• My Choice Software

My Choice Software

Overview

My Choice Software has a rating of 4.85 stars from 801 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My Choice Software most frequently mention customer service, microsoft office, and great price. My Choice Software ranks 5th among Software Other sites.

  • Service
    115
  • Value
    223
  • Shipping
    28
  • Returns
    15
  • Quality
    212

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

Instant Feedback

13,569 reviews

5
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What reviewers want you to know

Positive highlights

  • I've experienced no problems and am happy with the product and customer service.
  • I'll shop here again and I recommend that you give My Choice Software a try - you'll be glad you did.

Critical highlights

No critical highlights yet

How would you rate My Choice Software?
Top Positive Review

“"I ordered this for my sons birthday realising it may...”

Leonel B.
6/10/20

"I ordered this for my sons birthday realising it may not be here on time. I had nothing to worry about within 3 hours or ordering it I had it in my possession. Excellent service and value. Didn't even have to wait all day for delivery as I was sent a text telling me what time it would be delivered. It was for my son and he thinks it's much improved compared to last years company we used. Will definitely use My CHoice Software again. I am a returning customer and will be ordering other goods from My Ch]oice Software company. Many thanks "

Top Critical Review

“YOU WON'T OWN YOUR SOFTWARE KEY”

roger f.
6/12/20

I purchased 4 Office 2010 licenses from "my choice". According to Microsoft, we do not own the License Key, "my choice" does, therefore Microsoft will not assist me with ANY support. Microsoft told me straight out... I do not own the software keys I purchased from "my choice". If anyone thinks this is a lie?... I have 4 key codes you can check yourself with Microsoft. Customer service was rude and NO help at all. "My Choice" IS A JOKE

Reviews (801)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (514) choice software (1628) microsoft office (365) download link (52) customer support (246)
Thumbnail of user evj2
1 review
0 helpful votes
June 12th, 2020

I purchase a Microsoft produce from My Choice Software and there were a number of issues with trying to get Microsoft to register the product. The customer service team of Jay, Ryan and Wassef stayed on it, did some magic and I am up and running brilliantly. They followed up and made sure that everything was working properly.
Thanks,
E. Eric

Thumbnail of user annal454
1 review
0 helpful votes
July 8th, 2020

I had a very quick and easy experience ordering. It was received within 30 minutes like they said. I would recommend for anyone.

Thumbnail of user dadekolicaww5w1q
1 review
0 helpful votes
January 16th, 2024

I was pleasantly surprised by the swift delivery of my order. The product not only lived up to its description but also came with the added bonus of helpful assistance in setting everything up. It's been quite some time since I've encountered such commendable service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user georgeh1000
2 reviews
0 helpful votes
July 10th, 2021
Verified purchase
• Updated review

Easy to find what I was looking for and great to have the added discount. Had a little installation problem because of pre-installed Office 365. But tech support helped & got Office 2019 installed pretty easily. Great purchase!

Described above. Tech support helped with installation.

Reason I chose this business:

Because you are online and easy to use.

Reason I chose this product:

Because it is a stand alone program without a yearly upgrade fee.

Service
Value
Quality
Easy to find what I was looking for and great to have...
July 9th, 2021
Verified site experience
• Previous review

Easy to find what I was looking for and great to have the added discount.

Reason I chose this business:

Because you are online and easy to use.

Thumbnail of user judyw602
1 review
2 helpful votes
June 12th, 2020

After 3 phone calls, I finally got Office Professional 2019 downloaded onto my computer. The directions sent with the email containing the product key were NOT correct for my windows 10 PC for some reason. What the instructions were telling me to do was not available so I ended up calling. While the technicians were helpful, they would only give you one step and say, "if that doesn't work, call back"... STAY ON THE PHONE THE FIRST TIME UNTIL THE PROGRAM IS INSTALLED!

Thumbnail of user diannem206
1 review
0 helpful votes
January 20th, 2021
Verified purchase
• Updated review

Good website - easy to follow. Provided the key information clearly and in enough detail to answer most questions. My questions were a bit more complicated and needed more detail than Chat time permitted. Gabe referred me to your telephone group and Dave(sp?) was VERY helpful. Thank you!

