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How would you rate Nationalexpress?

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Reviews from Related Businesses

Thumbnail of user cathleeng15
3 reviews
0 helpful votes
February 15th, 2024
Verified purchase

So easy! I spent hours on other sites but only took a few moments on this one

Thumbnail of user shirleyh1458
1 review
0 helpful votes
January 6th, 2024
Verified purchase

Quick and easy to book a flight. The price didn't change after you put in all your credit card info like most sites do. Price stayed tge same. Very please with this app so far. Will use it in the future.

Reason I chose this business:

It was recommended my Google

Thumbnail of user dejaht1
CustomerService C. – OneTravel Rep

Thank you for your feedback. We look forward to assisting with your future travel needs.

Thumbnail of user amym3445
1 review
0 helpful votes
December 11th, 2023
Verified purchase

Quick and easy throughout the process. When the selection listed give airline a seat preference for window or isle, there was no listing of a price associated (other choices had fees visible). At checkout there was no final price given before confirmation. After finalizing the purchase, then I saw a $90 fee for requesting a window seat without any actual seat assignment. Thankfully I called and was able to be assured they would refund that $90 within 48 hours.

Reason I chose this business:

Google search

Thumbnail of user johnh9104
1 review
0 helpful votes
October 8th, 2023
Verified purchase

I initially gave a 3-star rating, and explained my issue regarding the seat choice fee. I received a very friendly call from Lauren, one of the managers, who listened to my concerns and promised to have her team review the website for clarity of the problem. She also provided pre-assigned seating for me and my husband, with no service charge. She was very helpful and kind.

Thumbnail of user juliep1731
1 review
1 helpful vote
February 7th, 2024
Verified purchase

So far so good. Once we check in I can provide more feedback on the overall experience with Travelup.

Thumbnail of user tonyw829
Tony W. – TravelUp Rep

Good afternoon Julie,

Thank you for your amazing review!

We would love to hear more about your experience with us and we appreciate you taking the time to give us feedback.

Regards
TravelUp

Thumbnail of user danielf1503
1 review
0 helpful votes
September 30th, 2022
Verified purchase

Seems awesome so far. So long as my trip goes off without a hitch I will be using this service again.

Thumbnail of user mdmozasserr
1 review
0 helpful votes
January 31st, 2024
Verified purchase

I started to purchase ticket for 3 pax as I found Oojo offer cheapest. My bank denied the payment because the daily transaction limit less than the ticket price. It is due to the original price is in US$ and my account is in MYR. Bank initially estimate little bit high conversion rate. But the sales office prepare new quotation for pay with another card. Good thing is that they hold the initial price for 15 hours although the price increased.

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Thank you for sharing your experience! We're glad we could assist with the payment challenge and hold the initial price for you. We appreciate your flexibility and hope you have a smooth and enjoyable trip with us.

Thumbnail of user charlesh1796
2 reviews
7 helpful votes
August 23rd, 2021

I engaged TravelUp via a multi-cite venue. The price was quite enticing. Then I found out that the hotel stay needed to be paid a week before my arrival. This seemed quite fishy to me. I verified a room was reserved for me and assumed everything was being handled appropriately. In the end, everything was perfect. Their website was a bit out of kilter when I tried to pay, but ultimately all problems were resolved. Will I use them again? Yes... if the price is right.

Products used:
Hotel reservation

Service
Value
Shipping
Returns
Quality
Thumbnail of user ivanreyo
1 review
0 helpful votes
February 12th, 2024
Verified purchase

This is my first time to try ASAP Tickets for online booking. I cant help but be amazed by the agent that handled my queries. He was very patient and accommodating to my requests and concerns. He's name is Olympus and he was simply Awesome! Communication was great and he would get back to me right away if there was any concerns. Will definitely recommend him in the future to my family and friends travel plans.

Reason I chose this business:

Olympus, the agent, made me feel comfortable and he would constantly follow up and make sure that the dates will work for my travel plans. Human interaction was indeed a great factor compared to just plain online booking wherein you immediately get the answers to your questions right away.

Reason I chose this product:

Olympus was able to book my flight schedule within my time frame and budget allocation. He also explained the necessities of having luggage insurance especially if multi city connecting flights

Quality
Thumbnail of user candicej3
Candice J. – ASAP Tickets Rep

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Thumbnail of user cindyc1238
1 review
1 helpful vote
November 25th, 2021
Verified purchase

First time getting tickets online. Seems pretty great right now. Hope the rest of the process is just as easy!

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