- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
My Jewellery Shop has a rating of 4.34 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My Jewellery Shop most frequently mention customer service. My Jewellery Shop ranks 21st among Custom Jewelry sites.
Proactively asks for customer feedback
93 reviews
Great experience. Would happily purchase from My Jewellery Shop again. I prefer to support small Australian owned businesses and was thrilled they had the jewellery cleaner I was looking for in stock.
Great experience. Would happily purchase from My Jewellery Shop again. I prefer to support small Australian owned businesses and was thrilled they had the jewellery cleaner I was looking for in stock.
Such wonderful, speedy service...!
Even after ordering by telephone, I got just what I wanted at a great price, after searching for some time. No issues, excuses or delays.
Thank you all for your patients, professionalism and unexpected gestures of gratitude.
Fond regards
Moira Gruss
Tip for consumers:
Looking for great, honest service and need a very specific order... ?
You've just found it - highly recommended by me...
Products used:
Jewellery
Wow, this is such a lovely review Moira. As a small local business, we really appreciate such kind words!
Easy to order and arrived on time. Care was taken when packaging the order but liquid did still leak unfortunately
Online Australian business with the products I was looking for at a good price
Thank you for your review Ineka. We do pride ourselves on packaging our items securely but unfortunately once we have posted the goods we have no control over how they are handled. We have sent you a new cleaner. We look forward to you shopping with us again soon!
Easy site to navigate Great selection - prompt attention to both purchase and dispatch
Thank you for your review Pamela, we hope to see you again soon.
Received gold cleaning cloth in about 3. Days Thank you
Just after placing my online order, I realised that I needed to change the order slightly, and so sent a message online making the request. Soon after, I received a call from the owner who happily sorted it all out. Thank you!
explained above.
Thank you so much for your positive review! We're so glad we could help!
Refined and stress free. I will buy this jewellery cloth again. I like supporting a family business.
Thank you for taking the time to give us a review Helen, We really appreciate it.
Love them haven't wearn them yet cause the day 2days later I had Hand surgery
Perfect
Thank you for this review Camille! We hope you recover well and enjoy!
Excellent service with very prompt delivery.
Will definitely be a returning customer.
Thank you
Good variety, reasonable prices
* My Jewellery Shop attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fast Shipping was appreciated. The pink earring were slightly less glamours in real life to the photos and it was a little bit disappointing when i opened it.
Easy to use website,Ordered with ease.Quick Delivery.Thankyou
Thank you Victoria! We hope you enjoy your order!
Very happy with service and quality. No issues at all!
Because I love their products
Thanks Rachel! We really appreciate this review and we hope to see you shop with us again soon!
Catherine and her team of amazing ladies provide the best customer service ever. I had my wedding ring changed up and Catherine's jeweller did such a beautiful job. Would highly recommend to anyone. Wonita
Thank you so much Wonita, it was such a pleasure to work with you and help you create such a beautiful piece!
Easy to use website. Bought from before & happy to use again.
Thank you for your review Marilena!
We appreciate your review Alyssa. We look forward to you shopping with us again soon.
One stop Destination for all kinds of Gold and Diamond Jewelry with hundreds of options. Must visit.
We do appreciate your review Kirsten, thank you!
Easy online shopping. Product was well presented.
Really quick delivery. Better price than Amazon. Australian busines. Happy customer.
We're so happy you found our website easy to use. We look forward to you shopping with us again!
Hassle free… true product…. Fast delivery!
Awesome!
On my google search it was just what I wanted and the price was reasonable with a great estimated delivery date.
Thanks Dawny, we are thrilled you are so happy with your purchase!
Great, was easy to navigate and good price for what I wanted
Was the cheapest
Great, was easy to navigate and good price for what I wanted
Good website. Pleasant and helpful customer service
Pleasant and helpful
Thank you so much for your wonderful review Carolyn, we really appreciate it.
As described and delivery was fast. Looked for ages for a small rose gold piece.
Had piece I was looking for.
Thanks Viki, we are happy we had what you were looking for!
I loved the fact that I found this amazing family run Jewellery shop by accident and then I placed my first order and loved how personal and the feel it gave me that so much extra effort went into my order, from personal hand written wishes and little chocolates, SOOOO I had to let them know (the jewellery shop) but also spread the word that how great this family run company was, so other people would head straight over to them, and receive the same experience I got when getting my order, And then a few weeks ago I received a phone call, from the Jewellery shop giving me a $100; credit as a thank me for my review, I was gob smacked, I didn't even know that they gave credit for reviews, I just wrote the truth and hoping someone else would get the same feeling I got dealing with them.
Easy ordering online for a gift voucher which wax delivered to the recipients email on date & time nominated.
Close proximity to the person receiving the gift voucher
Quick and easy to clean my jewellery with. High enjoyed this product, would definitely reccomend.
A friend had the same cleaner
We are so happy that you love the jewellery cleaner. Thank you for your review.
Gain trust and grow your business with customer reviews.
My Jewellery Shop is an independent family jeweller with over 40 years' experience and expertise in the beautiful world of jewellery. We are passionate about offering the highest quality of service and our wealth of knowledge guarantees you and your precious jewellery will be exceptionally cared for.
We specialise in the finest quality jewellery repairs, remodelling and custom designs, and offer a one-on-one, personalised design service with quality workmanship and attention to detail. Experience a seamless and educational journey to creating the perfect engagement ring by remaining involved in the process from start to finish. Our gemstone collection includes an exclusive range of loose diamonds available from all around the world, including GIA Certified, Australian Argyle and Antwerp Diamonds. If you have something out of the ordinary in mind, we can source this for you.
As Australia’s Premier Online and Australasian Award-Winning Jewellery Retailer, My Jewellery Shop is far more than a store, it is an experience. Enjoy shopping in style at our beautiful boutique store on the Gold Coast, or shop with us online 24/7. Our extensive range of fine jewellery includes signature collections of yellow, white and rose gold, in addition to hand-picked precious gemstone and pearl pieces. We also carry an exceptional range of sterling silver jewellery.
Thank you Samantha for your lovely review. We look forward to you shopping with us again soon.