• Next Day Deal

Next Day Deal

Overview

Next Day Deal has a rating of 4.99 stars from 3,226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Day Deal most frequently mention excellent service, live chat, and perfect condition. Next Day Deal ranks 3rd among Camera sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.9%
Positive
8
Neutral
0
Negative
1
9
See all photos

What reviewers want you to know

Positive highlights

  • I have purchased a Nikon D7200 and a lens from Next Day Deal and I am really very pleased with their service.
  • The customer service in my opinion has been so good.

Critical highlights

No critical highlights yet

How would you rate Next Day Deal?
Top Positive Review

“Recommended by a friend”

Jackson K.
11/12/23

Got recommended to buy my R6 II from Next Day Deal by a friend who had used them a lot in the past. They told me I'd be stupid if I looked elsewhere. Glad I did listen to them as they really were great. Price was on point and free next day delivery. Already have a lens in my wish list for my next purchase.

Top Critical Review

“Be Warned. They take your money but then...”

Jude P.
8/12/23

Paid over £3500 for a camera on Monday from the site which proudly displays "FREE NEXT DAY DELIVERY IF ORDERED BY 2PM". Was told on the phone DHL would collect Tuesday Monday night received an email reading "Your order has been processed. Your order is due for collection tomorrow. Delivery should be the next day however due to an influx of orders at this time, we would request for you to please allow an additional 2-4 working days for delivery in case of any unexpected delays. " Wednesday: "It's booked for collection today with DHL, tracking will be emailed over a soon as it's available." Wednesday Night: "Your package was to be collected today, if tracking isn't forwarded overnight for your order like normal, I'll chase it myself tomorrow." Thursday: Since no tracking was provided, I asked to cancel. "The order cannot be cancelled now, only returned in line with our returns policy." (This was despite no tracking number or evidence that the camera had been collected by DHL) I raised the issue with Paypal & moved for a refund. On informing nextdaydeal: "Your package was picked up on a pallet already last night. We don't manually enter hundreds of tracking numbers daily, it's done so automatically once there is movement/updates on the tracking. I suspect the pallet collected late last night will show updates very soon once they've stripped the pallet and scanned individual items. Our warehouse confirmed by checking all manifests." Friday: No update. No DHL tracking number or evidence of shipping provided. Saturday: No update. No DHL tracking number or evidence of shipping provided. If you inform them that you might leave an honest review, you might be told: "As per our FAQs, any action we deem malicious we would void your items warranty and blacklist the items serial number from future firmware updates" So, according to them it was collected Weds night. Its now Saturday afternoon. They have taken more than £3500 and can't/won't provide a tracking number 5 days after payment. I could write more, but they will likely try to have the review removed. So instead suggest you read the experiences of those who left NEGATIVE reviews & Google them. And don't believe they offer "24/7 live chat" either.

Reviews (3,226)

Rating

Timeframe

Other

Reviews that mention popular keywords

day deal (312) customer service (67) canon camera (12)
Thumbnail of user jacksonk92
1 review
0 helpful votes
November 12th, 2023
Verified purchase

Got recommended to buy my R6 II from Next Day Deal by a friend who had used them a lot in the past. They told me I'd be stupid if I looked elsewhere. Glad I did listen to them as they really were great. Price was on point and free next day delivery. Already have a lens in my wish list for my next purchase.

Thumbnail of user rdavey324
0 reviews
0 helpful votes
December 14th, 2023

Very happy with my order on Next Day Deal. I received my Nikon Z8 on time the following day, brand new and boxed.

I haven't had to speak to their customer service so cannot comment on that.

Products used:
Nikon Z8 body

Service
Value
Shipping
Quality
Thumbnail of user jennap163
1 review
0 helpful votes
July 24th, 2023

I ordered a camera and lens with some hesitancy as I had never heard of next day deal… a personal recommendation and the fact that their product prices were so good swayed me to use them and I am absolutely delighted - shipping was fast as expected and my camera and lens arrived well packed and exactly as described.

I will definitely use them again in future when I need additional lenses or other kit.

Thumbnail of user catherined839
1 review
0 helpful votes
April 1st, 2023

Every item I purchased is so unique and will suit those that I bought them for; the bunny earrings for Easter are adorable, and the canvas and paint tray earrings are going to a fantastic artist in our family; on top of that, the Easter flag is already outside blowing, and everyone stops to look at it, Thank you for having the best selection of products for purchasing. Also, your delivery time is exceptional,

Thumbnail of user edg244
1 review
7 helpful votes
February 3rd, 2022
Verified purchase

I ordered a camera Sony A74 on 20 January 2022 after reading on their website that they are operating normally and the promise of next day delivery if order is placed before 2PM. Took a day work on 21 January 2022 for delivery that never came. No apologies offered. Then an email stating that delivery will be on 1 February 2022. Again, I took another day off work to wait for delivery which again never took place. Provided me with so called tracking number which did not work (no delivery time or day).

