• Muama Enence

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Overview

Muama Enence has a rating of 4.89 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Muama Enence ranks 35th among Translation sites.

  • Service
    24
  • Value
    22
  • Shipping
    14
  • Returns
    4
  • Quality
    24
How would you rate Muama Enence?
Top Positive Review

“Completely pleased with this device”

Brent C.
11/9/22

Completely pleased with this device which has very good accuracy. We were able to communicate our situation in detail via Enence when we lost our backpack during our travel and good thing it was returned. Enence was also useful in helping us learn the correct pronunciation and composition of sentences we knew we'd need - we could listen and learn in advance. Recommend!

Top Critical Review

“Mauma enence translators do not work”

Kevin B.
9/27/22

Enence does not work like the sales videos New phone Android 12.0 Mobile Tablet Smart Phone. I have downlowded the Muama Enence app on to the phone. This contected the same as the old phone with bluetooth. But when the silver device is used by pressing me nothing happens so when you press the green speaker sign shown on the phone it speakes through the silver device and the only other way the other person can speak back is by pressing the red speaker symbol on the phone. The silver enence device button me and other button for other person just do not conect which is the same as with the old androids. 9 months trying to get it work with customer service since the programe update which stoped it working video sent to Customer service rep after buying a new android 12 but still same problems as does not work as the sales vidios show. Friday I phoned the USa telephone and had a lengthly chat with a person about the situation and explaining exacly the the issue is stems from the updating apps in January and where Customer service rep in May emailed after recieving the replacement from April this now need Android 10 or 11 or higher to now work. So I bought a Android 12 which arrived after customs dela 14 days ago only to find the exact same problems that the enence silver device buttons do not allow translations, only the android green button detects voice then the spech is audio from the silver device all of which is shown in the vidio maid and supplied to you. I emailed again on the 21st sept as still had no answers and got a reply saying unload reinstal which I replied to with 2 emails and as of the 23rd Sept still no replies even though the mail headed required management, Today 27th sept I get a email saying the refunded the purchase money, so the youtube vidio showing the failure of there product not working they have seen now so no resolution to how this muama enence translator should work in reality. Suddenly they refunded the money for the purchase and not answered as to the problems in the youtube vidio recording leaving me in a country where I needed to use the device for communications while learning the language. So not amused by there actions.

Reviews (28)

Rating

Timeframe

Other

Thumbnail of user brentc285
1 review
0 helpful votes
November 9th, 2022

Completely pleased with this device which has very good accuracy. We were able to communicate our situation in detail via Enence when we lost our backpack during our travel and good thing it was returned. Enence was also useful in helping us learn the correct pronunciation and composition of sentences we knew we'd need - we could listen and learn in advance. Recommend!

Service
Value
Shipping
Quality
Thumbnail of user pearlr43
1 review
0 helpful votes
October 4th, 2022

Exactly as described, quality product! Will definitely recommend to others! As for voice? This is decent for voice as well. It works best for simple conversations but my husband thinks it misses some of the context for complex conversations. However, it gives me enough context and truly helps with communication so I'm happy with it.

Service
Value
Quality
Thumbnail of user kellyf770
1 review
0 helpful votes
July 27th, 2022

Beautiful device! I am amazed that Enence can translate to 36 different languages. So far, I've tried three of them. Works fine, will have to see how it holds up in the future, since I travel a lot.

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Value
Shipping
Returns
Quality
Thumbnail of user erikg165
1 review
0 helpful votes
July 5th, 2022

Enence translator truly does the work as expected. Brought this with me when I went to Japan and it was a big help all the time. Thanks for the reliable translations.

Service
Quality
Thumbnail of user sheriet6
1 review
0 helpful votes
March 22nd, 2022

Package arrived safely and was wrapped securely. Great quality. Shipment was fast. Better communication thru this translator. Thanks.

Thumbnail of user sarahr1492
1 review
1 helpful vote
March 11th, 2022

This device pairs with your phone and quickly allows you to translate and communicate foreign languages. The quality playback is low, but you also get a live text response so you can read what you can't hear. Charge only gave me 2 hours of constant use. 3 days of infrequent use.

Service
Value
Quality
Thumbnail of user agustinh19
1 review
0 helpful votes
April 19th, 2022

Great experience using this translator for the first time! Enence was very helpful when I needed to communicate in French for a particular transaction. Thank you! I definitely recommend this product.

Service
Value
Thumbnail of user vivienc14
1 review
0 helpful votes
May 11th, 2022

Appears to function as advertised. Owner's manual was helpful for set up and use. Overall, a fine device for the $.

Service
Shipping
Quality
Thumbnail of user connerm23
1 review
0 helpful votes
June 7th, 2022

Enence is easy to use! This works really good at translating Spanish to English and vise versa. The main complaint is with the battery life. Wish it could last longer since I am a heavy user.

Service
Value
Quality
Thumbnail of user toddp347
1 review
0 helpful votes
June 1st, 2022

Very useful! When I had my first out of the country business trip, I made sure I have this. It was quite handy and very easy to use. Translates well too according to my foreign colleagues. Highly recommended!

