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Overview

Myefox.it has a rating of 4.46 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Myefox.it ranks 195th among Mobile Phones sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
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What reviewers want you to know

Positive highlights

  • Ho acquistato vari telefoni e smartwatch mi sono sempre trovato bene.

Critical highlights

No critical highlights yet

How would you rate Myefox.it?
Top Positive Review

“Good Smartwatch”

Stefano G.
2/26/19

Bought a smartwatch in early December, attracted by the very competitive price. Arrived in February, long times but put into account as chosen economic expedition from China.Via the web you can track the package, myefox has always responded to my emails when I asked for information on the package.The product conforms to the one I have chosen

Top Critical Review

“Never again!”

Riccardo M.
2/28/19

I bought several phones from this store without ever having a problem. Then, in July 2018, I received a defective telephone ( 110), purchased from the German warehouse: after several emails and as many attempts to solve the problem via software, they asked me to send the phone back to their warehouse in China ( 30). After a few months and several reminder emails, the phone returns with the exact same defect when I sent it. Despite countless requests for reimbursement, they paid me with a 20 coupon, which I declined (February 28,2019). Unprofessional!

Reviews (69)

Rating

Timeframe

Other

Reviews that mention popular keywords

ho acquistato (10)
Thumbnail of user stefanog16
1 review
0 helpful votes
February 26th, 2019

Bought a smartwatch in early December, attracted by the very competitive price. Arrived in February, long times but put into account as chosen economic expedition from China.Via the web you can track the package, myefox has always responded to my emails when I asked for information on the package.The product conforms to the one I have chosen

Thumbnail of user advensidord
1 review
1 helpful vote
February 18th, 2019

Excellent seller with highly positive communication service, I personally recommend worldwide, and regarding to the item I acquired ( ELEPHONE SOLDIER) base on ANTUTU benchmark app read out the item is original in all aspect, Thank you guys keep up the good work, never fail someone ok!

Thumbnail of user riccardom19
1 review
1 helpful vote
February 28th, 2019

I bought several phones from this store without ever having a problem. Then, in July 2018, I received a defective telephone ( 110), purchased from the German warehouse: after several emails and as many attempts to solve the problem via software, they asked me to send the phone back to their warehouse in China ( 30). After a few months and several reminder emails, the phone returns with the exact same defect when I sent it. Despite countless requests for reimbursement, they paid me with a 20 coupon, which I declined (February 28,2019). Unprofessional!

Thumbnail of user andream321
1 review
0 helpful votes
January 4th, 2019

Perfect item... no problem with the customer care office when I had something to ask. Always available every hour of the day or night

Thumbnail of user peppen
1 review
0 helpful votes
September 5th, 2019

Very bad experience. Very bad experience!
No communication is chat, email, facebook.
Telephone charged for the first time and battery that was about to explode.
I do not recommend shopping because if you need assistance this is non-existent!

Thumbnail of user giuseppec22
2 reviews
0 helpful votes
January 12th, 2019

I made several purchases of Smartphone, I would like to recommend this company that stands out for its professionalism and expertise before and after sales

Thumbnail of user francescof19
1 review
0 helpful votes
January 30th, 2019

Un po' lento a rispondere alle mail ma per il resto spedizione ok e materiale anche... hanno pazienza e rispondono gentilmente

Thumbnail of user fabriziod2
1 review
0 helpful votes
September 12th, 2018

Great smartphone fast, very light and intuitive. Also satisfied with the battery life. The product corresponds exactly to the characteristics shown in the description!
Fast and hassle free shipping myefox.it recommended!

Thumbnail of user gabrielea7
1 review
1 helpful vote
January 9th, 2019

Up to now a very responsible service as in the past when I first got in touch with myefox for the first time. Do hope to receive the ordered product in time and in perfect conditions like the one I ordered in the past

Thumbnail of user alessandrom44
1 review
0 helpful votes
December 21st, 2018

Professionalism and kindness. The staff responsible for after-sales assistance was exemplary. He immediately understood the problem and found the optimal solution without waiting for time, delivering the order very quickly. Thank you.

Tip for consumers:
Professionalism and kindness

Products used:
UMIDIGI ONE PRO (VDMHAUMONEP)

Service
Value
Shipping
Quality
Thumbnail of user massimom7
1 review
0 helpful votes
October 18th, 2018

Acquisto ormai da anni su myefox e devo dire che dal punto di vista della correttezza puntualità nella consegna e la collaborazione per eventuali problemi

Thumbnail of user mauriziom7
1 review
0 helpful votes
November 28th, 2018

Thank you see you per la vostra disponibilita
Ci sentiamo i tempi di attesa sono stati un po lunghi
Ciao

Thumbnail of user robertot11
1 review
0 helpful votes
January 12th, 2017

Ad promised my order arrived in Italy on 9 january. The payment with paypal was made on 25 November. Notice that this was a presale. Delivery. Excellent service. It worth. Thanks Myefox.