Reason I chose this business:

1. Good website -- made it easy to compare products.
2. Partnership with Microsoft.
3. Excellent reviews even by those awarding a one- or 2-star rating!
Did it today because of your MLK Day offer!

Reason I chose this product:

I chose Office 2019 because I like to own my software rather than renting it monthly. The regular updates are not so important to me.
I was tempted to upgrade to the expanded version which includes Access but I decided to go with Office 2019 for Home and Business which gives me the features I use daily: Word, Excel, Powerpoint and Outlook.

Value
Quality
So far the experience has been great -- but I haven't had time to install it yet!
January 20th, 2021
Verified purchase
• Previous review

Good website - easy to follow. Provided the key information clearly and in enough detail to answer most questions. My questions were a bit more complicated and needed more detail than Chat time permitted. Gabe referred me to your telephone group and Dave(sp?) was VERY helpful. Thank you!

Reason I chose this business:

1. Good website -- made it easy to compare products.
2. Partnership with Microsoft.
3. Excellent reviews even by those awarding a one- or 2-star rating!
Did it today because of your MLK Day offer!

Reason I chose this product:

I chose Office 2019 because I like to own my software rather than renting it monthly. The regular updates are not so important to me.
I was tempted to upgrade to the expanded version which includes Access but I decided to go with Office 2019 for Home and Business which gives me the features I use daily: Word, Excel, Powerpoint and Outlook.

Value
Quality
Good website
January 19th, 2021
Verified site experience
• Previous review

Good website - easy to follow. Provided the key information clearly and in enough detail to answer most questions. My questions were a bit more complicated and needed more detail than Chat time permitted. Chat referred me to your telephone group and Dave(sp?) was VERY helpful. Thank you!

Reason I chose this business:

1. Good website -- made it easy to compare products.
2. Partnership with Microsoft.
3. Excellent reviews even by those awarding a one- or 2-star rating!
Did it today because of your MLK Day offer!

Thumbnail of user jenniferm1450
2 reviews
0 helpful votes
December 20th, 2019

I bought Microsoft Office for Mac as a new Mac user. They responded promptly (within minutes) via email to my questions. They even upgraded me to the business version as they were out of the student version which is what I had purchased. It installed seamlessly and works well. I must admit that I was concerned at first but their customer service and ease of download/install convinced me to trust them. I would definitely recommend them and use them again!

Thumbnail of user randyt231
1 review
0 helpful votes
August 31st, 2021
Verified purchase
• Updated review

I purchased the download version. The download time was a little longer than I expected, but that could have been my network. The activation process was a little confusing, but the support from My Choice was great. But the end result is I have my software installed and running. I would definitely purchase from My Choice again.

I had a couple of issues with the download and activation. Alex and Ryan were quick to respond and solved my problems on the first try.

Reason I chose this product:

I use Office at work and wanted to have it for personal use, but didn't want to pay for annual subscription

Service
Value
Quality
Easy so far
August 30th, 2021
Verified site experience
• Previous review
Thumbnail of user clydet20
1 review
0 helpful votes
August 9th, 2021
Verified purchase
• Updated review

I followed the steps to download and install the software. After that, I had a problem getting Microsoft to accept the software key provided by seller. This occurred after hours, so I had to wait until Monday morning to resolve. It took tech support less than 5 minutes to fix my problem. And I didn't have to wait a long time for them to answer the phone. These guys are good.

see previous remarks

Reason I chose this business:

I chose MyChoiceSoftware because of the overwhelming 5-star customer ratings.

Reason I chose this product:

I just rather have my own standalone software rather than relying on the cloud.

Service
Value
Quality
Placing the order was painless
October 24th, 2020
Verified site experience
• Previous review

Placing the order was painless. But I'd rather use PayPal, which was not an option.

Thumbnail of user derricks128
1 review
0 helpful votes
January 22nd, 2021
Verified purchase

I have made multiple purchases now with mychoicesoftware.com and they have been great. The orders are processed almost immediately and the links are sent to me just as fast. This is now my goto site for software orders. Thanks for the great service and great prices!

