MyFlowerapp has a rating of 1.24 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyFlowerapp most frequently mention customer care, coupon code, and fraud company problems. MyFlowerapp ranks 210th among Flower Delivery sites.
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I'm from london and i found this site online when was looking for flowers for my girl who in india. I jst wanna say it's perfect and amazing. I got d same flowers which i saw in the pic on website. My girl loved it, she's like it's completely fresh how u made order from there. Great cutomer support from beginning to end of the process. I must specially mention My advisor Kavya was so helpful, Service is smooth and straightforward. I would recommend deal direct to her.
To this company I made payment but there was no delivery nor they refunded the amount. DO NOT PLACE ORDER WITH THIS RUBBISH COMPANY
To this company I made payment but there was no delivery nor they refunded the amount.
DO NOT PLACE ORDER WITH THIS RUBBISH COMPANY
Products used:
Cake, Flower Bouquet and Chocolates
I had ordered a cake for Rs. 699/-(order #******* dt 12.06.2023) Wheareas the cake was not delivered. I requested for refund. They said I may order something else using their coupon Code. All Rubbish.
After two days a representative of Myflower called and said that a refund will be made and asked me to log on to SBI ONO and lured me to get my Bank Details. Also offered that he will provide additional Rs. 1000 as Gift Coupon.
MyFlowers are Cheaters. Dont get fooled with this COMPANY. There is no option for ZERO Rating, otherwise they do not deserve a rating of 1.
I have ordered a bouquet for my husband, once I ordered they just sent me an email with coupon code. Then I reordered same bouquet with coupon code, after that, when I try to track my order, it doesn't say anything. I believe, this site is fraud. Please avoid this site and report this site. There are so many people who are not aware and facing with the same problem. We pay for our item and nothing receive a after paying, not even refund.
Tip for consumers:
Fake site, really disappointed.
Products used:
I have ordered a bouquet of Flowers, but I haven’t received, not even refund.
It's a scamming company operating from long time.They Cancelled my order on the day of delivery and refused to refund my amount. I checked all the reviews in other websites as well.Please DO NOT place any order on their website.you will loose your money and time.I would request everyone who lost their money to file a formal complaint in consumer forum online, process is straightforward and easy.I am making sure to close down this scamming business so they won't be able scam anyone else.
Products used:
They never delivered my order.
I ordered orchids for my wife on valentine occasion and its been two days past the scheduled date and the order is not to be found. Got no SMS confirmation upon ordering, just got an email confirmation. There are no customer care number to call and they do not respond to their enquiry form. I have paid Rs 1780 and I'm sure my money has gone for a toss. They are just minting money on customers emotions. Totally avoid these guys or else you will end up getting frustrated.
Horrible service. Items are cancelled at the last minute, no refund, useless service. Responses to their support email shows undelivered.
I was going through the same problem as most of you were facing- cancelled order,non answering of calls, no response on emails and no refund. Tired of mailing them daily I went and filed a complaint in cybercell against them.So after 1 month 8 days these guys refunded me Within 24 hours after an email from police department was sent to them. And this is what I would suggest you guys to do too. It's troublesome but why to let go off our money! And also this app owner should realise that people are not fool here!
Literally scammed me. No delivery and they keep ignoring my emails and calls. All their contact numbers are closed and probably fake. Avoid ordering from them. I ordered a cake and chocolates they have accepted the order and also received the money fully. But they have not delivered cake and chocolate because of no valid reason. But the main part is they won't answer the calls after that and won't return the money back. Worst site is ever seen.
This site is for cheating the customers. They have developed a website and created a payment gateway to take customers money. On the delivery date, they will send one apology email for not delivering the item you ordered. Then they will say, they cannot refund but put the money in the wallet. Afterwards you will not get any response or service from them. You will lose the money. Please do not order. Report to the police.
Tip for consumers:
Dont buy from this website. It is a scam
Products used:
cake
I ordered a mixed rose flower bouquet for mothers day. My mother got it on time and was happy but what she received was just red roses,not mixed and there was no vase for which I paid extra. The delivery guy took a photo of my parents telling them I asked for it which mainly disappoint me because I never asked for it. I really hope they are not going to misuse it.
Please note the vase in the photo is ours,my mother just put the bouquet in the vase.
Tip for consumers:
I should have checked the reviews
Order placed successfully, The next day the order cancelled by the Myflowerapp without my request. But not yet refund the payed amount and no one responding through e mail or phone calls.! I am planning to file a complaint through the government system. This app must be black listed.!
For more evidence please go through the attached pictures.!
Date: 12/July/2023
Tip for consumers:
Seems like a Scam
Products used:
Cakes and gifts
I ordered the bouquet and it showed order confirmed. And on the day of delivery they called and informed delivery is not available in my location. They should have showed that in the app itself. When i asked them to refund they told they cant refund the amount only they can give voucher which is useless because delivery not available in my location.Never order anything from this site. We will loose our money just like that.
