 3.67 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. MollyMaid ranks 71st among Cleaning Service sites.

How would you rate MollyMaid?
Top Positive Review

“Affordable and prompt”

Mary M.
6/30/19

Helped me prep for a party, thank you Molly Maid! Have already recammended to friends and family! Will call them again.

Top Critical Review

“MollyMaid, Call Once And They Won't Stop Calling BACK!”

k a.
7/24/18

I used MollyMaid once, about 10 years ago. They cleaned my house and the job was ok. I didn't use them again, so it wasn't great. They didn't do a great job, just ok, and I remember the kitchen floor was actually sticky AFTER they left. I just figured that the people that came to do my house used the wrong products, so when I used cleaners in the future, I supplied my own. I usually clean myself, so I have no need to really use a cleaning service. Fast forward 11 years to about 2 days ago. I have a rental house and the tenants are leaving, and I need it cleaned ASAP because new people are moving in immediately. I needed to get an estimate for getting the place cleaned, so I signed up on the internet for a price. The apartment is empty, and only needs the bathroom cleaned and the floor in kitchen, everything else is carpet. I got a call back from a nice woman and when I asked if they worked on Saturday, she said no. I said oh, ok thanks anyway. About 1/2 hour later, I received ANOTHER call from MollyMaid. They started to talk and ask questions. I asked them again, "do you work on Saturday?" they said no. I said ok, I need someone for THIS Saturday so I don't think it will work out. Please remove my number from your database". I thought it was done. Now, 20 minutes later, I get ANOTHER CALL and the ID says MOLLYMAID. I did not answer. About an hour after THAT, I get ANOTHER CALL! What the F is wrong with these people?!?! As I drove to work today, at 8am, my cell rang and it was MOLLYMAID! No, they DON'T work on Saturday, but don't CARE! They still continue to harass me! Guess what? I have now blocked your number and will NEVER CALL YOU AGAIN! Take a hint... if you DO NOT work on the day that I need you, I can't USE YOU! Talk about pushy!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user marym1352
4 reviews
1 helpful vote
June 30th, 2019

Helped me prep for a party, thank you Molly Maid!
Have already recammended to friends and family!
Will call them again.

Thumbnail of user lindac201
1 review
2 helpful votes
July 26th, 2016

Recently we decided to have a home cleaning service. As always I got 3 estimates,. I chose Molly Maids because the young lady who came to give the estimate understood our needs and budget, very professional and a delight to talk with. Our first cleaning was July 12th and I absolutely LOVED the experience. The team they sent had an unbelievable work ethic. Worked tirelessly the whole time. When they were finished our home sparkled like a diamond. I was SO impressed I called to request these ladies would be our permanent team. I HIGHLY recommend Molly Maids to anyone who wants their home cleaned to perfection. We had our second cleaning July 26th with whom I am SO happy to report I did get the original team as my permanent team and again PERFECTION! Do not hesitate if you are in need of a great company and personnel..

Thumbnail of user ka7719
17 reviews
43 helpful votes
July 24th, 2018

I used MollyMaid once, about 10 years ago. They cleaned my house and the job was ok. I didn't use them again, so it wasn't great. They didn't do a great job, just ok, and I remember the kitchen floor was actually sticky AFTER they left. I just figured that the people that came to do my house used the wrong products, so when I used cleaners in the future, I supplied my own. I usually clean myself, so I have no need to really use a cleaning service. Fast forward 11 years to about 2 days ago. I have a rental house and the tenants are leaving, and I need it cleaned ASAP because new people are moving in immediately. I needed to get an estimate for getting the place cleaned, so I signed up on the internet for a price. The apartment is empty, and only needs the bathroom cleaned and the floor in kitchen, everything else is carpet. I got a call back from a nice woman and when I asked if they worked on Saturday, she said no. I said oh, ok thanks anyway. About 1/2 hour later, I received ANOTHER call from MollyMaid. They started to talk and ask questions. I asked them again, "do you work on Saturday?" they said no. I said ok, I need someone for THIS Saturday so I don't think it will work out. Please remove my number from your database". I thought it was done. Now, 20 minutes later, I get ANOTHER CALL and the ID says MOLLYMAID. I did not answer. About an hour after THAT, I get ANOTHER CALL! What the F is wrong with these people?!?! As I drove to work today, at 8am, my cell rang and it was MOLLYMAID! No, they DON'T work on Saturday, but don't CARE! They still continue to harass me! Guess what? I have now blocked your number and will NEVER CALL YOU AGAIN! Take a hint... if you DO NOT work on the day that I need you, I can't USE YOU! Talk about pushy!

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