• MyPartyShirt

MyPartyShirt

Overview

MyPartyShirt has a rating of 3.84 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. MyPartyShirt ranks 58th among Clothing Other sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    4
  • Quality
    5
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This website has the absolute worst customer service ever.
How would you rate MyPartyShirt?
Top Positive Review

“Amazing products!”

carolina r.
4/28/23

Amazing products! Great customer! Good pricing My husband loved it! I will definitely purchase again.

Top Critical Review

“Kelly Kapowski Bayside Tigers Cut Sweatshirt”

Sara M.
5/24/21

Lucky to get a one! I ordered the jumper online, received the jumper in the wrong size. Sent pictures to the company and they said they had filled the order with the wrong size as they had ran out of the the size I ordered. Now I have to send back at my cost because they didn't do the right thing and issue a refund in the beginning. Zero customer service. I have been chasing a refund since early May and still no joy.

Reviews (33)

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Reviews that mention popular keywords

customer service (7)
Thumbnail of user saram820
1 review
0 helpful votes
May 24th, 2021

Lucky to get a one! I ordered the jumper online, received the jumper in the wrong size. Sent pictures to the company and they said they had filled the order with the wrong size as they had ran out of the the size I ordered. Now I have to send back at my cost because they didn't do the right thing and issue a refund in the beginning. Zero customer service. I have been chasing a refund since early May and still no joy.

Thumbnail of user carolp1495
1 review
0 helpful votes
May 23rd, 2022
Verified purchase

I ordered an umbrella from this company. I received a confirmation email that thanked me for my purchase. In TWO MINUTES, I receive another email CANCELLING my order. I sent an email to customer service asking them WHY they had cancelled my order. So far, nothing, no response. This is NO WAY TO DO BUSINESS. AVOID THESE PEOPLE! C. Peele, North Carolina

Thumbnail of user carolinaregalado503
1 review
0 helpful votes
April 28th, 2023

Amazing products!
Great customer!
Good pricing
My husband loved it!
I will definitely purchase again.

Tip for consumers:
Perfect seller for halloween

Products used:
Shirt

Thumbnail of user charlieh137
1 review
0 helpful votes
June 23rd, 2020

I purchased two cajon drums and pedals. They shipped me a sting mask and now they are telling me I have to wait for the mask to arrive so they can refund my money. They have done this before. Working the system with Walmart's third party seller on Walmart.com

Thumbnail of user customers70
Customer S. – MyPartyShirt Rep

The buyer sent us a message and we immediately offered a refund for the mistake, the product was fixed and the refund was issued the same day.

Thumbnail of user lisas1317
1 review
1 helpful vote
December 16th, 2019

I ordered an item from them through their partnership with Walmart on December 2. I got an email with the UPS scan on December 4th and nothing since. I tried calling the customer service number to only be told that I need to send an email instead because through that phone number they can't help (wtf?). I've sent an email and still waiting on a response. I either want my item immediately or I want my order cancelled and my money REFUNDED!

Thumbnail of user customers70
Customer S. – MyPartyShirt Rep

Hi Angela,
We received your email and immediately worked on it, we apologize for the inconveniences but the order was refunded due to the inconveniences with the product.

Thumbnail of user quisic
1 review
0 helpful votes
November 2nd, 2020

I ordered a hoodie from this company. On the delivery date, it said it would arrive at a certain time at MY MAILBOX it's been 3 days and my item is still nowhere to be found. I've emailed them numerous times and they gave me the same run around over and over again telling me I'm not getting my item and to ask my mailman and postal office. When I shouldn't have to do that in the first place because it's supposed to be at MY MAILBOX as yall told me it would be. I just want my money back but when I asked for my money they completely disregarded my question telling me I would get a discount. This is stupid because I already wasted my money on the first item and you want me to buy another item using a "discount ". This is a SCAM I want my item or money back

Thumbnail of user customers70
Customer S. – MyPartyShirt Rep

We provided with a confirmation of the carrier (a third party) showing that the item was delivered, still the customer said he didn't have it so we did issue a full refund for him, we never disregarded his emails, and we fixed the situation as soon as we could.

Thumbnail of user moikita123
1 review
0 helpful votes
April 12th, 2023

I arrived on time and the customer service was amazing! They are very kind and I will surely return with them!

Thumbnail of user michaelo448
1 review
0 helpful votes
October 30th, 2019

I purchased the big Lebowski outfit. I received it and the coloring was different than what was on their website. I was OK with that because it looked enough like the costume to wear. After one wear the stitching started unraveling from waist line. I contacted customer service and was told they would not help me. Basically as is!

Thumbnail of user seanm447
1 review
0 helpful votes
January 25th, 2019

Awful DO NOT BUY ANYTHING FROM THESE CROOKS! Seriously? Mailing an action figure in a plastic bag with zero protection. I immediately marked it return to sender and dropped it into the mailbox. This was over a year ago. I keep getting the same BS from them. BUYER BEWARE!

