• MoneySavingExpert

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Overview

MoneySavingExpert has a rating of 4.17 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. MoneySavingExpert ranks 31st among Personal Finance sites.

  • Service
    2
  • Value
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate MoneySavingExpert?
Top Positive Review

“Very helpful!”

Konner-Jayden V.
9/7/20

Great and helpful website for knowing your rights, where you stand and what you can do. I use it for clear, concise and up to date information on things like maternity pay, the difference between types of mortgages, the furlough scheme, claiming a tax refund and so on. For energy bill savings and so forth, I do my own research.

Top Critical Review

“Recommending Starling Bank”

Carole W.
6/16/21

I was refused in my request to open an account with Starling so for me they did not live up to the credit given them by the Money Savings Expert. 1. I do not have any debts 2. I live within my means 3. My savings are equal to six months salary. Your faith in this company didn't do it for me. I am so sad but on reflection I may simply be too boring. This is where the Money Savings Expert and I part company. Has anyone else experienced the same?

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user carolew156
1 review
0 helpful votes
June 16th, 2021

I was refused in my request to open an account with Starling so for me they did not live up to the credit given them by the Money Savings Expert.

1. I do not have any debts
2. I live within my means
3. My savings are equal to six months salary.

Your faith in this company didn't do it for me. I am so sad but on reflection I may simply be too boring. This is where the Money Savings Expert and I part company. Has anyone else experienced the same?

Products used:
None as yet

Service
Value
Quality
Thumbnail of user palb
3 reviews
165 helpful votes
March 18th, 2014

This website is awesome. It's a place that many people go to find great deals and post great deals on items. Check it out to find some great deals on all kinds of items.

Thumbnail of user hk2
14 reviews
74 helpful votes
March 3rd, 2011

I went to this site because of the positive reviews here on sitejabber when searching under financial. They failed to mention the website is geared towards europeans. Many of the opportunities have a residency requirement. You must be a UK resident.

You get excited, keep reading, hyperlink to another website and then get disappointed when you read the fine print limiting participation to UK residents. I'm a USA resident.

There is plenty that is general enough that applies to anyone, but you have to weed through too much to find what might be worth something to non British citizens.

Thumbnail of user jaydenv3
6 reviews
13 helpful votes
September 7th, 2020

Great and helpful website for knowing your rights, where you stand and what you can do. I use it for clear, concise and up to date information on things like maternity pay, the difference between types of mortgages, the furlough scheme, claiming a tax refund and so on. For energy bill savings and so forth, I do my own research.

Thumbnail of user keythr
225 reviews
1,015 helpful votes
January 19th, 2011

Good reliable 100% honest site run by a well known British consumer journalist. Some of the deals listed are a bit convoluted but that is not really the fault of MSE. The site is very crowded but it covers a lot of different products and industries. The forum section is extensive and includes discussions and warnings on scam traders (go to search, insert the name of the suspect website and search on the forum list).

Thumbnail of user nickr10
2 reviews
4 helpful votes
September 17th, 2011

Fantastic site loads of useful information, helpful forums, and weekly emails with great money saving tips and vouchers.

Thumbnail of user tinar2
42 reviews
167 helpful votes
September 20th, 2010

This site has some really good potential but they lack a bit in speed. Their offers are often too old, or just not worth the time. Then you have this issue with them using every inch of their page for something. Too cluttered. Try making your site more user friendly and easy on the eyes.

Thumbnail of user philipk430
1 review
0 helpful votes
August 17th, 2023

I read mse's mobile phone sim recommendations and decided to go with ID MOBILE as a "MSE TOP PIC" as it appeared to tick all my boxes.
After an hour and a half I thought that I'd got the sim sorted however when asked to supply security questions regarding PAC the site wouldn't let me progress. " issue with some information provided" was the message. One of the questions asked was " what's the id mobile number? Well seeing as they did not give it to me for another 2 hours I couldn't tell them. The rest of the information was definitely correct as I've had this name and date of birth for 64 years so I know they are correct. I was very disheartened by the service even though MSE rated ID as one of their top pics. So this morning I tried to contact ID through all sort of ways. The auto bot is a waste of time as it keeps asking the same questions, the live chat doesn't start till 9am ( oh for a job that starts at 9 am) and when I asked for some one to call me, I received the most ridiculous answer" we don't have telephony facility". Like an airline saying they don't have any planes. Two hours later I got a vague response ( after having been cut off) that they would like to give me £10 off my next bill as compensation. I hadn't even been connected to their system this morning and already they admit faults. So! My point here is that MSE needs to try ( disguised as an ordinary punter) to move from a service provider to ID MOBILE and at the same time attempt to port their number, then give a recommendation. Just telling us that ID is a good deal based on price and package does not make it a good deal. The whole offer needs to work well. The switch over needs to be smooth, the porting needs to be slick and most of all there needs to be a real person on the end of a phone if there's a problem. Come on MSE, get the finger out. If you're going to give something " top pics" then do you're research, alternatively give me a ring and I'll do the job for you. ( providing you have a " telephony facility).
Incidentally, I received a phone call this morning from my present provider who I've been with for thirty years. They want to offer me 1/2 price invoicing for the next 6 months on all three of my numbers. I'm waiting for the finale details of the deal and then might actually stay with them. I wonder if this call was as a result of the PAC request I made last night.

Tip for consumers:
My review is about MONEY SAVING EXPERT, not the mobile phone company.

Products used:
Sim

Service
Value
Quality
Thumbnail of user chriso1
654 reviews
3,550 helpful votes
June 15th, 2010

One for my fellow Brits, just for a change. This is a UK-based resource aiming to offer all manner of useful information about discounts and freebies, reaching all the way from finding the best mortgages (relatively speaking) to discovering how many refills McDonalds will give you for your coffee (unlimited, as long as you don't leave or throw away the cup). It's a very simple site to use, has good navigation and an onsite search which roots through several years of correspondence.

Don't be put off by the crowded pages, which sometimes make this look like a tabloid on steroids, because there's lots of useful information here. Well worth a look and updated frequently with news, too.

Thumbnail of user erich15
4 reviews
13 helpful votes
8 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Martin Lewis's free site saves you money. Beat the system on credit cards, shopping, special offers, mortgages, council tax, interest rate payments, freebies, loans, loopholes, best buys. Compare, read, discuss and be a Money Expert.

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