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  • Muslima

Muslima

Overview

Muslima has a rating of 1.05 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Muslima most frequently mention fake profiles, and customer service problems. Muslima ranks 12th among Religious Dating sites.

  • Service
    28
  • Value
    27
  • Shipping
    12
  • Returns
    17
  • Quality
    23

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
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Negative
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Every male member has been asked for money by a very young girl in a low developed country.
  • When i complained about that to admin customer service as paid member.
How would you rate Muslima?
Top Positive Review

“I found love and got married to him”

Ajla Y.
4/14/19

Over all I am happy because I found what I came for. But you have all sorts of people from all walks of life around the globe. But just like anywhere, there are good and bad so just be smart about it. I paid for my subscription and was worth it. Good luck to all looking for the right reasons

Top Critical Review

“Profiles created by employees of Muslima”

Mohammed J.
11/26/20

I been on muslima.com for more than 10 years. I learned that the best and nicest, quite or ugly female users work for muslima.com from all over the world, or are they just lying on their real location? Muslima.com employ women to talk to you and block you once you start asking negative questions. Even if you get their number, they find excuses to never meet you in person.Do not believe those who say got married from the website, they lie and are not Muslima.com users.Muslima.com sponsor those scammers who ask money from people and delete their profile but let them create another account again.

Reviews (105)

Rating

Timeframe

Other

Reviews that mention popular keywords

money (31) customer service (5) profiles (19) account (15) waste time (3)
Thumbnail of user emraht3
1 review
0 helpful votes
March 23rd, 2024

Don't go anywhere near Muslima. Communication is incentivized. With these crazy prices they can afford to hire paid professional "chatters". And this is exactly what they do on Muslima.
Women you meet on Muslima are dishonest right from the start. They don't intend to meet you and they don't pursue a relationship. They loose interest in you when it comes to exchanging contact details. No matter what they refuse to use free platforms for communication. Don't try to seek a genuine woman on Muslima. It's next to impossible and it's not worth the efforts.

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Thumbnail of user yacuba1
1 review
0 helpful votes
April 3rd, 2024

I would give 0 star if I could. It's a scam
I would give 0 star if I could. I believe that it has 1% of genuine people. The rest are scammers. There are so many identical or very similar profiles from same city. Same nationality, same height. Same interest, same job etc.

Please do not waste your time and money.

I have taken screenshot of the fake profiles. Please have a look below.

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Thumbnail of user maarufa
1 review
2 helpful votes
March 23rd, 2020
• Updated review

They have now reimbursed me and I unfrozen my account. Thank you.
My account has been unfrozen to a free account now.

Thumbnail of user cupidm17
Cupid M. – Muslima Rep

Dear Maaruf A,
Thanks for your feedback. If you have any suggestions or if you are facing any problems, please contact us at https://www.muslima.com/en/help/helpdesk. We will try our best to help you out.

Scammers Galore and Rip-off Par Excellance
March 20th, 2020
• Previous review

This website is plagued with fake profiles, gold diggers and visa hunters. Profiles often have fake pictures of actresses and models. I do not understand how a large number of users choose their gender incorrectly here, as the site offers a binary choice. A lot of users use the same predictable story and eventually ask for money.
The mobile app should be avoided. It froze and charged me three months of subscription. I am trying to get a refund but so far their helpdesk is not obliging.

Tip for consumers:
Caveat emptor.

Products used:
The messaging service but sadly a lot of people cannot even write a single sentence in English or any other language for that matter.

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Thumbnail of user truemindin
1 review
2 helpful votes
February 7th, 2024

999 of 1000 Profile is Fake, please dont subscribe to it, waste of money & time.
You will get plenty of fake responses, If you want to chat & send messages should subscribe to it. Once you subscribed will never get refund.
Most of the users profile is not verified even if verified can trust them, Most of the users using fake pictures of others posted in profile with fake description.
Keep yourself away from the Fake app, you will regret after subscription...

Products used:
One month Subscription

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Thumbnail of user netisham1
1 review
0 helpful votes
March 24th, 2024

There's a fake account on this app, using my pictures and chatting to people. Support doesn't do anything to help the issue. Muslim women aren't safe. Join this app at your own risk..

Thumbnail of user 2gaveit
1 review
2 helpful votes
February 19th, 2024

I wanted to pay for a limited period of time, so I went to check how safe it was without being scammed. It is impossible to have any control over that. To cancel this agreement, you must send a signed and dated notice to their address, which is very easy for them to deny receiving. So you will keep fighting with customer service while they keep taking your money.
They also give women the right to write messages for free to harass you, but you won't be able to read them unless you pay and give your and your bank details.
It's up to you if you still want to try.

