• MyTrueHost

MyTrueHost

Overview

MyTrueHost has a rating of 3.18 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. MyTrueHost ranks 347th among Web Hosting sites.

  • Service
    10
  • Value
    10
  • Shipping
    9
  • Returns
    9
  • Quality
    9

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • Their tech support respond speed is exactly 15 min or less.

Critical highlights

No critical highlights yet

How would you rate MyTrueHost?
Top Positive Review

“Transferred hosting and enjoying the most”

Bohem L.
9/14/20

I transferred hosting to Mytruehost after experiencing recurring downtimes with my old service provider. Just in minutes I signed up online and the best team member suggested me right plan after checking my requirements. I immediately recovered my site and service's uptime and reliability and I'm very happy with the services it provides. Great Value Service- I must say!

Top Critical Review

“Absolute bait and switch garbage.”

Keith H.
4/6/23

Everything the advertise you do not get. My site lasted a week before I exceeded bandwidth and space, although they advertise it as "unlimited". Not only is it limited, it's worse than most free host.

Reviews (34)

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Timeframe

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Reviews that mention popular keywords

tech support (3)
Thumbnail of user ikeith.hudson
1 review
1 helpful vote
April 6th, 2023

Everything the advertise you do not get. My site lasted a week before I exceeded bandwidth and space, although they advertise it as "unlimited". Not only is it limited, it's worse than most free host.

Service
Value
Shipping
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Quality
Thumbnail of user mikea2360
15 reviews
3 helpful votes
October 31st, 2023

I get an error to contact you.
I'm unable to upload files again & again. This happens every few months if you look at my emails. Then you reset something and it works?
Can you reset again please.Your chat was very rude.
Can you refresh the server please?

Service
Value
Quality
Thumbnail of user boheml
1 review
1 helpful vote
September 14th, 2020

I transferred hosting to Mytruehost after experiencing recurring downtimes with my old service provider. Just in minutes I signed up online and the best team member suggested me right plan after checking my requirements. I immediately recovered my site and service's uptime and reliability and I'm very happy with the services it provides. Great Value Service- I must say!

Thumbnail of user venkateshv4
1 review
2 helpful votes
February 2nd, 2021
Verified purchase

[19:51:37] MTH Operator:: Dear Dot UP LLC, thank you for contacting us! How may I help you?
[19:51:44] MTH Operator:: no need to contact again and again
[19:51:51] MTH Operator:: we have already told you that its not possible
[19:52:01] MTH Operator:: we are not here to do chat with you all day
[19:52:04] Dot UP LLC:: dude are you serious?
[19:52:08] MTH Operator:: already answer to your question

This is how they treat you if you want to move out of their hosting since they are too busy to provide decent service. Their hosting is very low quality cant even rin a simple Wordpress theme.

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Value
Shipping
Returns
Quality
Thumbnail of user johanne11
1 review
0 helpful votes
September 5th, 2022

This is a shell company, it has a bad reputation, my website was always down, many errors on the server almost every day and every week. Reply bad answers and always with lies.

Thumbnail of user nomorem
1 review
3 helpful votes
November 29th, 2021

For the 6th time this year these cons cant even keep a simple email server up and running. All our support tickets are of the same thing, email server is always down and you cant sent or receive email because of these con artists. You will get a ticket opened saying the servers are down and they know they are down and they they will play stupid saying there's nothing wrong with the server. 10 minutes later and the next day during a business operations, the servers go down again. They dont know what's going on in their own place, since they dont host anything. They arent are real company. Just 2 or 3 people with a fake address in PA that rent out hosting space from some shaddy company down in FLorida that cant even keep a computer up and running. I would never trust this company, never did with anythign with the business. They cant even keep a simple email server up and running that sends 10 emails day. We've moved everything away from this shaddy con artist company and now our email server. Had enough with putting up with their lives and crappy service!

Tip for consumers:
Go host your site with another company.

Products used:
Hosting Package just for email sending. Goes down constantly.

