• Musical Mart

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Musical Mart has a rating of 3.5 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Musical Mart ranks 44th among Instrument sites.

How would you rate Musical Mart?
Top Critical Review

“I was surprised to see the price for their "intermediate...”

Lisa J.
5/10/13

I was surprised to see the price for their "intermediate to advanced" violin. HOWEVER, when it arrived, it was more like "bottom of the line beginner" and was difficult to tune. My son's orchestra teacher (a professional who knew what they were doing) tried to tune it and the cheap metal fine tuner broke, popping the e string out. When I contacted the company to return the instrument because it wasn't the quality I needed it to be, they told me that there would be a 35% restocking fee because I had damaged the instrument. Despite the fact that this was stated in the return policy fine print, I expect more of a company than to sell me garbage and then blame it on me when it breaks with the first normal usage.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user stevenp29
1 review
1 helpful vote
May 17th, 2014

Awesome prices on music instruments. I am very happy with my purchases and the quality.

Thumbnail of user seanw2
1 review
2 helpful votes
March 11th, 2010

Great Musical Instrument site with the best and cheapest prices I have seen.

Thumbnail of user lisaj25
3 reviews
1 helpful vote
May 10th, 2013

I was surprised to see the price for their "intermediate to advanced" violin. HOWEVER, when it arrived, it was more like "bottom of the line beginner" and was difficult to tune. My son's orchestra teacher (a professional who knew what they were doing) tried to tune it and the cheap metal fine tuner broke, popping the e string out. When I contacted the company to return the instrument because it wasn't the quality I needed it to be, they told me that there would be a 35% restocking fee because I had damaged the instrument. Despite the fact that this was stated in the return policy fine print, I expect more of a company than to sell me garbage and then blame it on me when it breaks with the first normal usage.

Thumbnail of user davidj8
1 review
1 helpful vote
July 2nd, 2010

I purchased two instruments from this site. A tenor saxophone which was of good quality and a trumpet which was horrible. The third valve would not move, even after oiling it. Even though the trumpet was defective on arrival, I was responsible to pay return shipping. Would not purchase from them again.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Musical Mart?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Musical Mart?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business