Lost 2 days of work and no apologies. I asked to cancel my order and a refund for non delivery but this company refused! I will have to contact my credit card in an attempt to recover my money.

Beware!

Tip for consumers:
Use credit card for extra protection

Service
Shipping
Thumbnail of user arias37
1 review
0 helpful votes
July 18th, 2023

Excellent service as usual from this company, always a friendly voice when you need help. The items arrive well packed and on time. In all the times I have used this firm, I can't remember a negative experience.

Thumbnail of user catheriner785
1 review
1 helpful vote
September 2nd, 2022

This is the first time I have ordered items from this website. They arrived promptly and well packaged.

Products used:
Christmas lights

Service
Value
Shipping
Returns
Quality
Thumbnail of user priscillac89
3 reviews
12 helpful votes
June 10th, 2020

Best price I could find online for a Canon body, knocked a star off because it took one day more than they estimated to deliver (it's Christmas so understandable) and because the process of writing this review is not great (using a link in an email then having to go back into eml to retrieve a code thereby losing draft).

Thumbnail of user songb9
1 review
1 helpful vote
January 2nd, 2022

Purchased a great deal on a camera through the website, camera was dispatched same day and I've been super happy with it whole experience. I would recommend this site to anyone interested!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tashaa73
1 review
0 helpful votes
August 29th, 2023

Exceeded my expectations
I am a returning Next Day Deal customer having bought a full frame DSLR and wide angle lens before.

This time I wanted a mirrorless camera kit (camera body, lens and lens adaptor). Unfortunately this was out of stock so I used the live chat on their website to ask about availability.
I received a very quick response saying the camera would be in stock by the end of that week but they did not have an ETA for the kit.
After about a week I decided to pay the extra and buy the items separately. The items arrived in less than a week and on the same day I received message from Next Day Deal to say the kit was coming back in to stock.
I responded to say thanks but I had already bought the items separately from their website. The following day I received a message to say Next Day Deal had refunded the difference between the items and the kit price (£130).
As I had not requested this refund - it was my decision not to wait - I think this is amazing.

The camera lens and adaptor arrived well packed and in original boxes. Everything in excellent condition and works perfectly. Very happy.

To summarise: -
Communication Excellent
Delivery Quick
Condition of items Excellent
Price Excellent
Refund Unexpected.

Would I recommend Next Day Deal? Yes, and I already have!

Products used:
camera body and lens

Service
Value
Shipping
Returns
Quality
Thumbnail of user annap1102
1 review
1 helpful vote
March 13th, 2022

I was very happy with my Canon R6, it's great for all my needs and also has a customisation option which is handy to get quick easy access to functions. I've had the camera for about a week now and love it. Also there was great service from Next Day Deal

Service
Value
Shipping
Thumbnail of user jude_poyer
1 review
0 helpful votes
August 12th, 2023
Verified purchase

Paid over £3500 for a camera on Monday from the site which proudly displays "FREE NEXT DAY DELIVERY IF ORDERED BY 2PM".

Was told on the phone DHL would collect Tuesday

Monday night received an email reading
"Your order has been processed. Your order is due for collection tomorrow.
Delivery should be the next day however due to an influx of orders at this time, we would request for you to please allow an additional 2-4 working days for delivery in case of any unexpected delays. "

Wednesday:
"It's booked for collection today with DHL, tracking will be emailed over a soon as it's available."

Wednesday Night:
"Your package was to be collected today, if tracking isn't forwarded overnight for your order like normal, I'll chase it myself tomorrow."

Thursday:
Since no tracking was provided, I asked to cancel.
"The order cannot be cancelled now, only returned in line with our returns policy."
(This was despite no tracking number or evidence that the camera had been collected by DHL)

I raised the issue with Paypal & moved for a refund. On informing nextdaydeal:

"Your package was picked up on a pallet already last night. We don't manually enter hundreds of tracking numbers daily, it's done so automatically once there is movement/updates on the tracking.
I suspect the pallet collected late last night will show updates very soon once they've stripped the pallet and scanned individual items. Our warehouse confirmed by checking all manifests."

Friday: No update. No DHL tracking number or evidence of shipping provided.

Saturday: No update. No DHL tracking number or evidence of shipping provided.

If you inform them that you might leave an honest review, you might be told:

"As per our FAQs, any action we deem malicious we would void your items warranty and blacklist the items serial number from future firmware updates"

So, according to them it was collected Weds night. Its now Saturday afternoon. They have taken more than £3500 and can't/won't provide a tracking number 5 days after payment.

I could write more, but they will likely try to have the review removed. So instead suggest you read the experiences of those who left NEGATIVE reviews & Google them.

