• Nuubu

Nuubu

Overview

Nuubu has a rating of 4.52 stars from 90 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nuubu most frequently mention next morning, and detox pads. Nuubu ranks 408th among Health Information sites.

  • Service
    72
  • Value
    78
  • Shipping
    53
  • Returns
    19
  • Quality
    78

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
2
See all photos
How would you rate Nuubu?
Top Positive Review

“The effects Nuubu has”

Kerry M.
2/9/23

'Love this Nuubu! I simply followed the directions (which were very simple) and slept with them on my feet overnight. When I woke up the next morning I really did feel good. Usually it's hard for me to walk first thing in the morning but not that morning after putting on the pads. It was incredible. I really felt like the price was very good and my husband and I can share one package at a time since there are so many. I'm really happy I tried this product. Thanks Nuubu, I truly recommend this brand.

Top Critical Review

“Wish I looked here before ordering! Scam”

Terri R.
11/6/23

I ordered 1 detox patch to try it out for $19….I was charged for 4 for $84 including shipping When I contacted support within 2 hours of order, they said they were not able to change the order. That I could return once I received. I'm on day 3 of trying to return package after it arrived. Very frustrating and I agree with all other reviews, total scam and VERY UNETHICAL business practices. I will be charging back thru my visa.

Reviews (90)

Rating

Timeframe

Other

Thumbnail of user kerrym483
1 review
0 helpful votes
February 9th, 2023

'Love this Nuubu! I simply followed the directions (which were very simple) and slept with them on my feet overnight. When I woke up the next morning I really did feel good. Usually it's hard for me to walk first thing in the morning but not that morning after putting on the pads. It was incredible. I really felt like the price was very good and my husband and I can share one package at a time since there are so many. I'm really happy I tried this product. Thanks Nuubu, I truly recommend this brand.

Service
Value
Shipping
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Kerry, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.

If you want to know more about our amazing deals for this month, please check them out here:
https://nuubu.com/?vndr=reputation

Have a great day!

Thumbnail of user billm2022
1 review
1 helpful vote
November 3rd, 2023

I ordered one Green Tea the ordering system changed it to four. You don't find that out till you complete the payment. I called immediately on a Saturday. Then called again on Monday because my checking account didn't show a credit. On Tuesday i got another email saying the order shipped and was too late to change it. We will see if the return policy works.
Well I got the return policy info. They sre saying to return it to Lithuania.
It was shipped from New Jersey and the Better Business Bureau shows an address in New York.

Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello Bill,

We are sorry that you feel you had less than a 5-star experience with our services. We'd appreciate it if you'd tell us more about your experience by emailing us at support@nuubu.com or you can easily reach us out using our contact feature - https://support.nuubu.com/

We value your trust and regret that you were disappointed. We want to make it better.

Thank you so much for your understanding.

Kind regards,
Customer Support at Nuubu

Thumbnail of user creatureb
1 review
1 helpful vote
January 6th, 2023

It had great effects on me after using them. I wasn't tired when I woke up and felt motivated. Slept good too.

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Value
Shipping
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hi Creature,

Thanks so much for your feedback! We’re really glad you enjoyed our product, we’ve found it’s a definite customer favorite!

If you want to know more about our amazing deals for this month, please check them out here: https://nuubu.com/?vndr=reputation

I hope you have a great day!

Thumbnail of user melissae1035
1 review
0 helpful votes
February 15th, 2023

Finally a great night's sleep. Easy to put on and easy to remove without any residue on your feet. I recommend these to anyone with neuropathy, the pads helped my feet feel so much better allowing me to go pain free.

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Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hi Melissa,

We’d just like to thank you for taking the time to write this review and every bit of feedback like this does so much to help us out.

If you want to know more about our amazing deals for this month, please check them out here:
https://nuubu.com/?vndr=reputation.

Have a great day!

Thumbnail of user etheld50
1 review
1 helpful vote
October 16th, 2022

I wear them on for 6-8 hours every night. These feet patches are very easy to put on and take off. They're covered in black every morning when I take them off. Amazing how much toxins are coming out through my feet. I am on my 8th night of this treatment. I feel like I have more energy and sleep longer - better than before. I will keep using the patches until the black stops, and start up again probably after a month.

Service
Value
Shipping
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello Ethel,

Thank you so much for your positive feedback. We're thrilled to hear you enjoyed using our Nuubu Patches.

We appreciate you being a customer and helping to share the word about us.

If you want to know more about our amazing deals for this month, please check them out here:
https://nuubu.com/?vndr=reputation

Hope you have a great day!

Thumbnail of user cd87
4 reviews
15 helpful votes
December 14th, 2023

Website is confusing and before I knew it, I had ordered and was charged over $200 for products that I did not want, nor need. I immediately emailed them and asked if I could edit my order, they didn't email me back until the order had already shipped and told me that it was too late to edit the order. Total Scam!

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Returns
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello C.D.

We hope you are doing well as we respond to you. We respectfully request that you provide us the following details so that we can assist you with this:

-Email address provided upon order placement
- Order number
-Entire name
-Tracking number (should you possess one).