Products used:
I didnt receive the product .I was cheated
I ordered a boquet to deliver it for my Nephew's marriage. I paid a price to deliver on a specific time. First they said no pink flowers available and will replace with red. Later their status said it was out for delivery. But nothing has been delivered as of yet. Total fraud. I should have reviewed some of the comments before i ordered. I hope at least others will profit from the comments. I asked for a refund, let me see if they will do.
Tip for consumers:
i wouldnt recommend anyone to order via this app. they dont keep their promise and dont refund
Products used:
flower boquet
These people taken my order before 3 days itself And shown in website if you are giving pincode it shows whether able to deliver or not.On the day of occasion they passed me message cannot deliver and they given coupon code in place of refund.But that coupon also not valid.Done so many followups and they are not even replaying after 3 mails.They are doing biggest fraud activity.Dont order from here.
I never see an irresponsible site like this. I had ordered a cake. But not only did they not deliver, they did not give any update. In the end I had to buy another cake from another shop. When I contacted them in a way, they said that it was a technical issue. No refund has been given till now. It is a fraud company. No one will purchase anymore.
I have ordered a cake last month(april,2023) and they have cancelled order next day on the occasion saying they cannot deliver to the adress and gave me wallet code. I have requested multiple times to refund amount to my original payment method. No resolution.
Today, i tried to order again using the wallet code they gave me but it says it is not valid.
I had ordered a cake and flowers from this site,one guy called me he will cancelling the order and then no refund and the guy went unreachable.So what i understood is this site is a complete scam when you pay your order wont be delivered as they dont exists,they are conmans and scammers.
Tip for consumers:
this site is fraud and scam as you can see the ratings,all people are just scammed by these site.
Products used:
flowers and cake
I'd ordered once and the cancelled the delivery on the date of delivery, also they didn't refund properly instead gave a coupon code and no other choice hence had to order again and they delivered the cake so late, also a cake worth1200 looked like 600rs cake... Very disappointed, such scammers. I'd give no rating
Don't ever think about considering this people! They confirmed my order 48hours back and it's a birthday cake. Just before 6 hours of delivery due time they have called and said the order has been cancelled because the delivery location is too far for them. They have no idea what online service means. They have not responded to any of my calls. Never trust this website for any product. If there a option for zero star I would have selected ZERO star. One star us too much for this idiots.
Tip for consumers:
Never ever consider
Products used:
Birthday cake!
I ordered gifts. They didn't deliver & No response from customer care.! I lost my money and time aswell
Products used:
Gifts.. Not Delivered
This website is a fraud website it won't delivered any gifts on top of no response from customer care
I have ordered a "Small Roses Bunch" on 23 June 2023, but after few hours I recieved a phone call from MyFlowerApp stating that they were not able to deliver the product. One day later they provided a coupon code. So I ordered a "Succulent Plant" on 27 June 2023 using coupon code, and which was to delivered on 1 July 2023, but still I'm waiting. While status is showing "COURIER". I have emailed MyFlowerApp 12 times, but failed to get proper resposne, except few positive words.
I'm taking suggestions from some leagal advisors.
Don't choose to buy from this website This website is scam.dont waste your money and time with that.most of the good reviews are fake.I ordered birthday cake 1 week before of the child birthday.they didn't update and cancel the order.they repayment through their wallet only.its totally waste. Don't choose it and loose your money
This site and people running don't seems to be genuine. Fraud site they charged me 1500+ for new year order and NO delivery was done. Nor there was any effort to make the refund! The site is total NON user friendly. And had NO working contact details. NO one picks up call by chance if it's connected. 90% of time the phone is NOT reachable. Or does not exists. MAJOR SCAM!
Tip for consumers:
ALERT - SCAM SCAM SCAM . Product not received nor refund
Products used:
None . Product not received nor refund
Please do not place any order from this site. Because this is a big fraud. Will take your order, then call you the day before your birthday to cancel the order. Then the matter of refund to you will do There will be no refund. Because you will be shown that the money has returned. If you follow them, they will give you coupons. If you make a new order from the coupon, they will send the item without a location, which will not be of use to you.If you order a cake of 1 kg, it will be 500 g. Everything will be incomplete. So don't order wisely. Jitendra *******164
Products used:
Birthday cake
Please DO NOT Order anything from this business. They are a scam. I burnt my fingers, they do not even have a customer care number, so I can't even call them. They never delivered anything even though I paid them 7 days in advance but they updated the delivery status on their portal. I sent them an email but they did not respond at all! They should be banned ASAP!
Products used:
Cake, Flowers, Chocolates
Dear Syed,
Sorry for the inconvenience caused to you,Kindly share your registered Email ID / Order ID so we can check further.
Sincerely
MyFlowerapp Team