Thumbnail of user fabiob22
1 review
0 helpful votes
January 23rd, 2017

My order will arrive in Italy on 26 january. The payment with paypal was made on 01.01.2017. This was a presale. Support by email is very fast. Excellent service, overall satisfied!
Thanks, Fabio.

Thumbnail of user giuseppev3
1 review
0 helpful votes
January 23rd, 2019

Il servizio assistenza ha mostrato cortesia e disponibilità a risolvere il mio problema. A mio avviso Myefox è un sito affidabile

Thumbnail of user lucior6
1 review
0 helpful votes
November 15th, 2018

Order received as described, very effective and responsive customer service. I can not say anything bad about them.

Thumbnail of user albertov11
1 review
0 helpful votes
February 10th, 2018

Bought a smartphone with apparently competitive price (40 cheaper than amazon). The mobile phone I received was not water resistant as it claimed. After just 3 days I had serious problems and the phone stopped working. There is started a nightmare: email support barely able to write in English, denying any for of refund and asking me to ship to china the product. I had to start paypal formal complaint procedure in order to receive consistent reply (luckily I used paypal!). Shipping expenses have to be paid by the client and their policy are not in line with minimum European standard (es. Refunds are never guaranteed, partial refund like 70% is possible only after 3 days and then the product can only be repaired or substituted forcing the client to pay and wait for shipping). My conclusion is that despite apparently good prices it is absolutely nonsense to buy here any product.

Thumbnail of user andreinah
andreina h.
1 review
0 helpful votes
October 22nd, 2018

good products, is the second purchase I make for EFOX and I think it's a good page to buy mobile phones in addition to fast shipping.

Thumbnail of user stefanog6
1 review
0 helpful votes
March 1st, 2017

I bought two times by them and, after a problem, they were in contact with me for everything. I can't find better resellers on the market!

Thumbnail of user claudiob22
2 reviews
0 helpful votes
November 10th, 2016

Ho acquistato un Cubot H2 e dopo diversi mesi a seguito di una caduta si è rotto ancora in garanzia. Ho chiesto aiuto all''assistenza post vendita e non solo si sono offerti di ripararmelo, ma mi hanno proposto di acquistarne uno nuovo ad un prezzo eccezionale. Ho fatto due conti valutando i costi di spedizione Italia-Cina, ed ho deciso di acquistare quello nuovo propostomi. E' arrivato in breve tempo corredato di due omaggi, micro sd e cover.
Superlativi.
Claudio

Thumbnail of user antoniof27
1 review
0 helpful votes
February 17th, 2017

Always available to the customer the assistance of Myefox service. Ready to solve any problem of the order management. I made several purchases on the site and I found myself very well, both for the reliability of both products and for customer support. Really to recommend purchases on this site and the products are also cheaper.

Thumbnail of user alessandrop12
1 review
0 helpful votes
December 23rd, 2016

Ho acquistato un UMI Plus con spedizione Europa il 12 dicembre.
Arrivato in 9 giorni nonostante il periodo pre-natalizio, confezione in perfette condizioni, telefono perfettamente funzionante.
Inviata e-mail ad assistenza clienti per difficoltà ad individuare il pacco durante la spedizione ed effettivamente ricontattato dall'assistenza entro le 48 ore come indicato sul sito.
Per il servizio Myefox sono soddisfatto, per il prodotto UMI Plus al momento rispetta le mie aspettative

Thumbnail of user burbam
1 review
0 helpful votes
July 25th, 2016

Ho acquistato un LeEco LETV LE1 PRO a fine Maggio. Per problemi doganali il pacco è stato bloccato a Milano e dopo 45 giorni e varie email, ho deciso di disdire il contratto e richiedere il rimborso. A quel punto mi hanno comunicato che la spedizione non era più rintracciabile e mi è stato proposto un nuovo invio dall'Italia. Dopo 24 h. Dalla email di consenso, lo smartphone è arrivato e devo dire che è un'ottimo prodotto, solido ed elegante, conforme alle caratteristiche descritte.

Thumbnail of user robertob36
1 review
0 helpful votes
March 4th, 2017

Good quality good price, when you con be also fast in shipping like this time it is perfect. I like very much to buy from China.

Thumbnail of user andreab183
Andrea B.
1 review
0 helpful votes
September 15th, 2017

Ho acquistato già vari telefoni e tablet su myefox, sia dalla Cina che dall'Europa, mi sono sempre trovato benissimo, servizio di assistenza veloce e disponibile, anche in italiano, spedizioni veloci e imballi ben curati.

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About the business

Gentile cliente, Abbiamo dei accessori elettronici sul Amazon, come Batterie esterne, Powerbank, Custodie protettive, Supporti Stativi, Caricatori/Caricabatterie da auto, Hub, Caricabatterie wireless, Speaker bluetooth, Pellicole di Schermo... Siamo...

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