My-lolita-dress

You're honestly better off buying directly from Taobao or from an independent shopping service. Just opened one of my dresses to find it damaged. There are two ripped seams on the right side of the bust and the hem on the base of the dress is unfinished. Although the damage is not directly their fault it does mean that they don't check the items before they are sent to you. Unsurprisingly I left a bad review for this item and it hasn't been posted on their website. Also after they cancelled part of the same order, Linda offered me a free gift if I replaced the cancelled item with an item of higher value instead. I accepted her offer and purchased a higher priced dress but of course when I finally received the package 3 months later there was no free gift. Although I did not feel entitled to a gift, it was offered as an incentive/apology for the cancellation issue but never sent. In my opinion this is not how business should be done. If you still decide to shop with this company which I DO NOT RECOMMEND please at least ask for detailed photos of the items before they are mailed to you.

Very good customer service, Linda is very sweet. I also really enjoyed their product, would recommend

I have only bought one item from them, but I had a good experience. They were very nice, and my package arrived exactly one month after I ordered it. It came in perfect condition.

The title says it all. If you check out their "customer service" section you will see only an email address, and no they do not reply within 24 hours or at all. Neither do they ship the goods.

Quality is good but the lack of communication with this company is horrible and I've been waiting for a dress that was supposed to be finished in May...
And the worst part I could have gotten the same dress at a different company for less and for less time...

It's not worth it...

They won't send your stuff to you and they WILL take your money. It is unbelievable the level of unprofessional behavior I experienced.

I don't understand why so many negative reviews... It is not at all a scammer site like Light in the Box et simila. I ordered several things, including a fully customized pink dress, and you can see the result yourself. It is a 100% secure site.

Soon after I wrote about my negative experience with my-lolita-dress, linda, the owner, started spamming emails to my spouse and I. Beware, the owner will harass you if she knows who you are and you leave a bad review. My spouse bought a lucky-pack as a gift and I also bought a lucky-pack. Both lucky-packs were missing items and the seller refused to refund or send the missing items. The seller said she would send the missing items "if we bought from her store again", which is a blatant lie, greedy, and shows how much of a scam this store is. We posted our honest reviews on the store's website and when they were not posted there, we posted them here and another reviewing site. She identified who we were and used our emails to harass us multiple times. The store is a scam, but also, the seller is unprofessional and rude. She also uses the promise of gifts as an incentive to buy, but does not send them out.

In my opinion, it is just better to make an account on Taobao and browse the site and then use a Taobao service to acquire these items. I ordered a dress here and on the description it says about 35-45 days. I asked about a week or 2 ago about what's going on. Yesterday, which is about 40 ish days of paying for the order, I get told that it will take at max 90 days... I understand that it will take longer due to supply problems right now but that should have been put on the description! I was going to wear the dress to a convention but it just messed that up. Long wait is frustrating and I was misinformed.

Linda ( customer service rep) has been nothing but nice and extremely helpful with me! She has returned every message and all questions I've asked. Yes it may take a day or 2 as we are half a world away but she has always answered. I have made two orders with them and just received my first package. It took about 2 months which is a little long but one item was a preorder so this is about average. Everything arrived in perfect order and once shipped arrived quickly! The fit was spot on! Quality of items is fabulous! These are Not knock offs they are the real brands. Yes custom orders and pre orders take awhile as they are custom and made to order. My only complaint which is Not this stores fault but some of the "in stock" items weren't really in stock But this is a problem with the suppliers.
Yes, I plan on shopping here again because they were so helpful! And they shipped DHL which was super fast.

This is my second order with My Lolita Dress. They are a taobao reseller which means you order the items on their website and they purchase them from taobao and ship them to you. The first order, one of the items I wanted was out of stock in my size. My Lolita Dress emailed me within 48 hours and offered to get me a similar dress or refund me. I elected for the refund and they did so. The other two dresses and the shoes I ordered arrived on time and were perfect. I place a second order two years later (before thanksgiving). This time I only wanted one dress and one apron. I emailed My Lolita Dress a few days beforehand with a question about the item. They did not reply to the email. I elected to order the item anyways because it says "if I don't reply in 48 hours some emails get lost, please just email me again!". I paid for my items, paid for express shipping, got the confirmation email and waited for the time frame listed on the page. On the last day of the item order time frame I emailed My Lolita Dress and sent a message through their website saying "hey, just wanted an update!". They replied within 12 hours, told me they had the items and that they had noted the type of express shipping I wanted was getting stuck in hong kong (covid problems). They asked me if I would be okay using DHL Express instead of EMS because they were having better luck and I said that was fine. The items arrived on time (yesterday) and as described with all tags on them. I was very happy with their service and would recommend them to anyone.