Thumbnail of user customers70
Customer S. – MyPartyShirt Rep

We contacted the buyer to request more information since we didn't find emails or messages regarding a problem with the order. In the rare case that a product is damaged we never request a return, we immediately refund the customer in full.

Thumbnail of user richardm1080
1 review
0 helpful votes
October 15th, 2019

Seller is illiterate and uncooperative for returns. Tried canceling my order but they said the order was already processed and out for shipping within few hours after order. Seller refuses to cancel the order and does not accept returns.

Thumbnail of user customers70
Customer S. – MyPartyShirt Rep

Hi Richard,
We can always accept your return, it's not possible to cancel an order when the shipping process has started but the option to return it is always available and we even send a return form in the order when we send it.

Thumbnail of user vernicam2
1 review
0 helpful votes
March 5th, 2023

I received my costume right on time and it was perfect!
Thank you so much for the quality of your product!

Thumbnail of user mattw381
1 review
0 helpful votes
September 24th, 2019

Ordered the Guts Super Aggro Crag "trophy" to use as our fantasy football league's trophy. Product cost $60.00 and was described as "This is the real deal! It is full-sized just like the Aggro Crag won by the contestants on the show." Based on that description and the $60.00 price, I was expecting the item to be made of acrylic or some other type of heavy plastic and be a close facsimile of the trophy presented to contestants on the show. Instead, I received something that was literally made of styrofoam and is light as a feather. It's just a piece of styrofoam painted green. After I received it I told the rest of the league how underwhelming it was and that we should return it but they wanted to see it for themselves first, so by the time we got together for the draft and they saw how pathetic the item was it was 10 days past the company's 45-day return policy. When I asked that they honor my return & refund request they responded that the 45-day policy would be adhered to in order to ensure uniformity with all customers. $60 for a piece of literal styrofoam. Total joke. Product description was horribly misleading. They should be ashamed of themselves.

Thumbnail of user customers70
Customer S. – MyPartyShirt Rep

Hello, the product's description mentions that the product is made with "Foam" but we do appreciate the comment and will add further information about the weight to it, this product is professionally produced

Thumbnail of user tomg144
1 review
1 helpful vote
October 26th, 2017

I called the website to find out if I could have my shirts shipped out the same day of order to get them in time for the weekend. Denisse from MyPartyShirt.com was incredibly helpful and expedited our shipment so we could get the shirts in time. We did pay for the express shipping method but the shirts came in less than 2 days. Great service and a helpful staff on the phone. Highly recommend. If you have any problems just call they are happy to work with you.

Thumbnail of user jessec121
1 review
0 helpful votes
October 27th, 2018

Ordered a Halloween costume and paid for express shipping. Contacted them BEFORE ordering to make sure that they would be able to deliver in time. Was told no problem, 1-3 business days. A week has passed and nothing... I was without a costume for the Halloween party. Extremely frustrating. No costume and stuck with a huge bill.

Thumbnail of user customers70
Customer S. – MyPartyShirt Rep

Have you received a resolution to your issue at this point? Please contact us directly to resolve your issue: customerservice@mypartyshirt.com. We pride ourselves on excellent customer service and if you are not satisfied we will definitely work on make this better for you.

Thumbnail of user johno398
1 review
0 helpful votes
September 3rd, 2019

Product listings are practically illiterate jumbled garbage which provides inaccurate descriptions. Amateurs - don't expect anything more than automated responses.

Thumbnail of user sherryb133
1 review
1 helpful vote
October 17th, 2018

Ordered 5 cartons of party snaps. Received 5 boxes of party snaps. No customer service. Contacted google express and they agreed product listing was a sham and refunded my money. My bad for not reading the reviews before I ordered.

Thumbnail of user customers70
Customer S. – MyPartyShirt Rep

We apologize for the confusion while buying the item, we offer this product as an individual box and we have added that information to our product's details, however, we will definitely take a look in our product to be sure this information is visible for our customers.

Thumbnail of user aliciap27
1 review
0 helpful votes
December 12th, 2016

Awful company. Even worse customer service. Ordered a hoodie for a Christmas gift over a month ago that was never received. Was told it was delivered and to take it up with the postal service. "Customer service" agent also refused to run through another order for me with express shipping (that I was willing to pay for). There was no supervisor available to speak with either. Just someone with a very thick accent that was hard to understand. I will continue to blast this company on every outlet possible. DO NOT WASTE YOUR MONEY.