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Thumbnail of user maishan1
1 review
0 helpful votes
April 6th, 2024

They permanently deleted my account saying it's duplicate even when it's not. I only have one account 😔 and they're giving reasons that don't even exist. I tried contacting them but they're of no help. Don't bother with this app guys.

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Thumbnail of user moosam
1 review
2 helpful votes
March 7th, 2024

Here are the type of accounts you would encounter based on my experience.
1) Bots (Run by the site admins). These would message u with hidden messages, until you upgrade to a paid plan. After you upgrade they will not respond.
2) Fake profiles with fake photos run by scammers. Photos taken from social media accounts of attractive people. This is the largest group.
3) Fake profiles with real photos, run by scammers. These will do video calls with you, but ultimately try to run cons on you. This is second largest group.
4) People just looking for a hookup.
5) People actually looking for a spouse. Unfortunately this is a very small percentage of accounts, I would say less than 5%. Also majority of this group are people specifically looking for someone from USA for immigration purposes.

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Thumbnail of user haleemah2
1 review
0 helpful votes
April 4th, 2024

The app is not user friendly and a majority of the people I met were arrogant and rude. Not worth my time so deleted my profile

Thumbnail of user grahamw227
2 reviews
3 helpful votes
December 18th, 2023

Stay well clear of this scam. J4Dream.com
Is the only dating site that I'll give credit to. It really stands out from the crowd because women aren't being paid for chatting there. As a result you get to talk to genuine ladies. There are many genuine beautiful and family-oriented ladies in Ukraine.
You don't get to talk to genuine ladies on Muslima. You have to pay for messaging and chatting. Part of what you pay goes to the women you communicate with (or men who pretend to be these women). Muslima is lucrative but totally disingenuous and dishonest business. It's a total money-making scheme and surely they don't supply what they promise: they have no real ladies at all!

Thumbnail of user riversofheaven
1 review
2 helpful votes
February 28th, 2024

Please please please do not trust this website.
There are so many fake profiles.

Men profiles are crosschecked whereas the ladies have so many fake accounts. And they fish for information.

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Thumbnail of user rosea527
1 review
2 helpful votes
January 5th, 2023

Someone pretends to be Alexander 36 from San Jose, California. That person is a scammer that has stolen Alexander's pictures and created a fake profile. I just talked to Alex, and he confirmed that it's not him on the website.
It was not even me that checked it. It was a friend of mine and I didn't believe it until she sent me the pictures of Alexander from the Muslima.com. I was totally shocked because Alex is my fiancé.

Service
Thumbnail of user perj12
2 reviews
5 helpful votes
September 21st, 2023

Don't sign up for Muslima and anything to do with them. You will be buried in computer-generated messages. They are only busy with conning people out of their money. When you want to cancel your membership they make it very complicated and confusing. So in the long run it turns out to be outrageously expensive.

Thumbnail of user alexs2249
1 review
3 helpful votes
June 24th, 2023

This is an unsafe site, scammers and women short talking run rampant to keep you paying. The woman in the pictures is the same person! Under no circumstance give your WhatsApp # they will ask for it, even if you've texted for months they will steal anything they can get out of your computer…

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Thumbnail of user rickj371
1 review
4 helpful votes
January 8th, 2023

They seem to have plenty of nice girls, but I suspect that a lot of them are fake. There is no screening and little to no control of women profiles registration. Muslima just doesn't feel reliable enough.

Thumbnail of user zaiban
2 reviews
0 helpful votes
August 15th, 2023

I joined this app to look for a husband for my daughter. There are men on here with false photos, names and details. I agreed to speak to one man who said he lived in Denton (UK) - but actually lived in Jordan and couldn't speak a word of English.
I got bombarded by men over 40 wanting to marry my 24 year old daughter and when I refused, they turned to ask if I was looking. I've had a number of rude, disgusting and racist messages, which Muslima did nothing about. I asked for a refund but have been refused. They suggested I put a filter on, bit even with the age filter on (max age 29), I've just received a message from a 39 year old.
Do not use this app. It's a waste of time and money.

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Thumbnail of user ayesha12rahman
1 review
1 helpful vote
May 21st, 2023

I had been using other dating app but I just wanted to check on muslima.com. This was the worst experience and the customer service is the poorest ever experienced in my whole life. Within an hour of subscription to this app,I reported profiles that were 90% fake and I requested for refund as well. The customer service was just acting like mental and there was no refund provided.

