Northsailing.gr

At first sight this company was polite, efficient and prompt. I arranged a one week charter which they contracted to North Sailing in Thrace. My contract was with Borrow a Boat and I paid the funds to where they directed. When we got to Keromati the office was closed and the boat was not ready. When the office reopened in the afternoon we did the paperwork but they had not arranged clearence with the port pofficer and we only got this at 1615 thereby losing our first day of charter. I pointed out that the fridge was not working something that is important in 31C, After we had set off it turned out that the fridge battery alarm went off day and night at one minute intervals and the fridge only ran when motoring so the whole system was defective. That night it turned out that the rubber dinghy tender did not hold air and so we were prisoners on the boat for the duration unable to go to a taverna for a meal in the evening. The catalaogue of deficiencies continued with: 1. The masthead light did not work 2/ We had been told there was GPS. There was not. The model was 18 years old and no longer worked 3/ The compass was 10 degrees out of true and had never been swung and the compass light for night navigation did not work 4/ The horseshoe on the stern had a safety light with no batteries in it. 5/ The boarding/swim ladder was dangerous with a broken rung with a loose screw which collapsed. 6/ The instructions for returning the boat inicated a float near North Sailing's office but there was no place and we eventually had to find a place on the far outside of the harbour on the outer unmade side of the mole faced by boulders so you could not approach within 12 feet of the mole so impossible to get off The final insult was when Erini of North Sailing, an unsympathique young woman, told us re Keromati that they only rented from 5 pm [not what Bowwow a Boat had written to me]. In consequence we should not have had to return the boat for a further 24 hours and in effect were cheated out of one day of our charter. No offer of a refund from Borrow a Boat or compensation for renting a defective vesel. At the same time I can record an altercation between a British group of charterers on a Beneteau with North Sailing for return of their deposit. Clearly Borrow a Boat take no responsability for their charters and do not inspect the vessels.