• NatureBox

NatureBox

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Overview

NatureBox has a rating of 2.6 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. NatureBox ranks 62nd among Meal Delivery sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate NatureBox?
Top Positive Review

“Healthy and actually taste good.”

Anthony B.
5/14/21

We compared multiple vendors and felt Naturebox had some of the coolest snacks in the wellness/adaptogen category. We ordered for the whole office and plan on ordering again soon.

Top Critical Review

“Spend your money elsewhere”

Rich P.
2/4/20

DO NOT SUPPORT THIS BUSINESS! I placed an order with nature box in excess of $100. When my order arrived it was missing several of the items I ordered. Instead of sending what I ordered, the nature box credited my account for what was not sent. I went back to the website but what I ordered was completely sold out. Nature box refused to refund my money and would only give me store credit to buy something else (that I did not want) from there store. They are frauds and cheats and have no customer service other than text chat. I suppose this is why they have a C rating with the better business bureau. Spend your money elsewhere.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user jodells4
4 reviews
0 helpful votes
September 26th, 2023

Sneakily Duped an Elderly Disabled War Veteran/Senior into placing an order and then charging him every year for 5 years costing him over $250! SHAMEFUL! He finally caught the charges on his credit card and was able to put a stop to something he had no idea was happening. Had never received any emails letting him know this was what they were doing. I certainly hope KARMA comes back to them for doing this to someone who fought for our country!

Tip for consumers:
Sneakily Duped an Elderly Disabled War Veteran/Senior into placing an order and then charging him every year for 5 years costing him over $250! SHAMEFUL!!! He finally caught the charges on his credit card and was able to put a stop to something he had no idea was happening. Had never received any emails letting him know this was what they were doing. I certainly hope KARMA comes back to them for doing this to someone who fought for our country!!!!

Products used:
Sneakily Duped an Elderly Disabled War Veteran/Senior into placing an order and then charging him every year for 5 years costing him over $250! SHAMEFUL!!! He finally caught the charges on his credit card and was able to put a stop to something he had no idea was happening. Had never received any emails letting him know this was what they were doing. I certainly hope KARMA comes back to them for doing this to someone who fought for our country!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user richp376
1 review
0 helpful votes
February 4th, 2020

DO NOT SUPPORT THIS BUSINESS!
I placed an order with nature box in excess of $100. When my order arrived it was missing several of the items I ordered. Instead of sending what I ordered, the nature box credited my account for what was not sent. I went back to the website but what I ordered was completely sold out. Nature box refused to refund my money and would only give me store credit to buy something else (that I did not want) from there store. They are frauds and cheats and have no customer service other than text chat. I suppose this is why they have a C rating with the better business bureau. Spend your money elsewhere.

Tip for consumers:
My tip would be to find another business to support. A business that will appreciate how hard you work for your money.

Products used:
Mostly the dried fruits

Service
Value
Shipping
Returns
Quality
Thumbnail of user anthonyb1260
1 review
0 helpful votes
May 14th, 2021

We compared multiple vendors and felt Naturebox had some of the coolest snacks in the wellness/adaptogen category. We ordered for the whole office and plan on ordering again soon.

Thumbnail of user tb339
1 review
0 helpful votes
July 19th, 2021

We thought it would be convenient to have snacks delivered, but their selection is pretty limited. It seems like there are a lot of options, but they are all pretty similar. The 'healthy' snacks were also saltier than most regular chips and pretzels. We're better off just buying healthy snacks at the grocery store. Cheaper and you don't have to be an annual fee.

Tip for consumers:
Give it a try, maybe you'll like the snacks. You have to pay $30 a year just to order from them though, and most of the stuff isn't that great. Better off getting stuff at the grocery store.

Products used:
We got snacks for a few months but didn't really like them. They auto-renewed and didn't refund us when we found out.

Service
Value
Shipping
Returns
Quality
Thumbnail of user reneem447
1 review
0 helpful votes
June 16th, 2021

I tried Nature Box because the organization I work for sent their employees samples. Make sure you know that this stupid company will charge a $30.00 non-refundable membership fee. Their customer service leaves a lot to be desired and they don't have a working phone.