And don't believe they offer "24/7 live chat" either.

Thumbnail of user tonyv574
1 review
2 helpful votes
October 14th, 2021
Verified purchase

Excellent service for my new Fuji XT4 kit. Delivered promptly and well packaged.

Only *feedback* would be to include more Fuji lenses. For others, if you reach out as I did you can order other lenses at good prices but delivery wouldn't be next day.

Tip for consumers:
Call for discounts

Products used:
Camera + lens

Service
Value
Shipping
Quality
Thumbnail of user samanthai68
1 review
1 helpful vote
October 21st, 2021

I was on the lookout for deal on a Sony A1. I spent about a week going back and forth before going with nextdaydeal. To be honest they're the only company that gave me reassurance and were a UK based company unlike the others and didn't get annoyed at my price haggling. Go with them if you're on the fence might not be the cheapest but for this much money stick to a UK company.

The delivery was next day by DPD and it was brand new as described.

Thumbnail of user delilahj4
Delilah J.
1 review
0 helpful votes
November 14th, 2019
Verified purchase

Perfect and Excellent.
Happy with NDD. Price reasonable. Respond quick. Nothing to fault bought from them

Thumbnail of user louisek233
1 review
0 helpful votes
July 24th, 2023

I had a last minute shoot booked in last week for the weekend. Luckily I got the new Nikon Z8 body in time instead of my safe option WEX which couldn't give me a date, at a great price to mind you. The body is quite an upgrade over my D850 but worth the challenge for the results.

Thumbnail of user shannonp132
3 reviews
2 helpful votes
June 15th, 2020

I was not sure about buying camera without checking it personally. Delivery was on time. Bought Nikon d3500. No quibbles. Would buy again from this site. But the camera is not sealed which seems to be normal case.

Thumbnail of user jackies883
1 review
0 helpful votes
July 24th, 2023

I was a bit hesitant for a start but after googling Nextdaydeal and reading loads of reviews I decided to purchase a Nikon Z8 and a couple of lenses. Everything arrived quickly and well packaged. I could not recommend them more. Fantastic company, service and prices. A very happy customer.

Service
Value
Shipping
Quality
Thumbnail of user davex2
Dave X.
3 reviews
0 helpful votes
October 14th, 2019
Verified purchase

Bought the 800D 18-55mm kit from Next Day Deal. They were very pleasant in their emails and messages to me. I will be back to purchase more items from them

Thumbnail of user hannahb686
1 review
1 helpful vote
July 20th, 2022

My new Nikon z6ii plus adapter arrived the next day. I love my new camera at a great price. I wouldn't hesitate to recommend next day deal.

Tip for consumers:
Good prices

Products used:
Camera body and adapter and lens

Service
Value
Shipping
Returns
Quality
Thumbnail of user romanp115
1 review
3 helpful votes
October 19th, 2022

I purchased from them a £2000 Sony A7IV body with and £2000 Sony 24-70,2.8 GII lens. Body delivered in 4 days, lens never arrived. As a response to my email to their customer support they started blaming the delivery company, being very rude and unprofessional. When I mentioned that I'll give them a bad feedback they threatened me to cancel my warranty if I do so. I asked for a senior manager to contact me, never happened. Asked for a refund, after almost 3 weeks still no refund given.

AVOID THEM, you're risking your money and peace of mind... and there is no original waranty on their products...

P.S. I've written a 1 star review on Reviews website and even before finishing writing the next review on Trustpilot, they called me with swears and threats...

This is definitely a case ending on the Police's table...

Tip for consumers:
Read the negative reviews first

Products used:
Nothing yet

Shipping
Thumbnail of user alang133
Alan G.
5 reviews
16 helpful votes
February 21st, 2020
Verified purchase

It happened to be that my husband and I got each other a gift from next day deal for each other for our anniversary. It was really funny but we couldn't stop talking about how good their service was. I really appreciate how excellent they have been throughout the process and do recommend them for those looking to purchase a camera or accessories

Thumbnail of user ulkansg
1 review
0 helpful votes
June 9th, 2019
Verified purchase

Wouldn't hesitate to recommend next day deal to anyone buying a new camera! They're a brilliant company with amazing service

Thumbnail of user juliann17
Julian N.
1 review
0 helpful votes
October 24th, 2019
Verified purchase

Day late so not next day but it was DHL to blame - apparently my house with a big red door couldn't be found?

Thumbnail of user austind50
Austin D.
2 reviews
0 helpful votes
November 14th, 2019
Verified purchase

I was informed at every step of the proceedings and the package arrived without fuss . I will buy from NDD again

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From the business

We keep it really simple for our customers - we simply offer the best deals on electronics and next day delivery.

Company Representative

Thumbnail of user nddc
Charlotte H.
Customer Support
Typically does not respond to reviews

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5.0
3,226 reviews
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