• Nectar

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Overview

Nectar has a rating of 3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Nectar ranks 16th among Points Shopping sites.

  • Service
    1
  • Value
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Nectar?
Top Positive Review

“I love this site”

Paul B.
3/19/17

I get nectar points every time i buy off e bay, the more i pay for an item, the more nectar points i get. I cashed in 1,000 points for a £5 voucher which i spent on e bay, The points soon mount up depending on how much you spend. Brilliant :)

Top Critical Review

“I needed to access my account but the on-line chat was a waste of time.”

gail l.
6/2/23

I provided all the necessary security information but it was like they were just carrying on with question after question to find the one, (an inappropriate one), that I was not sure about, ie the year I registered the card, which was so long ago I could not answer correctly. They then said, finally, that I had failed their security questions. They also failed to send me details of their complaint procedure, which I requested. It appears to me Sainsbury's do want their customers claiming their cash back!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user floydt20
4 reviews
7 helpful votes
September 12th, 2019

Nothing not to like about Nectar! Love the new chat service, very helpful when losing my card!

Thumbnail of user gaill439
4 reviews
4 helpful votes
June 2nd, 2023

I provided all the necessary security information but it was like they were just carrying on with question after question to find the one, (an inappropriate one), that I was not sure about, ie the year I registered the card, which was so long ago I could not answer correctly.
They then said, finally, that I had failed their security questions. They also failed to send me details of their complaint procedure, which I requested. It appears to me Sainsbury's do want their customers claiming their cash back!

Products used:
Nectar is a service owned by Sainsbury's that enables customers to collect points, but not apparently to claim them!

Thumbnail of user rc614
1 review
0 helpful votes
December 18th, 2023

I have used Nectar partner offers on several occasions. Each time, the points are not added. When you are able to reach Nectar, they refer you to the partner organization who confirm that it is Nectar who need to add the points to your account. When you go back to Nectar, they have a **different** answer: that you didn't use their link correctly. Obviously you cannot prove this, especially if some time has passed.
Endless roundabout and just not worth the time and effort.

Service
Value
Thumbnail of user paulb109
3 reviews
3 helpful votes
March 19th, 2017

I get nectar points every time i buy off e bay, the more i pay for an item, the more nectar points i get. I cashed in 1,000 points for a £5 voucher which i spent on e bay, The points soon mount up depending on how much you spend. Brilliant :)

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