Thumbnail of user michaelr76
Michael R. – MyPartyShirt Rep

Please accept our apologies for the miscommunication and the delay in delivery. Upon your request you should have been passed on to a supervisor. In regards to the delivery I think you misunderstood... Our records indicate that you placed an international order with standard shipping about 2 weeks ago. Your order was shipped as requested and the tracking information indicates that the package is in your country and is passing through customs. We expect it to be delivered to you very shortly. If you have any further concerns please let us know.

Thumbnail of user bobb565
1 review
4 helpful votes
February 14th, 2014

DO NOT BUY FROM THESE PEOPLE!
I put it my order more than a week ago. Their site gave some error during order but I received confirmation that they charged me through Paypal. I tried contacting them by email and through the website to confirm the order. I never got an order confirmation. I had PAID EXTRA SHIPPING to receive it quick as well. To this day (that I needed the package by), there has been no response or shipment.

Thumbnail of user michaelr76
Michael R. – MyPartyShirt Rep

Have you received a resolution to your issue at this point? Please contact me directly to resolve your issue: Michael@mypartyshirt.com. This is beyond unacceptable. We pride ourselves on excellent customer service and sounds as if you did not receive that.

Thumbnail of user michaelc3
1 review
4 helpful votes
December 15th, 2009

This website has the absolute worst customer service ever. I ordered 10 shirts for halloween a couple of years back, and chose express shipping (the shipping said 5-7 business days). I ordered these shirts 2 weeks prior to halloween. Throughout those 2 weeks, I emailed them since that is the only way to contact them, and they told me they had no tracking number on my items (I later called the U.S. post office and they said a package like that requires a tracking number). Well, I didn't receive these shirts by halloween, and could not get an answer from them where they were. I called my credit card company after a month of not receiving them and had them refund me my money. I asked my credit card company what I should do if the shirts happened to show up and they said to refuse the delivery. Well, nearly 2 months later, the shirts showed up, so I refused them. Next thing I know, I look at my credit card statement and they are re-charged to my account, and I don't have the shirts. I finally talked to someone who worked for Mypartyshirt and told them about this, and they said since I didn't send them back to the company the correct way, they would keep the shirts AND still charge me for them! They gave me this example when I talked to them..."Say you bought a loaf of bread from a grocery store, then walked out of the store, then turned around and came back in and put the loaf of bread back on the shelf and left and then came back and asked for the loaf back since you paid for it, the grocery store wouldn't give you the loaf of bread back." That is the most ridiculous example I have heard from a "Professional" business ever... I had the receipt and proof that they received the items back... So all in all, I recommend you choose to do your shopping elsewhere because they will just screw you in the long run. I found out the hard way...$178 poorer!

Thumbnail of user jennys184
1 review
0 helpful votes
November 3rd, 2018

It says 5 stars but it should be 10. I needed a last minute a halloween costume. Google sent my to mypartyshirt and they saved the day. I won the costume contest at the bar! <3

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickp64
1 review
1 helpful vote
January 9th, 2018

My brother sent me a link to this site and I could tell right away that this was the store I'd been looking for for a while. Their selection is right up my alley. I ordered 2 shirts and a mug and everything came as I ordered within 3 days. I'll be returning for more for Valentine's day gifts.

Tip for consumers:
get the regular shipping, they ship quickly

Service
Value
Shipping
Quality
Thumbnail of user nancyw151
1 review
0 helpful votes
October 4th, 2017

My costume just showed up in the mail today. Let me tell you it is wonderful. It showed up in 3 days and it fits me to a tee. I'm definitely coming back for more. Thanks my party shirt!

Thumbnail of user kyleb58
1 review
0 helpful votes
January 23rd, 2016

Ordered two sweaters for Christmas and both arrived in time!
Exactly what it looked like on the site and I will definitely be coming
Back to order from MyPartyShirt.com and you should too

Tip for consumers:
Great price, shipping and service

Service
Value
Shipping
Returns
Quality
Thumbnail of user irenes51
1 review
0 helpful votes
March 3rd, 2017

I ordered an item from this site. There was a little bit of a mixup on the item, but the customer service was amazing and they got it straightened out within a couple of hours. They were amazing

Thumbnail of user stephenm110
1 review
0 helpful votes
December 27th, 2015

When I needed a last minute Christmas gifts this year I wound up on mypartyshirt.com I was in love with the stuff they had on the website. I saw the good reviews, so I put faith in them it would arrive in time. I really wanted to make sure it reached me in time for Christmas so I placed the order over the phone. They were informative and friendly in putting my order through. I was pleasantly surprised when it arrived a day earlier than promised. I will definitely be back the next time I need a gift.

Tip for consumers:
great place for christmas shopping, lots of cool gifts

Service
Value
Shipping
Returns
Quality

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From the business

Awesome Pop Culture Products. We do our best to ship fast and offer superior customer service. Please email us and let us know how we can help put a little more awesome in your life.

Company Representative

Thumbnail of user michaelr76
Michael R.

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