website thubmnail of NBA
1.9
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NBA Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily due to unreliable shipping, poor product quality, and inadequate customer service. Many customers report delays in order fulfillment and negative experiences with support representatives, leading to frustration and a lack of trust. However, there are positive sentiments regarding the website's user-friendly interface and the breadth of basketball-related content available. Overall, while some customers appreciate the platform's offerings, the recurring issues with service and product quality overshadow these strengths, indicating a pressing need for improvement in operational efficiency and customer support.

This summary is generated by AI, based on text from customer reviews

service
6
value
6
shipping
6
returns
6
quality
5
Washington
2 reviews
3 helpful votes
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I'm a huge fan of basketball and I've fall in it since I was a little kid. The nba website is the biggest and most informative of all. I always know what's going on with my favorite players and clubs

Date of experience: February 18, 2013
California
12 reviews
38 helpful votes
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NBA.com besides American football and baseball, probably one of the best watched Sports entertainment in the US. Of course I would get in the review action because I am a fan also. I just wish this lockout stops. Players should let the owners make their money. Heh. They seem to forget that they are employees and not business partners.

Now, the site hasn't changed their theme in years. It would be great if they can cook up a new design or something. It's somewhat kind of boring looking at the same for years. Nice thing about this is that they have team sites where you can visit your favorite(s). Good buffering time for their videos. Good articles from their writers. It's like reading NBAtv. 5 stars for you guys.

Date of experience: September 11, 2011
Virginia
28 reviews
174 helpful votes
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I just love this website. You can find anything you want there from conference standings to daily players stats and lots of other useful info. Everything is organized and the interface is user-friendly. Never had a problem with it. If you are into basketball, that's the web you want to visit regularly.

Date of experience: April 3, 2011
2 reviews
6 helpful votes
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My Fav Site
November 3, 2007

My Fav Site - Basketball is pretty much the only sport I watch and keep up with, and I go here to check out the scoreboard and news. Ocassionally I go to si.com, but this site is one that I go to every time I go on the net.

Date of experience: November 3, 2007

About the business

The official site of the National Basketball Association. Your home for scores, schedules, stats, League Pass, video recaps, news, fantasy, rankings and more for NBA players and teams.


nba.com
Founded in 1946
New York City, NY, United States