Products used:
MS Project

Value
Quality
Thumbnail of user leonardc196
1 review
0 helpful votes
February 2nd, 2021
Verified purchase
• Updated review

Easy site to navigate site. No problems with the installation of the software even with a slow internet connection. Great customer service with follow up checks. An overall pleasant experience, one of the best vendors that I've used, head and shoulders above most of the others. I'll be sure to check this site before purchasing software from anyone else.

Reason I chose this business:

Came up on Yahoo search.

Reason I chose this product:

Looking for a way to keep my 2013 Microsoft Office. Didn't want to have a subscription from Microsoft.

Value
Quality
Easy site to navigate
February 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Came up on Yahoo search.

Thumbnail of user pamelaw1148
1 review
0 helpful votes
September 9th, 2021
Verified purchase
• Updated review

Was great to talk to someone. Got a new laptop and having a hard time getting it set up for my use. Had to call them three time ( not their fault) but they were patient and helpful. Thank you.

Reason I chose this business:

It came up on my search with the best price.

Reason I chose this product:

Had it on my last computer and comfortable using it.

Value
Quality
Was great to talk to someone
September 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

It came up on my search with the best price.

Thumbnail of user raymondf401
1 review
0 helpful votes
December 11th, 2020
Verified purchase
• Updated review

Great chat support. I had a question about which product to buy. Carlos answered promptly and gave me a link directly to what I needed. Getting the software and installation was very easy after that.

Reason I chose this business:

At first, it was competitive pricing. The support and follow up after that was very helpful.

Reason I chose this product:

I wanted to upgrade my computer from Windows 7 to Windows 10.

Value
Quality
Helpful chat that answered my questions and quick checkout
December 10th, 2020
Verified site experience
• Previous review
Thumbnail of user bennyr24
1 review
0 helpful votes
June 12th, 2020

To start with I take pleasure in writting this review.
I had a hard drive failure and lost several of my programs. I purchased the Office Professional 2019 from My Choice Software I could not get my PC to download the new version of Office. I called the support team and they went out of their way to help me resolve my issue. I was very impressed with their knowledge and even more impressive was they made you know they really cared about helping you get up and going. In closing I again want to thank the support team.

Sincerely,

Benny S. Romano MSG.
Retired US Army

Thumbnail of user debbief340
1 review
0 helpful votes
September 13th, 2021
Verified purchase
• Updated review

The purchase experience was fine. When we went to install it, first it said the files were harmful and that the product had already been installed several times. I had to call Microsoft and go through a bunch of steps to finally get it downloaded. Took a lot of time. I've never had to do this when I purchased software through you before. Not sure what this was all about but wasn't happy with the process.

Reason I chose this business:

Started using them and have always had excellent service until this time.

Value
Quality
Exceptional, always an email away
September 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Started using them and have always had excellent service.

Thumbnail of user johnw4440
1 review
0 helpful votes
August 25th, 2021
Verified purchase
• Updated review

I had one obstacle. I have a new computer with a trial version of Office 365. Because of this, My activation code would not work. I called support and an awesome tech named "Dave" talked me through deleting the installed trial software and then activated my new Office Home & Student by phone. I am very happy with my purchase and the excellent support. It would probably be helpful if this info was on the purchase website however that installed Office trials should be deleted before activating the new software.

Dave was excellent. He identified my problem immediately and talked me through rectifying the situation.

Reason I chose this business:

A browser search brought me here and the price was great.

Reason I chose this product:

It was the best software for my needs at a great price.

Service
Value
Quality
No instructions yet from where to download the software
September 23rd, 2021
Verified site experience
• Previous review

No instructions yet from where to download the software. I'm buying the license on faith that this will be revealed soon.

Thumbnail of user fanaperantsoaa
1 review
0 helpful votes
February 8th, 2020

Very reasonable price, Customer service are very polite and fast. They treat you well. The product is very efficient

Thumbnail of user alane151
1 review
0 helpful votes
July 10th, 2021
Verified purchase
• Updated review

The company made it easy to buy, download and install the software. Great job by sales rep.