NEVER EVEN TRY for this app. Please

Thumbnail of user mjd43
2 reviews
6 helpful votes
September 8th, 2022
Verified purchase

I have confirmed that Muslima has gone rouge and just to get more money from people, they hire people to create fake profiles. Over 90% of profiles are fake and they make small talk with 10% real customers to keep them paying for subscriptions. They are not real people and some of them just copy/paste texts. Please note aim is not to scam users, but to keep them active and pay more money to website, so they think they are dealing with real people.

Thumbnail of user karima35
11 reviews
21 helpful votes
October 13th, 2020

They have a bad customer service but the last woman I spook too she solved my problem
Too many rude and weird people also

Thumbnail of user cupidm17
Cupid M. – Muslima Rep

Dear Karim,
We apologize for any inconvenience. Please contact www.muslima.com/en/help/helpdesk so we can investigate your profile and assist you further.

Thumbnail of user bauyrzhanm
2 reviews
1 helpful vote
January 12th, 2023
Verified purchase

Throughout my whole experience using this website, I found only 2 girls to be real, and with only one of them I was close to marriage/serious relationship and it was on the time I used this website for free. Most of users are from Indonesia, Morocco and other African poorest countries. I hoped to find somebody from Gulf countries or Malaysia, but I met very few users from those countries who even didn't return an answer back to me once I write to them. I used this website for a year for free, but later I decided to go to the premium subscription for 3 months, honestly saying it only gave me more options such as making visible of my chat history, the option to promote my profile, the option to search people by tags or using more advanced filters, but even though I was unsuccessful to find my lifetime partner. I had more scammers and fake accounts to write to me, when I upgraded my account. One of them lost the month of my subscription, she even asked me to delete my profile for that time which proves that Muslima.com might hire those scammers to lose my time purposefuly on which I agree to reviews of other people. They gave you a warning to block your profile when you leave your Instagram profile account/your telephone number or any other contact details mentioned on your profile. Some users aren't even muslims, or not devoted ones.

Thumbnail of user patiencek8
1 review
1 helpful vote
August 28th, 2023

So I join this site because one of my clients meets his wife on there was exciting
I join I received tons of messages super exciting so I just two of card to pay for my 23 dollars one week membership but my card keeps declining
So I give my sister money yesterday to use her card and pay for my membership because there a nice gentleman on there I really like
Pressure my sister pressure my sister pressure my sister to pay for me. I finally gave her my information from the site to login and pay for me. Finally payment went through. I'm dancing and singing. I'm happy I went on the sites account not pay for yet keep asking questions and went to know what going on
Boom I get an email my account is pay for super excited right yes you right only to see my account is suspended what why do they pay? I'm so happy. Keep seeing the email. Keep asking why is my account suspended keep asking why is my account suspended I just pray what's going on another boom you get to wait for 48 hrs oh wow now sad!
How can another human being treat another human being so bad so poor so poorly? Wow I'm just surprise I was looking for something different I'm a Christian I was trying to convert to Muslim.
Now I'm shock. How can I get my money back? Can somebody please help me? What do I do?

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Thumbnail of user donl485
1 review
1 helpful vote
February 4th, 2023

To join people you can NOT take money for according to Eslam (islam). If you wont then you can take it after marriage not only to join them also in a from a gift only. To name a site a Moslem name but to an act of evil that go's against Allah rules is not acceptable. Lot of Moslem people do not know and by such sites are misleading them and making them do what Allah dose not allow. Hope all avoid such sites and some God fearing people provide decent help to whom need such help.

Thumbnail of user bb648
1 review
2 helpful votes
March 30th, 2023

Wish i saw those reviews about this site before I wasted my money on isles membership; this marriage site is flooded with scammers from Africa and people who freaked to immigrate to the West beside that the few real ones are average and less most of the time but they are supper picky with unreasonable demands

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Thumbnail of user chazaa1
1 review
2 helpful votes
May 3rd, 2023

Men now have a new tool with which to manipulate honorable women. The majority of the participants lie.

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Thumbnail of user amberj45
3 reviews
8 helpful votes
March 4th, 2017

I met my husband there. We have been married for 1.5 years now. I can't give a complete follow up yet, since I dont know how the outcome will be, good or bad. But I'm happy I met him. So I think it's not ALL bad...?

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Thumbnail of user cupidm17
Cupid M.
Typically does not respond to reviews

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105 reviews
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