Tip for consumers:
Make sure you read everything on the website. This really would be better suited for a corporation that orders a lot of snacks. They don't have a working phone for customer service and through email, the customer service is very fake and flippant.

Products used:
They will switch out the snacks if you don't like them but they will fight you over the $30.00 membership fee.

Service
Value
Shipping
Quality
Thumbnail of user pattic13
3 reviews
20 helpful votes
January 6th, 2016

I will admit that when we started out, we received a few snacks that we really didn't like at all, but Nature Box replaced those items in my next order without any trouble at all. Now we have kind of figured out the snacks everyone likes and they are on a rotation. There are some interesting things that you might not find in a grocery store (love the salt and pepper lentil loops and the asiago and cheddar cheese crisps). Yes, you will pay a little more for your snacks, but it's fun to receive the box every month and the snacks taste good.

Thumbnail of user jamesm236
2 reviews
32 helpful votes
February 20th, 2015

I tried out naturebox along with Graze, not expecting any big difference. I ended up loving naturebox. The snacks were wholesome, hella good tasting, fresh and actually healthy. PLUS they are priced at ~ $1 an ounce vs Graze's ~1.75 an ounce! AND they send out one big box per month containing around 1.25x what graze sends out spaced out between 4 boxes in a month, that's cost efficient and better for the environment.

Thumbnail of user kylep220
1 review
0 helpful votes
November 3rd, 2020

HORRIBLE company. CC required and account sign up prior to completing order. No after-hours support. Can't cancel membership or adjust orders if you made a mistake. ****CONSUMER BEWARE****

Thumbnail of user mm1580
1 review
0 helpful votes
September 14th, 2023

I had trouble canceling my subscription and kept receiving charges on my card and more boxes of snacks. Finally…….they cancelled my subscription Last month, I received a 36 dollar charge out of nowhere, and notified my credit card company. Be careful with this company.

Thumbnail of user elizabethw75
35 reviews
49 helpful votes
June 1st, 2016

DO NOT order from this company, they will send all the wrong stuff and charge you for it with no refunds. I was a good customer for over a year, and they only offered me a 10% discount on a whole new subscription after sending me a bunch of stuff that I didn't order! AVOID AVOID AVOID

Thumbnail of user chelsead13
3 reviews
0 helpful votes
June 30th, 2016

I loved how the first box was free! I tried the most appealing snacks and was hooked! The masa crisps are soooo good and I absolutely love the French toast granola. My boyfriend and I love easy snacks and I love that these are healthy, delicious, and have many vegan choices. The interface is easy to use and I love how there are no surprises. I always pick what I want in the box and then it is delivered to me. I highly recommend it!

Thumbnail of user sophial136
1 review
0 helpful votes
November 19th, 2021
Verified purchase

I used to love nature box, and i still do love their cookies and pretzels... my issue is that the quality of their teriyaki beef jerky has plummeted. Its so chewy and tough and not flavorful and tender anymore. Also, do NOT order the Stryve jerky that is on their site. I just got a bag in my order and omg it was the worst thing ive ever tasted. I put it in my mouth, and spit it right out. I was dry heaving. It was literally a bag of waxy fat. I cannot believe anyone would package and send that to a customer. It was so gross!

Thumbnail of user kimberlyg45
1 review
1 helpful vote
June 4th, 2016

Do not sign up for this company. They will send you boxes even if you cancel your box. They will change you. I am utterly disappointed and want to warn others about this ridiculous scheme to send you food you do not want and charge you money. It is a total scam.

Thumbnail of user monicab55
3 reviews
7 helpful votes
June 5th, 2016

They have a great selection of snacks, and an option to let them pick for you if you can't decide. Many levels of delivery as well. Overall, a great subscription!

Thumbnail of user jenniferr429
195 reviews
357 helpful votes
December 13th, 2018

If you want a healthy snack shipped to you without the inconvenience of searching store to store, Naturbox is the place. They shipped you all types of snacks and usually the first box is free, just pay shipping. Try it out.

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About the business

NatureBox makes smart, delicious snacking easy! We deliver over 100 bold, satisfying choices right to your door. Whether you? ۪re looking to snack smarter at work, serve a satisfying spread at your next get together, or feed an active family on the go?...

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