• National Debt Relief

Overview

National Debt Relief has a rating of 1 star from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. National Debt Relief ranks 129th among Credit Repair sites.

  • Service
    3
  • Value
    3
  • Quality
    2

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How would you rate National Debt Relief?
Top Critical Review

“Don't trust them”

T W.
1/3/23

Everything was fine until we had a little over a year left. They talked us into turning it over to a loan. They said it would pay off all of the creditors, because it's been so long They will start suing us. It will help our credit. Could be paid off sooner. Now we have a loan with 29% interest, extended another year and they tacked on a their debt fee of $10,000. National Debt Relief has to know what they are doing. Don't trust them!

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user tw765
1 review
2 helpful votes
January 3rd, 2023

Everything was fine until we had a little over a year left. They talked us into turning it over to a loan. They said it would pay off all of the creditors, because it's been so long They will start suing us. It will help our credit. Could be paid off sooner. Now we have a loan with 29% interest, extended another year and they tacked on a their debt fee of $10,000. National Debt Relief has to know what they are doing. Don't trust them!

Service
Value
Quality
Thumbnail of user cindzdd
1 review
3 helpful votes
March 3rd, 2021

BEWARE! Understand their fees for each debt with each company you enroll with them. I signed up with them over a year ago with at least 7 companies. They chose the one with the largest balance. To date, that is the ONLY debt they have resolved. I personally withdrew all creditors but three from National Debt Relief and personally resolved them without any fees. FOR EXAMPLE: They are working on "paying" a second debt which has since been offered to me personally for $2600. Since Jan, National Debt Relief has withdrawn over $1200 from my banking account towards their fees and paid my creditor $50.00. National Debt Relief has fees over $2400 listed on a debt that this company offered to settle with me for $2600. I called National Debt Relief yesterday to cancel my program because it's a disgrace to take over $1,200 since Jan and only pay a creditor $50.00. Currently, they have $490.00 sitting in my account which I asked to be returned. The representative told me that money was scheduled to go towards more fees. This is taking advantage of a consumer who has already asked for help. They also have another account that I've asked them to settle 3 times since Jan 21. I got a response to deposit more money. They currently don't have an active settlement on that account but took money in Jan and applied it towards fees, too $304.66 when I was told I didn't owe anymore fees on that account. YOU CAN SETTLE YOUR DEBTS WITHOUT THEIR HELP. Just call. Explain your situation. Ask for a settlement. Payment plan. Offer to close your account if they will lower interest rate. Companies will do this. National Debt Relief makes it sound like they save you thousands of dollars but they make that difference in their pockets off you. Save your money people. Sit down for a day. Do the work yourself.

Tip for consumers:
Ask for examples on how much the fees for each account will be. Not the percentage. How long will it take? Ask them to pay creditors first or split between both.

Products used:
Debt assistance

Service
Value
Quality
Thumbnail of user graemew30
2 reviews
2 helpful votes
August 25th, 2021

This has become a nightmare.

I was told that all I had to do was pay a certain amount each month for four years. For four years, I made every payment on time. When I got to the end, believing I was now finally debt-free, I discovered to my horror that I still, apparently, owed $8,207. The figures they gave me at the start meant nothing. Instead of the process taking the estimated 45 months, it had blown out to 60.

My total savings worked out to less than a QUARTER of what they told me to expect.

And no one, at any point in all these years, ever communicated anything to me about how wildly off target those figures were veering.

So here I am at the end, putting things back on credit cards to try to get out of this debt. It never ends.

Tip for consumers:
Try caller your creditors and talking to them yourself. You may be able to save thousands of dollars instead of paying all that money in fees to NDR.

Service
Value
Thumbnail of user jaksonr
3 reviews
3 helpful votes
July 3rd, 2018

Never go to this in my life again, frustrating, hectic experience, The website was very late in replying me. I didn't receive any response for more than three weeks for which i had to shift on some other company.

Thumbnail of user tommyr35
30 reviews
83 helpful votes
July 13th, 2019

Notice:
Do NOT call OR inquire to National Debt Relief.

I made a basic call about their "services" & was put on hold for a very long time... no biggie at first... inquiries about something like this can take some time on an initial call.
I was told that I would be getting a "callback".

This is what they do:
They "correspond" & put a caller "on hold" for unbelievably long durations...& when you request they STOP calling/texting AFTER you discover they can't "help you" if your debt isn't "unmanageable", they call every 30 minutes trying to put that caller on-hold

VERY UNPROFESSIONAL.

I had to contact the BBB & make several reports to my call blocker app to get it under "control".

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Company Representative

Thumbnail of user paulr55
Paul R.
Typically does not respond to reviews

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