Service
Shipping
Quality
Thumbnail of user allisonw312
1 review
0 helpful votes
September 6th, 2022

This little translator tool is impressive. It took just seconds to download the app, which is very well built and then I was quickly able to connect to the translator to my phone. It's sleek and light weight. Perfect that it can translate multiple languages.

Service
Value
Quality
Thumbnail of user cedricka3
1 review
0 helpful votes
January 5th, 2022

I did have difficulty using this translator when I first had it. But it only takes getting used to so I can maximize its features. Tip: you need to speak a bit louder than usual so it will tranceive a clearer though of the sentence you wish to be translated. It works well and I would recommend this to international travellers.

Thumbnail of user michellea1620
1 review
0 helpful votes
June 22nd, 2022

Muama Enence is a translator so fine, it's practical to have. Translations are accurate. Love this!

Service
Value
Quality
Thumbnail of user zakaryh3
1 review
0 helpful votes
October 19th, 2022

The accuracy of Enence is great so is the number of languages available. I use it to help tutor non-English speaking adults and it has never failed me. A little tricky to use at first, but the ease of use will come in a while then it will be very easy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertg345
1 review
0 helpful votes
September 22nd, 2022

Got this perfect and amazing gift from my sister. Used this a couple of time in my travels. I can recommend this to anyone who has limitations in communicating to different languages. Perfect gift

Service
Value
Shipping
Quality
Thumbnail of user willw304
1 review
0 helpful votes
February 9th, 2023

I just want the world to know that Enence worked amazing when I studied abroad and I would recommend this brand to anyone traveling to another country. It's simply useful and practical!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mauricem182
1 review
0 helpful votes
April 27th, 2022

Absolutely great service. Easy and simple to navigate and great customer service all of the time! Yes, I recommend this!

Service
Value
Quality
Thumbnail of user willag14
1 review
0 helpful votes
July 20th, 2022

This is very important for me as I always travel. Grateful for stuff like this which is a big help for people like me. Easy to use and very handy.

Service
Value
Shipping
Quality
Thumbnail of user donaldd663
1 review
0 helpful votes
March 29th, 2022

Too excited when I got this. I tried it right away and I am happy with it. Quality is 5 star! Yes, it is worth it!

Service
Value
Quality
Thumbnail of user tomw1473
1 review
0 helpful votes
June 29th, 2022

Works so great during our travel. Happy and satisfied with this easy to use translating device. Thumbs up!

Value
Quality
Thumbnail of user jaimem330
1 review
0 helpful votes
November 26th, 2022

I am contented with Enence's performance. I got them to help me learn different languages. It took me less than 5 mins to set it up and then it was off and running. Very helpful and efficient!

Service
Value
Shipping
Quality
Thumbnail of user vishkap
1 review
0 helpful votes
September 13th, 2022

Used this tool well in few of my trips where the language is totally alien to me. This tool may be small but it helped a lot. It's very practical to have this. It's worth the purchase.

Service
Value
Shipping
Quality
Thumbnail of user jacquee5
1 review
0 helpful votes
May 4th, 2022

Received this product after 2 weeks. The translator has been a valuable tool to be able to communicate directly with my clients and people who don't speak my native language. Glad to have this.

Service
Value
Shipping
Quality
Thumbnail of user mayeg2
1 review
0 helpful votes
April 13th, 2022

For this translator to function, you need to connect to its app on the phone in the presence of wifi. Need to get a subscription too. Works just fine.

Service
Value
Shipping
Quality
Thumbnail of user kevinb263
10 reviews
57 helpful votes
September 27th, 2022

Enence does not work like the sales videos
New phone Android 12.0 Mobile Tablet Smart Phone.
I have downlowded the Muama Enence app on to the phone.
This contected the same as the old phone with bluetooth.
But when the silver device is used by pressing me nothing happens so when you press the green speaker sign shown on the phone it speakes through the silver device and the only other way the other person can speak back is by pressing the red speaker symbol on the phone.
The silver enence device button me and other button for other person just do not conect which is the same as with the old androids. 9 months trying to get it work with customer service since the programe update which stoped it working video sent to Customer service rep after buying a new android 12 but still same problems as does not work as the sales vidios show.
Friday I phoned the USa telephone and had a lengthly chat with a person about the situation and explaining exacly the the issue is stems from the updating apps in January and where Customer service rep in May emailed after recieving the replacement from April this now need Android 10 or 11 or higher to now work. So I bought a Android 12 which arrived after customs dela 14 days ago only to find the exact same problems that the enence silver device buttons do not allow translations, only the android green button detects voice then the spech is audio from the silver device all of which is shown in the vidio maid and supplied to you.
I emailed again on the 21st sept as still had no answers and got a reply saying unload reinstal which I replied to with 2 emails and as of the 23rd Sept still no replies even though the mail headed required management,
Today 27th sept I get a email saying the refunded the purchase money, so the youtube vidio showing the failure of there product not working they have seen now so no resolution to how this muama enence translator should work in reality.
Suddenly they refunded the money for the purchase and not answered as to the problems in the youtube vidio recording leaving me in a country where I needed to use the device for communications while learning the language. So not amused by there actions.

Products used:
enence translator

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