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Digoo has a rating of 1 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Digoo ranks 566th among Website Design sites.
Email support address is not available, i have requested instructions about a new security alarm i bought which didn't have any programming instructions in the box, i will send it back and ask for refund
Email support address is not available, i have requested instructions about a new security alarm i bought which didn't have any programming instructions in the box, i will send it back and ask for refund
I own 2 Digoo products, the NVR DG-XME and one ip camera DG-M1Z, these used to work fine together for about 9 months, in February the ip camera started to cause the NVR to loose video feed from all the other cameras, as stand alone the camera works fine, both devices have the latest firmware, i have send several email to *******@digoo.com which is not operational, i have send them several messages on their facebook page and all i got from them is to restart the devices, they don't have serious tech support at all, the problem persists for more than a month and that was all the response from tech support if there is any, i think there is not tech support at all, just a facebook page user relpying to customers with fixed answers
No instruction no help no support. Cannot find a site that provides the app. No store available. This is a scam. Lots of bad comments on line. Fortunately the cameras were cheap.
Tip for consumers:
This company should be described as a scam beware
Products used:
Dc-m1q 960 mini ip camera
My experience with Digoo: They're a scam. Sell the product but will not support it.If you have a problem with the item, you may as well throw it in the garbage. Support will not respond.
The software for this camera no longer works. I have 5 cameras that no longer work because dog on has thrown us under the bus. Where is digoo support?
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