• Mydentist

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Overview

Mydentist has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Mydentist ranks 13th among Dentist sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Mydentist?
Top Critical Review

“IT system removing NHS patiens”

Simson. B.
3/29/24

Unethical and immoral, Mydentist has been removing NHS patients post-COVID pandemic from their NHS dental list without warning or empathy. According to a receptionist, this is done automatically by mydentist IT systems after 2 years, regardless of whether the patient is disabled or unable to visit the dentist due to illness. Many individuals have experienced cold and uncaring responses when inquiring about their removal, with nearly identical, dismissive replies indicating that it is not Mydentist's intention to provide any courteous communication regarding the need to seek dental care, ultimately allowing them to be removed from the list. It seems that negative reviews mentioning this issue have mysteriously disappeared from a well-known review site, suggesting that they may be reported with other poor reviews. A public inquiry may be necessary to address the concerning number of individuals being removed from the NHS dental list like this.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user simson.b
1 review
0 helpful votes
March 29th, 2024

Unethical and immoral, Mydentist has been removing NHS patients post-COVID pandemic from their NHS dental list without warning or empathy. According to a receptionist, this is done automatically by mydentist IT systems after 2 years, regardless of whether the patient is disabled or unable to visit the dentist due to illness. Many individuals have experienced cold and uncaring responses when inquiring about their removal, with nearly identical, dismissive replies indicating that it is not Mydentist's intention to provide any courteous communication regarding the need to seek dental care, ultimately allowing them to be removed from the list. It seems that negative reviews mentioning this issue have mysteriously disappeared from a well-known review site, suggesting that they may be reported with other poor reviews. A public inquiry may be necessary to address the concerning number of individuals being removed from the NHS dental list like this.

Thumbnail of user jsandersz298
1 review
0 helpful votes
November 1st, 2023

My wife went to the Northam ( Devon) branch had a xray and cash was taken. Been told lies ever since.

Service
Value
Quality

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