Reason I chose this product:

Met my needs

Value
Quality
Fast Response to questions
July 9th, 2021
Verified site experience
• Previous review
Thumbnail of user carolm1520
1 review
0 helpful votes
February 12th, 2021
Verified purchase
• Updated review

It was great up until I got the e-mail saying I had to wait 1-3 days for my download as you were out of stock on my item.

I double checked the product I was purchasing was for my updated Mac OS

Reason I chose this business:

You carried what I need at a reasonable price.

Reason I chose this product:

I updated my Mac OS and my old Office products no longer worked

Service
Value
Quality
It was great up until I got the e-mail saying I had...
March 13th, 2021
Verified site experience
• Previous review

It was great up until I got the e-mail saying I had to wait 1-3 days for my download as you were out of stock on my item.

Reason I chose this business:

You carried what I need at a reasonable price.

Thumbnail of user stephenm840
1 review
1 helpful vote
February 4th, 2020
• Updated review

Update: after writing here several days ago that MyChoiceSoftware charged me for the product bought on-line for digital download then emailed to say that the product was not in stock, I emailed to request that I be refunded since I could not wait indefinitely. The refund was done within 24 hours of the original on-line purchase, which I appreciate, but it would be good for the website to indicate when a product is not in stock, and estimated restock/shipping date, as many other commercial websites do.

You have charged my credit card but have not delivered...
January 30th, 2020
Verified site experience
• Previous review

You have charged my credit card but have not delivered the product via digital download and have written to say that you are out of stock.

Thumbnail of user cruzose45s
4 reviews
1 helpful vote
December 26th, 2022

The price is pleasant and very fast delivery, there is an instruction and I easily coped with the installation.
After trying the new software for professional use, I was satisfied. Fast loading and software, will allow you to surf the Internet. There are programs for creating and editing graphics. Adobe Photoshop, GIMP and Paint.I got everything

Thumbnail of user lynettec87
1 review
0 helpful votes
February 7th, 2021
Verified purchase
• Updated review

It worked flawlessly except for the fact that Microsoft doesn't like Office 2013 anymore. I had to get a chat going with them to activate it, but that's not My Choice's fault.

Reason I chose this business:

Price was good and I got the Product Key within an hour. Was worried about using an untried Web store but it worked out great. Thanks.

Reason I chose this product:

Purchased Microsoft Office 2016 and had nothing but problems with the Outlook. Reverted back to 2013 which I like a lot better. Thanks.

Value
Quality
As long as the Product Key works, I'll be very happy
February 6th, 2021
Verified site experience
• Previous review

As long as the Product Key works, I'll be very happy. Thanks.

Reason I chose this business:

Fast and easy

Thumbnail of user richj78
2 reviews
0 helpful votes
May 30th, 2021
Verified purchase
• Updated review

I've purchased from MyChoiceSoftware, a number of times, the site is easy to navigate and download, good pricing and support, excellent customer service

I needed advice and received service quickly and courteously.

Reason I chose this business:

I'm a return customer and recommend it to my clients and friends

Reason I chose this product:

I bought MS Office 2019, I like the idea of owning my own software and having to pay a life of subscriptions.

Service
Value
Quality
Easy to use, great prices
September 30th, 2020
Verified site experience
• Previous review
Thumbnail of user davids3692
1 review
0 helpful votes
June 12th, 2020

I was able to find what I wanted and download it instantly --- great instructions provided with no confusion
Thank you

Thumbnail of user williams3908
1 review
0 helpful votes
July 31st, 2021
Verified purchase
• Updated review

Nice overall expert. But, I did have difficulty trying to paste in promo code. Eventually hand-typed it and it worked.

Reason I chose this business:

By chance. Was going to buy from Crayon but price seemed high. Went online and found you.

Value
Quality
Nice
July 30th, 2021
Verified site experience
• Previous review

Nice. Had difficulty trying to paste in promo code. Eventually hand-typed it and it worked.

Reason I chose this business:

By chance. Was going to buy from Crayon but price seemed high. Went online and found you.

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From the business

#1 Discount Software Provider - Microsoft Licensing, SQL Licensing, OEM Software, Project, Windows, Office for Mac, Exchange, Windows Server, Visio, Antivirus | MyChoiceSoftware

Company Representative

Thumbnail of user nathanm44
Nathan M.

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