The owner is a thief. Terrible customer service. Unprofessional. There are no reviews less than 5 stars on the website because they do not get posted.
I ordered two lucky packs and they were 3 months late. I asked for the lucky packs to include gothic lolita, but I only got sweet lolita in a black colorway. In the $29.99 lucky pack, the dress I got was poor quality, had wonky measurements, and a broken and awkwardly-placed zipper. I couldn't even find a stock photo of the dress because it was a plain, generic taobao dress from 2016. It was most likely dug up from the owner's storage because the dress is not on the website and probably hasn't been for years. The $9.99 lucky pack is a scam. All photos of the $9.99 lucky pack show a skirt or a dress, but I got an ugly cape with clashing themes. The cape had bat wings yet buttons with anchors. All of the items I got looked like things that were unsellable because of the bad designs.
I also got none of the accessories that were supposed to be included in the lucky pack. I bought a $9.99 pack and a $29.99 pack. The $9.99 pack included an item and 1 accessory, and the $29.99 pack included a dress and 2 accessories. I got none of the accessories. I could not make a PayPal dispute because the owner went as far as to edit the lucky pack's descriptions on the website's page before I could screenshot it. She deleted and edited the descriptions of the included accessories. She refused to refund for the missing items.
Also, the owner made an announcement on the website promising that anyone that ordered a lucky pack would get a free gift to compensate the extremely late shipping. No surprise, I did not get any free gifts for my 3 month late orders. The owner's response was "Really sorry for the missing gift. Could I include that in next pack? Could you please email me to remind about it, when there's next order?". The owner was not even willing to ship out the missing accessories or the free gifts. I am not going to order another lucky pack. I am not ordering at this store again. It is a scam.

I ordered 2 dresses, two headbows and a pair of shoes. The order in all came to $300. The seller was very nice and responded somewhat quickly. Though, it did take a very long time to ship -- over a month maybe -- the items I received were of good quality and fit me perfectly, but, if you want cheap Lolita stuff, I'd suggest Bodyline.:^)

I had a great experience with them. Shipping will tale a bit because it does come from over seas but i was very pleaser with my OP that came!

I ordered a dress. They said it was out of stock. I asked for a refund. No reply 6 months later :( Such a waste of my money!

This has happened to two of my friends too. Don't buy here!

I have ordered from this site 3 times, and have been very happy every time. When I had any questions they replied quickly on mail. Everything i bought fit me perfectly and had good quality. WIth every package the seller sent me a little candy, sweet gesture. Delivery took a month, as predicted since many stores/sites from China send their packages in containers. They wont send the pakcage until the containers get full loaded. I think it is because it is cheaper for the seller or something. So if you are in a hurry, you have to buy from the "shipping today" section on the site. Or else it will take a month before you get your stuff.

I did a preorder back in late July for a dress that should have been delivered to me in late August since I needed it at the beginning of this month. I got an email from them stating that the sizing was a little off and that they would need a little extra time. I agreed when I should have just told them to send it regardless. I've been waiting over a month for this dress and my other items and they have sent no emails in response to my questions and concerns. I just sent an email asking for a refund, I'm hoping that this will work out.

I have been ordering from this site since February of last year, where I have ordered 5 items in total. Every single item I have ordered from there was absolutely immaculate quality, and looked exactly like the picture it was shown as on the buying page. The fabric is far from cheap, and the construction and attention to detail of the garments and petticoats I have ordered was fantastic. The prices of the items vary between brands and styles of the items, but I believe that theyre all extremely worth the money as I have yet to come across a garment that wasnt worth the money.

The only downfall would be the shipping expenses, as it is pretty pricey. Despite it being pricey, the shipping itself is amazing and comes very quickly with no problems (as of yet). I live in the United Kingdom so I cant say for for how fast itll be in other countries.

My most expensive buy from this site was for a fancy black Lolita coat, which was around £100. I had never spent that much money before on that site before, so I was hesitant at first but in the end I just went for it. Shipping was great as always, and so when I got it I was in shock at the spectacular quality of the coat. The fabric was soft and extremely good quality, the condition of the entire coat was perfect. Just everything about it was nothing short of perfection.

If anyone is wondering whether this is a good site to buy cheap lolita clothing from, I say go for it! Its pretty good for beginners in the fashion, and for those who dont fancy paying the extreme prices for Japanese brand garments.