Service
Value
Shipping
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Thumbnail of user abulk21
1 review
0 helpful votes
August 16th, 2023

MyTrueHost.com truly excels in customer support! Their team's responsiveness and expertise are unparalleled. Whether it's a technical query or a concern, they address it promptly and effectively. I've been consistently impressed by their dedication to resolving issues and ensuring customer satisfaction. Their live chat support is quick and helpful, making problem-solving a breeze. It's clear that they prioritize their customers, going the extra mile to assist in every way possible. With MyTrueHost.com, I've experienced a level of support that's rare to find. If you're seeking a hosting provider with exceptional customer service, look no further – MyTrueHost.com is the way to go!

Products used:
Bronze Plan

Service
Value
Shipping
Returns
Quality
Thumbnail of user etcs
4 reviews
12 helpful votes
October 16th, 2019

Once again we've been dealing with the never ending problems MyTrueHost creates. This problem has been unresolved since September 2020 when we started using them. We dont even use the hosting plan, to show you how crappy this company is, we only use the SMTP server to send less than 50 emails a day. Since 2020 this company has caused problems, there's large delays in getting emails, like 15 minutes or more to email your self and get a reply. Now these con artists are limiting the emails to less than 15. You cant even email yourself without this company replying back that they didnt send the email out and it got returned unanswered. There so called online help desk is a joke, they hide behind a chat window were they choose when they feel like working. DO NOT BELIEVE ALL THOSE 5 star reviews. Everytime there's a problem with this company we are going to post it.

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Value
Shipping
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Thumbnail of user sandyp167
1 review
0 helpful votes
January 14th, 2020

One of the best I have seen. I am using reseller hosting from them and MyTrueHost price is very affordable and with unlimited space & bandwidth per month with FREE SSL, it's just too good to be true and support team is fantastic...

Thumbnail of user benc288
1 review
1 helpful vote
December 30th, 2018

MyTrueHost is fraud company they closed my account 2 weeks before it's expiry and didn't let me take backup. They removed backup wizard from cPanel. Please stay away from them they are the worse.

Ticket reply is always next day, on chat several time they just closed in the middle of discussing and not providing correct info I have to ask them again and again. It was worse server I ever received from a hosting. When I tried to calling them their phone wasn't working I tried again few times but no luck. Never ever recommend to anyone.

Thumbnail of user kristinej22
1 review
2 helpful votes
August 18th, 2020

MyTrueHost's $1 Hosting Australia is the best hosting in the market today! Also, the support team is beyond expectations, so fast and they are Online 24/7. I would highly recommend it to anyone that asks! Keep up the Good Work. Thanks

Thumbnail of user bryanv23
1 review
1 helpful vote
January 18th, 2019

Pesima company

They promised me 30 days of warranty, but it was not like that.

It is a total fraud this company, do not hire it

Thumbnail of user kristinec38
1 review
1 helpful vote
October 1st, 2018

MyTrueHost is a reseller for namesilo.com. My client paid for renewal of their domain name oromochurchdenver.org through 2019 to MyTrueHost. They in turn did not pay namesilo.com. My client has now lost their domain name! We have a receipt! DO NOT TRUST THIS COMPANY. THEY ARE NOT LEGIT AND WE ARE REPORTING THEM TO ICANN.

Tip for consumers:
Do NOT purchase domains through this company. They are a reseller for namesilo.com and in our case they did not PAY namesilo to renew our domain name. They took our money and we lost our website name!

Service
Value
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Thumbnail of user tarung8
1 review
0 helpful votes
October 8th, 2020

This company- totally reliable and honest, has been offering high quality and cost-effective hosting company. I have started with $1Web Hosting and now for my Australian business using dedicated plan from Mytruehost. Thanks for all your support and time!

Thumbnail of user stephanes10
1 review
0 helpful votes
January 20th, 2020

I have been very pleased with my decision to have switched over to Mytruehost.com. I haven't experienced any type of problems. Their site builder is easy to use and their price is great. I am very happy, as well as my clients!

