MoreThan

This company have provided me LITTLE or
This company have provided me LITTLE or NO assistance ALL year. This JOKE company, then cancelled my insurance, refunded the end of policy payment to my A/C, THEN requested it's return. This I attempted to do on several occasions & they eventually TOOK payment TWICE! Altho their operatives insist I haven't paid it? My bank are going to recover it if More-Than deny responsibility once more? I have spent about 6/8hrs on the phone to these 'clowns' & a problem which THEY produced, THEY haven't been able to resolve. IF anyone is considering insuring with this company DON'T! They wanted to charge me £25 FOR A CHANGE OF ADDRESS! BAD BAD BAD company, ZERO customer service, CLUELESS operatives. DO NOT USE THIS COMPANY. There are literally 1000's of car insurers, use ANYONE but these!

Pleas excuse my rant but he goes...

My son aged 18 took out a policy with Smartwheels.com part of Morethan, he had a box fitted and they give you payback every 12 weeks he earned himself two lots of payback which after much chasing never received,,, so he cancelled the policy after six month and got a new policy without a box with Admirl...

He called and cancelled and was given a set amount he would receive back in full payment
( refund) so cancelled the policy after checking is contract and after six month it meant he would lose 35%... Two weeks later he is still waiting for payment he is now on the phone again and they are quoting a completely different amount £80.00 less ( 29%) and still hasn't received any of the black box pay back?

And also just advised the cheque hasn't even been issued?

This is shocking service we have three other cars with Morethan... Guess what policies are being moved! ( Tomorrow)

Just finished on the phone payment is being sent but will take 30 days because it's a cheque!