I'm kind of a difficult customer, I have emailed them several times asking all sorts of questions after I had submitted my first order. I asked them to Ship things separately or with other orders to get the in Stock items faster rather than waiting for the tailored items to be done. They have always been helpful and obliging. I received high quality clothing each time and if you use DHL the shipping i's super fast. It's more expensive but worth the money. I had to change the size on my second order after I receive my first because I realized there isn't a whole lot of difference between sizes and she swapped it right away. I'm small but busty which means anything on top that doesn't stretch has to be a large, but bottoms or stretchy things I wear a small. I ordered a top that was too small because of this and asked about return, she said it wouldnt be cost effective for me to return it (paying return shipping) but offered me a discount to reorder the shirt in the correct size. Linda has gone above and beyond to help me. I have spent $700+ on their site and have been nothing but happy.

I took a risk on this website after a long time lolita friend said she hadn't known anyone to get screwed over by them.
I ordered 2 Classical Puppet petticoats (an A-line and a Bell), a wig, a pair of An-tai-na shoes, and a pair of bloomers, equaling about 176 and then quick shipping was 48 dollars. I received a very well put together confirmation email, but it didn't include an estimated ship date (the shoes were being custom made and they explained it would take a few weeks to make). After two weeks, I emailed the shop and they responded very quickly. I had several emails back and forth with the shop owner, Linda, and she was always very nice, prompt, and helpful, maybe a little unprofessional/informal in her emails if you're a stickler for that kind of thing, but never rude or insulting.
I placed my order FEB 21 and received everything March 23rd. My tracking number worked great and it arrived before the estimated date. All of it arrived in one big package, which was impressive, though it did make me worry about damages. Everything was individually packaged well inside and nothing had any problems due to shipping, not even the shoes or the wig.
Both petticoats had the CP tag and appear to be genuine. The packaging had them squashed, so prepare to give them time to hang up and fluff back up.
The wig was suppose to come with the bangs cut, but didn't. It needed thinned anyway, so I can have my own stylist trim the bangs so that was no big deal. It was a great quality wig, though I almost feel the ponytails don't quite match the actual 'wig', it having far more pink than blonde, unlike the ponytails that are half and half.
The shoes were custom made (I picked my own colors) and they're what to expect of that shoe brand. I like them, but they're not the greatest. Very nice for their price though.
Long story short, they're a reseller. Places make the stuff or they buy the stuff, and MLD provided a selling website. Some people claim this middle man makes it more expensive, and it might, but it was nice not having to deal with the seller directly, which can be difficult, and MLD also seems to have decent quality control, which is very nice in a reseller. I'm all for resellers, because it gives me, the buyer, a trustworthy and easy experience, and both parties get money.
Overall, I would buy from them again if I had a reason to, but I don't know the quality of their actual dresses since I only got 'accessories'.

Highly recommend www.my-lolita-dress.com to lolita fashion lovers and pretty stuffs lovers! My dress arrived and it is perfect. It arrived faster than I expected and I look forward to using their services again.

I purchased a pair of high heel sandals from My Lolita Dress back in February. I am a big "gal" at 6'4" 250lbs so shopping for women's shoes is difficult. I was very excited to find this site with a large selection of shoes available in my size. I ordered a pair and anxiously waited. The sandals arrived but the strap was a couple inches too short to fasten. My ankles are proportionate. When I wrote them they tried to blame me and then agreed to send longer straps. I told them specifically how long to make them. I waited two months, which they said I would have to; this bugged me because it wasn't my fault and there are faster shipping methods than this, but of course they wanted to do it on the cheap. After waiting the two months with no straps in sight, I contacted and was told they would be ready the following Monday and may have to wait another 5 to 6 weeks. The new straps arrived thankfully much sooner than that but with a different stud detail that doesn't match the strap across the toes, longer than requested and I was told I could cut them to length, I did this and of course had to punch additional holes as well. I strapped them both on, stood up and nearly broke a leg because the shoes are apparently, despite their size, not engineered to handle my weight and they immediately buckled at the point were the heel joins the sole. These were not stiletto heels at all but chunky ones. Poor quality, poor customer service, dishonorable liars.

Received a blouse and immediately contacted to return, based on their instructions. After two weeks they emailed me asking for proof of shipping, which I did not have via the postal service. After a month I contacted them, again, they state never received. Im out $40. Lesson learned. BEWARESCAM ARTISTS!