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Claim Your BusinessMotorcycle House has a rating of 4.06 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Motorcycle House most frequently mention customer service. Motorcycle House ranks 14th among Motorcycle Gear sites.
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I bought saddlebags from Motorcycle House UK on 2 separate occasions and can't wait to do so again. This time I upgraded to the Lamellar slanted Viking bags and they are absolutely amazing. I placed my order on the evening of January 25th (2021), it was dispatched on the 26th and it was delivered to me in London on the 28th. Besides the fast dispatch and delivery, I was also very impressed with the customer service. Their online live chat really works and every question I had was clarified very efficiently. Amber and Celeste were super helpful and kept me updated though the whole process. I really recommend them 100%. It's a great shop! Frankly I can't understand where the bad reviews come from, I had nothing but good experiences with them. A big thank you for the whole team!
This company does not send the order. They have no customer service. Promises of the order being sent the next business day are nothing but lies. I don't mind waiting longer if the company is upfront about timelines but this company has done nothing but lie and I'm still waiting for the order to be shipped. Save your money and yourself a lot of frustratrstion, do not deal with this company. If this is not resolved all I will progress it to ACCC.
I bought saddlebags from Motorcycle House UK on 2 separate occasions and can't wait to do so again. This time I upgraded to the Lamellar slanted Viking bags and they are absolutely amazing. I placed my order on the evening of January 25th (2021), it was dispatched on the 26th and it was delivered to me in London on the 28th. Besides the fast dispatch and delivery, I was also very impressed with the customer service. Their online live chat really works and every question I had was clarified very efficiently. Amber and Celeste were super helpful and kept me updated though the whole process. I really recommend them 100%. It's a great shop! Frankly I can't understand where the bad reviews come from, I had nothing but good experiences with them. A big thank you for the whole team!
Products used:
Viking Lamellar slanted saddlebags
I always get my product on time and the quality of their bags are well made good quality overall and strong. I would recommended everyone to visit this site & purchase good quality products.
Catherine, she helped me to select best Motorcycle Jacket. Excellent Customer Services and Great product with reasonable price. Soon will purchase one of there Motorcycle Vest
The company offers awesome products and top notch customer service. We had such a great experience which was further enhanced by the unparalleled support by Kiara. Time and again your company comes thru for us. We cannot thank you enough for your support and customer service. The products are amazing and the savings are incredible! We would definitely recommend to all of our friends.
Great customer service by Scott Adam along with great gear. Fast shipping. I always get my product on time and the quality of their bags are well made good quality overall and strong.
This company does not send the order. They have no customer service. Promises of the order being sent the next business day are nothing but lies.
I don't mind waiting longer if the company is upfront about timelines but this company has done nothing but lie and I'm still waiting for the order to be shipped.
Save your money and yourself a lot of frustratrstion, do not deal with this company. If this is not resolved all I will progress it to ACCC.
The quality and styling of the Viking Vest is outstanding! The stitching is solid, the hardware is strong and the quality of the leather is great! The leather is soft yet holds it shape. The interior pockets are great for concealed carry of just extra pocket space. The lace up sides give it a stylish and edgy look. I am very happy with my purchase and would definitely recommend! N Catherine Josephe was the best to work with. She answered all of my questions for an easy and quick purchase!
I order $500.00 worth of saddle bags and pillion seat bags from them, after two weeks i started to call the phone number - it is not even an Australian company! Links back to somewhere in the US. the first time i got through, they told me the order was on the packing table being sent today. I waited another week. They cancelled the order. Then told me they were going to refund in 3 working days - it has now been 7 working days and no refund.
Great customer service by Joseph Lampson along with great gear. Fast shipping. I always get my product on time and the quality of their bags are well made good quality overall and strong
Im always impressed by the courteous service and great products. Everything Ive bouhht has worked out great! Thanks guys.
I am so beyond happy with my jacket from the Motorcyclehouse! Not only is the quality better than I expected but the customer service is great! When I had a question about shipping it wasnt hard to get response at all! Highly recommend!
Awesome customer service by Scott Adam along with great gear. It did not take any time to receive gear.
I purchased the Viking brand motorcycle jacket and love it. Quality product, plenty of pockets and very comfortable. The people that work there are very friendly and know the business. I highly recommend their products. Catherine is a pleasure to speak with.
I absolutely love my new Viking Cycles jacket! Great customer service. Scott Adam was super helpful in making sure I got my new jacket in a timely matter and that I got the correct size. My Warlock Women's Motorcycle Mesh Jacket fits great and has great protection in all the right places.
Love The Company And Customer Services Was Great They have Such A Nice Products
I had A Issue About My Product Talk With Livia Braz And She is Really helpful Very kind.
I Will Surely Look Up for More Products in Future Soon
Thank You For Your Great Customer Services
The product is great. The bags look great and feel very high quality, shipping time was reasonable, and communication from Motorcycle House was great. Thank you for helping me out on this Scott Adam! You did good! :)
I've ordered a number of products from Motorcycle House and they've always been fantastic. Catherine Josephe is very helpful and answered all my questions before I ordered. The products are very well made and use sturdy leather, and are an excellent bargain! I will definitely be ordering from them again.
This company has the worst customer service! I've paid for a product MONTHS ago and not so much as a shipping order yet! I can't even get in touch to ask for a refund because no one answers the phones, responds to emails or social media messages. Absolute disgrace!
The customer experience provided by representing the company was very good and I will be coming back for more items in the future.
Thanks!
After using the gear purchased from motorcycle house for awhile, I can say it is terrific for staying safe without spending $500 on a jacket. I recommend their gear to my friends and will continue to do so. Their customer representatives and easy to reach and always willing to help!
I talked to Joseph about the backpack she is nice and very kind. The product is great quality and fast shipping
Really satisfy. Thank you very much Scott Adam for the advices and help.
The service was amazing!
Well made jacket. Great customer service. Fast shipping. What more do you want?! Buy with confidence. Motorcycle house and Viking is the best
Literally my top favorite jacket from many I've owned throughout the years. It's definitely a perfect fit for my size being large but a lot more on the thicker heavier side. It fits snug and just right to the point where it doesn't actually choke me at all plus it's a big big win that you can adjust the waist. I took several pictures so people can actually enjoy how it looks from outside, inside, the sides, the back and where the vents are located on the jacket. I never expected it to have such great quality as well as reflectors that are super visible. A big one for me definitely would be that it also has armor protection on your back elbows and shoulders. Recently had a spill and I know that with this jacket a small spill in the streets could hopefully go a lot easier this time around with this jacket. The vents really do allow a lot of air to flow through you so you can definitely use this for either winter or summer especially since the inside has a zippered lining that is removable. I strongly recommend this jacket is specially since it is a great price for such great quality. Plus, you really can't ignore the great look. I can't wait to find more products from this seller.
Got Some Riding Gear From Them Really Nice Company Talk With Livia She is Very Helpful
Thank you For Great Customer Services!
Shop whole range of brands for top motorcycle gear, apparel, luggage, accessories and parts at low prices. Fast shipping (free on orders over $89) and easy returns.
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