Monster Transmission

After selling me the wrong year of transmission they stopped calling back while I was trying to return it and just left me with a trans I can't use and none of my money back. These people suck

Purchased 46RE transmission with additional warranty that was recommended by the salesman. Transmission lasted one week. Took almost 2 weeks to get replacement. Filed a labor warranty claim and received $175 out of the $965 it cost to change their defective transmission. Will never deal with them again.

My husband has been trying to get a transmission for over 6 months now. The first transmission was leaking….didn't have thread on a bolt hole….sent back only for them to screw the order again and send him the wrong one! This is ridiculous…we just want the transmission that we paid for….this is a sorry company to treat a veteran who fought for your freedom! *******278 this is my number….do yourself a favor and call me regarding this matter.

Unbelievable I believed this malarky made it 600 miles and it died tried calling several times finally got a response to fill out email warranty claim never heard anything after that again several calls these guys are supposed to be the best not even close charge big money which I don't mind paying but this was sub work I'm an average guy with good mechanical skills the tranny was in a 87 chevy half ton not that hard to work on never again with this company and all my buddies will hear the same! Order number ******* Guy M. Waterford Pa

Bought a brand new transmission and it leaks. It doesn't even have 5 miles in it. They only offer a 90 days warranty, which is crazy short. Stand by your product and offer the industry stand warranty period. When called they were dismissive and unhelpful. Like they were doing me a favor by letting me buy their transmission. Buyer beware!

This is the worst experience I've ever had with any business. Never buy from Monster Transmissions. Don't fall for the scam I did!

This company will take your money for a transmission they say they have ready to ship they even called it a ready to ship transmission package and I have been trying to figure out for over a month if I am ever going to get it
When I call to find out I am told it is on back order now so buyers be very careful when dealing with this poor example of a transmission company do not not trust the sales man named Sam he is just there puppet that sells there inferior products

I ordered some wave plates. It took too long to get them so I bought elsewhere. When I called to set up a return (after an email, a chat and 2 phone calls they tell me I did not request a return for more than 48 hours it may not be accepted. Yes 48 hours. When I told them that wasn't much time, they said "it is in our terms" like that made it right.
I will NEVER buy from these scammers again and I suggest everyone stay away from these crooks.

Scam alert. Purchased a transmission for $3700, canceled the order within 24 hours and they didn't want to refund me at all. After calling everyday they eventually refunded $2700 and kept $1000 of my money saying it was a restocking fee. So it cost me $1000 just to call them and cancel a day later. Horrible, horrible business.

Do not use monster transmission I wasted over 3500 and they sent me the wrong transmission with used parts I have never felt so scammed in my life the transmission lasted 10 miles and they refuse to refund me they lie even tho I record the conversation and prove them wrong. I will be taking legal action.

I ordered a transmission. Put it in, it didn't work. I thought I didn't align it correctly so I called them and asked them for a solution because of this phone call they will not warranty the transmission anymore. It turns out I installed it correctly I ended taking my truck to a mechanic that told me I installed it correctly, it's the transmission that will not work and needs to be replaced. So now because I thought wrong and it's actually their transmission that was faulty they won't warranty it. Horrible company and customer service.

Paid good money for a custom built converter, what they sent me was an off the shelf unit that was not built to my specs. They sent the wrong converter but claim it's the right one. They say I can get the stall reset if I pay to ship it back, but they won't give me the shipping info to send it back. They don't answer the phone and refuse to return my calls. Stay far away from this company.

The buying process went pretty smoothly, but once it shipped they didn't seem to care anymore. I had questions right away after the install about how it didn't seem to engage properly and felt a bit off. Their only response was to send it back for a warranty check at my expense. Wasn't worth doing that so gave up and figured for a 25 year old truck it was all I was going to get. A year later and I find out the torque converter I got from them was probably defective and the source of the issues. Tried reaching out to find out if there was anything they could do but they won't respond. So another thousand plus dollars and hopefully now it will be fine. The transmission itself always seemed to work.

Needed a new valve body assembly for my transmission, I called and stayed on the phone for two hours with Sam to verify the valve body assembly was in stock and it would ship out in a couple of days. Two weeks went by and nothing, i called and they said they did not have the parts in stock. But could build a valve body assembly with some other parts. They said they could have a different valve body assembly sent to me within a couple of days. Another two weeks went by and nothing. By that time, my transmission had failed. A couple of weeks went by, and a valve body assembly showed up in the mail. Now they won't take the part back even though it's still sealed in the package, because they say it was a special order and build custom for my transmission. The transmission is a 4L60E, quite a common transmission. But even though I was promised a part within three days, and it took close to two months to receive it they will not refund. So, I'm stuck with a $1000 valve assembly that I can no longer use. I strongly urge you to stay away from this company.

I new I wanted a build transmission to handle my ls base swap to be reliable to hold up to my power and only name I could think of was monster we had sum hiccups but monsters amazing customer service handled everything promptly with amazing service to get everything taking care of! To make sure they have a very satisfied customer! They went above and beyond to make my dream car complete with a monster transmission! Thank you all for everything u have a customer for life! Special should put to Lucas s for going above and beyond to get my flexplate figured out very promptly awsomr job guys keep up the amazing job

You would think a built for 750 hp trans would last more than 500 miles. 90 day warranty means junk. 8 months old and no help from monster.

Monster Transmissions are GARBAGE! They rebuilt my Ford 4R70W transmission incorrectly three times! And they blamed me for the three failures that were their fault.
I had a local shop repair it correctly!, Fortunately I ended up getting my money back for the rebuilding cost but not shipping. Stay away from this company.

I paid for a transmission it quit can't get any one to return my call and I haven't gotten my 800 core back yet

Monster Transmission is complete garbage, the company is a total scam, you will receive a junkyard transmission! Don't buy into the fake claims on their website and don't fall for the fake one line reviews on scam review sites like TrustSpot (also a scam to create fake reviews for your own company). Check out the BBB site to read how they have scammed thousands of Americans with their garbage, every person at the company is a liar and part of the scam. Unfortunately they are based out of Florida which is the scam capital of America, the AG of Florida will not help you and actually make it easy to commit fraud with no threat of penalty. Don't believe the FAKE 'reality tv' shows, they get their parts for free in exchange for advertising.

I recently purchased a Quickship transmission, I received it faster than the Estimated time frame. It is working great loved my new transmission!

I've been buying and selling transmissions for years and this is by far the biggest mistake I ever made, when we got the transmission not all the seals were installed and we caught it, we installed the transmission and it went out in 200 miles now we've been sitting on it for weeks because they want it sent back for inspection that they can't even get it picked up, meanwhile my customer is without their vehicle. 20 phone calls later maybe I'll get somewhere but I still got to wait for them to rebuild it and send it back and they don't want to cover fluid or all of the labor costs and that's not fair to the consumer, needless to say if you want a junk transmission and the runaround trying to get a warranty call these guys.

I Urge you to go somewhere else... They pay people to do good reviews. They asked me to do a 5 star review for money off my transmission
I purchased a $3900 transmission with a 3 yr warranty. I received the transmission and on the very first test drive, 3rd gear was not working. I contacted them and they wanted me to pay an additional $800 for them to fix it. For 3 months I fought with them to fix it for free, but they told me that it was my fault and the warranty would not cover the shipping or bench time. I cut my losses and purchased another transmission from a local dealer

They sold me a junk transmission and will not talk to you about a problem.they will email every week or so.stay away from these crooks