• Monster Host

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Overview

Monster Host has a rating of 4.53 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Monster Host ranks 193rd among Web Hosting sites.

  • Service
    12
  • Value
    13
  • Shipping
    11
  • Returns
    11
  • Quality
    13
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How would you rate Monster Host?
Top Positive Review

“I am with Monsterhost.”

Dominik K.
6/21/21

Yes, I've been a customer since 2019. Why? Because: – price and features: don't take my word for it, simply check and compare with others – reliability: I host dozens of small to mid websites and issues are scarce – support: simply outstanding. Every single support request I've ever filled has been solved in a range from 7 minutes to a couple hours.

Top Critical Review

“Excessive Down Time”

Rrr C.
12/26/22

Monsterhost is a third string hosting company. Their service fails far too often, but worse, they are very unresponsive about restoring service. They never explain what was wrong. They show no sign of trying to improve their service. This time, service has been down for five hours and counting, with zero response from support. I believe they have no support outside of 9 to 5 working hours. I can't recommend Monsterhost to anyone with a serious need for web hosting, unless you have no concern about up time.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user dominikk18
1 review
0 helpful votes
June 21st, 2021

Yes, I've been a customer since 2019. Why? Because:
– price and features: don't take my word for it, simply check and compare with others
– reliability: I host dozens of small to mid websites and issues are scarce
– support: simply outstanding. Every single support request I've ever filled has been solved in a range from 7 minutes to a couple hours.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fatimahh4
1 review
0 helpful votes
February 4th, 2022

Their technician has been working with me to resolve a billing issue. He is the very best! Lots of emails, then she took the time to talk with me on the phone. He answered all my questions and solved my problem. Thumbs way up.

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Thumbnail of user teppok3
1 review
0 helpful votes
February 11th, 2022

I have trouble-free time with Monsterhost as their support team is always willing to explain my questions clearly and help any matter relating to hosting and SSL.

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Thumbnail of user slam1
1 review
0 helpful votes
April 2nd, 2021

They are really fast in supporting. I also have much help from them, I think it's the best hosting in the whole IT industry. Plan to say with them as long as possible.

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Thumbnail of user ermesb1
1 review
0 helpful votes
March 1st, 2021

I use the services of this hosting provider. Completely satisfied - I recommend them with no doubts!

Thumbnail of user rrrc
1 review
0 helpful votes
May 16th, 2022
Verified purchase
• Updated review

Nearly two weeks after reporting the problem, they still have not been able to get removed from the Spamhaus blacklist. Seems Monsterhost does not understand they have to do more than just request to be removed. They have to fix the problems, FIRST! Spamhaus makes this very clear on their webpages.

Update: We had several rounds of trying to report my IP to get off the Spamhaus list, before I realized they were giving me a new IP each time! So rather than fixing the problem, reporting had no effect. They had suggested I pay for a dedicated IP address which would be free of spam by other users. I talked them into paying for it. So it is working now... well, after adding a PTR record, which they helped me with. So I've bumped them up to two stars, simply because this should not have taken weeks to resolve. Still, things are working ok now and the cost is pretty good.

Tip for consumers:
Low price, lower product

Products used:
Reseller hosting

Value
Quality
Not so good for the price
May 11th, 2022
• Previous review

Signed up for hosting and the transfer went pretty well. I got the received email ported, but forgot the send email setup. I did that last week and some of my emails bounce because the Monsterhost IP address is associated with spamming. Contacting Monsterhost right away, they said they would contact Spamhaus to get taken off the list. Four days later, no change.

They don't seem to do much to prevent this sort of problem. They did offer to sell me a private IP address at an extra charge. A bit of the bait and switch approach. Here's a hosting plan at a good price. Here's a hosting plan that works, at a higher price.

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Value
Quality
Thumbnail of user sophiae54
1 review
0 helpful votes
November 25th, 2021

I have been with Monsterhost Wordpress shared hosting for a few months and I love it. All works well with them.

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Thumbnail of user erich1643
1 review
0 helpful votes
December 16th, 2021

They provide an excellent support, they have a friendly system anf their resources are very good for running web sites smoothly and reliably.

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Thumbnail of user rrrc2
1 review
0 helpful votes
December 26th, 2022

Monsterhost is a third string hosting company. Their service fails far too often, but worse, they are very unresponsive about restoring service. They never explain what was wrong. They show no sign of trying to improve their service. This time, service has been down for five hours and counting, with zero response from support. I believe they have no support outside of 9 to 5 working hours.

I can't recommend Monsterhost to anyone with a serious need for web hosting, unless you have no concern about up time.

Tip for consumers:
Find another outfit, if you need reliability. These guys are not worth the bother of repeatedly having to contact them to get their servers working.

Products used:
Reseller Hosting - Reseller Micro

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Value
Quality
Thumbnail of user charlesj747
1 review
0 helpful votes
September 23rd, 2021

Monsterhost's service is great! Everything works smoothly, no bugs. I would recommend this service to everyone.

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Thumbnail of user gordons238
1 review
1 helpful vote
October 21st, 2021

Incredibly fast and expert support. I wouldn't even consider using anyone else. Highly recommended!

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Thumbnail of user lilys151
1 review
0 helpful votes
July 19th, 2021

This hosting is very reliable. You can also connect with the support center any time you have a problem. They are very polite and knowledgeable and skillful.

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Thumbnail of user adelep44
1 review
0 helpful votes
August 19th, 2021

I'm a new user of Mosnetrhost and it has been excellent so far. They have little downtime, and their speed is good with a simple web panel. I haven't has a reason to call tech support yet, so I can't comment.

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Thumbnail of user guilhermep12
1 review
0 helpful votes
May 2nd, 2021

This is one of the finest companies around. They can be trusted to do what they say they will do and are beyond honest!

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Thumbnail of user noemib66
1 review
0 helpful votes
February 5th, 2021

They offer a wide range of plans that will solve your hosting needs at very modest rates. Support is active for 24 hours.

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