Thumbnail of user pissedofc
1 review
1 helpful vote
March 7th, 2017

I have not been able to open my company's email for a week. I sent them an email and they responded by reseting my login password to THEIR website, which has nothing to do with my website's email. They have NOT responded since. It's like communicating with a wall. They do NOT speak any English and they shoot in the dark to see if it sticks. Not worth the trouble!

Thumbnail of user markw256
1 review
0 helpful votes
November 18th, 2016

Simply fantastic each and every time! Quick and reliable customer support. Reliable servers and the tech support is second to none, no matter what time of day you feel the need to tinker with the hosting! Also must mention Evan from support!

Thumbnail of user simonw46
1 review
1 helpful vote
June 10th, 2015

I signed up for the SILVER web hosting on the website www.mytruehost.in. I wasn't happy with it at all, because of poor support. They do not provide CORN service. For every question on support ticket, they have the same reply. "We have refreshed the cron services on server. Please check and confirm once again. Please feel free to contact us if you need anything else." I do not recommend this service to any one.

Thumbnail of user vivekanands
1 review
1 helpful vote
September 8th, 2016

I have very bad experience with mytruehost.in. Very bad service and support servers down time goes 2-3 days. No one reply on chat.

Thumbnail of user austins218
1 review
0 helpful votes
June 25th, 2019

How good this service is.
When you are an old pro like me: roll:, you will have been around the block more than once.
If you can think you can find a host with ZERO flaws, well then I would like to meet them!
I currently have a reseller account that is saving me over $100 a month on hosting fees, and I have tons of space left for more sites!
If you want a real hosting account, Mytruehost is the place to go!
And I'm not even a spokes model: lol:

Thumbnail of user sanjayk20
1 review
1 helpful vote
April 19th, 2017

Avoid them if you want to succeed online.
Cheap is not good always
They limit traffic
They can't understand simple english or they do not want to understand

Thumbnail of user pranjalb2
1 review
0 helpful votes
February 25th, 2019

Since the company setup a server for my site, it has a few problems and I report them all. They took a serious part of my report. They really fix them up still it run perfect and made me happy. Now, today about 1 year, my website haven't been a downtime and if there's one, it will not be more than 5 min. Their tech support respond speed is exactly 15 min or less.

Thumbnail of user noels19
1 review
0 helpful votes
October 7th, 2015

Pls go away from this hosting company they will cheat you. I have a shared account from them. My site always encounter a downtime. The told me my domain has some kind of attack so they can not host my account anymore. They don't even give me a warning to fix my domain. No Suspensions either instead close my account. So i ask a refund. NO LUCK. My $12 money wasted from them in just no less than 15 days... its a bad hosting company i've ever meet. GO AWAY FROM THIS KIND OF HOSTING...

Tip for consumers:
DONT WASTE YOUR MONEY ON MYTRUEHOST HOSTING

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandeepk4
1 review
2 helpful votes
April 13th, 2014

This hosting really sucks. My site is always down. They have promised 99.9% uptime. But it is 99.9% down tome. I had a very bad experience. In the past three months, I have experienced same issues around 70 times. They will just say a sorry and fix the issue and ensure it never happens. Agin thi repeats. I lost all the money I have invested in Advertisments as my site is down. My alexa rank gradually decreased. Please dont buy these hosting. Purchase a good and trusted hosting. Dont get cheated by buying here.

Thumbnail of user tanmayk
1 review
0 helpful votes
January 11th, 2017

Well, I am very lucky that Ive hired $1 Hosting by Mytruehost and able to started my own online venture. Im completely amazed checking out their plans as all of their web hosting plans come with the own control panel and webmail. Moreover, their packages include powerful features and tools and 99.99% uptime and reliability, which is pretty awesome. All I can say many thanks to the company and the team for the kind help over the last few months, every transition has gone very smooth and finally Im running my business.

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From the business

MyTrueHost is here to offer Award-Winning $1 Hosting/1 Dollar Hosting/$1 Web Hosting services in Canada, Australia, US, UK, India and other various countries. Therefore, get ready and enjoy 24*7 LiveChat Support, Bandwidth, 99.9% Uptime, instant activa...

Company Representative

Thumbnail of user mariaw104
Maria W.
Typically does not respond to reviews

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