Please email this information to support@nuubu.com as soon as you have it so that we can process your request as soon as possible. We value your quick reply and are grateful for your cooperation and patience.

Warmest regards,
Customer Support at Nuubu

Thumbnail of user paulinaf19
1 review
1 helpful vote
September 26th, 2022

Nuubu is amazing. 5 nights into detoxifying and the patches are completely black every morning. It's my first time to use this. I put them on 2 hours before bed and walk around my home after putting on socks. I leave them on for 8 hours plus. The adhesive works well when the patch is placed in the middle and pushed on the skin. They're absolutely gross looking with all the black stuff. I can't believe there's so many toxins in my body. You have to buy this product now and I assure you, you'll be happy you did.

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Value
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Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello Paulina,

We can’t thank you enough for your kind words about our product/service. Your review means a lot to us and lets us know we’re on the right track!

If you want to know more about our amazing deals for this month, please check them out here: https://nuubu.com/?vndr=reputation

Have a nice day!

Thumbnail of user terrirobb142
1 review
1 helpful vote
November 6th, 2023

I ordered 1 detox patch to try it out for $19….I was charged for 4 for $84 including shipping When I contacted support within 2 hours of order, they said they were not able to change the order. That I could return once I received. I'm on day 3 of trying to return package after it arrived. Very frustrating and I agree with all other reviews, total scam and VERY UNETHICAL business practices. I will be charging back thru my visa.

Tip for consumers:
Buyers steer clear!!!

Products used:
None I was so mad I did not want to even try the product after it arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello Terri,

We really regret any inconvenience this event has caused you.

You can be certain that we will resolve this matter as soon as possible.

If it is not too much to ask, could you please give us with the information shown below? This allows us to evaluate and validate the following order information:

- Email address provided at the time of order placement

- Invoice No.

Please revise your review or get in touch with us via the contact form at https://nuubu.com/contact.

We appreciate your involvement and look forward to hearing from you.

Thank you,
Customer Support Nuubu

Thumbnail of user ai.iotinternationalinc24
1 review
1 helpful vote
November 10th, 2023

Such a scam, charged me and my account but it is a scam. They said they can't amend the order and added a subscription and some other products I didn't want

Value
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Returns
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hi Sara,

We apologize for any inconvenience this situation has caused you.
We will investigate this issue as soon as possible.

If it's not too much to ask, could you please provide the following information? This allows us to see and check the details of your order:

-Email address used to place your order
-Order number
-Full Name

Please notify us at support@nuubu.com so that we can resolve your issue as soon as possible.

Thank you for your patience, and we patiently await your response.

Customer Support at Nuubu

Thumbnail of user samuelw354
1 review
0 helpful votes
August 11th, 2022

These pads are awesome! I just love how it works on the soles of my feet where they remove toxins out, thus, makes the pad very dark the next day after putting it before sleeping at night. Great product, no harmful threats to the body as it is made from natural ingredients.

Service
Value
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello Samuel,

It makes our day to hear that you loved your experience with Nuubu. We really appreciate you for taking the time to leave us a review.

If you want to know more about our amazing deals for this month, please check them out here: https://nuubu.com/?vndr=reputation

Thank you and have a great day!

Thumbnail of user bettinaw24
1 review
0 helpful votes
February 1st, 2023

This Nuubu is the best product I ever for natural detoxing. Really shows the toxins in your body being removed thus, helps me keep my mind, body, and well-being so relaxed. I hope everyone'll enjoy this as much as I do.

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Value
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Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Thanks for the awesome review, Bettina!

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

If you want to know more about our amazing deals for this month, please check them out here:
https://nuubu.com/?vndr=reputation

Have a wonderful day!

Thumbnail of user panc3
1 review
1 helpful vote
September 22nd, 2022

These Nuubu pads worked like a charm. To see the black stuff on the pad made me understand it was working. It kept slipping away from my foot at the edges during the night but I put on a pair of socks to keep them in place. I guess that was because I twist and turn too much. I enjoyed the experience and will definitely purchase this again.

Service
Value
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hi Pan,

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

If you want to know more about our amazing deals for this month, please check them out here:
https://nuubu.com/?vndr=reputation

Have a great day!

Thumbnail of user mariac2434
2 reviews
6 helpful votes
April 17th, 2022
Verified purchase

I initially ordered the foot detox then swiped my phone only to find out that I had placed an extra order for something I did not want. I called customer service within 2 hours and they told me that it will take 24 hours to reply back to my request. I asked to cancel my entire order. Its already 4 days after my order and nobody from customer service ever got back to me. So my only option is to call my credit card and refuse the charges.

Don't purchase anything from these guys unless you are really sure because there is no cancel policy in place or there isn't one!

Tip for consumers:
Don't order anything from this cite because if you decide to cancel, you might have to do that with your credit card. There is no customer service so far from their so called 24/7 customer service. Very disappointed and will not recommend this company to any of my friends and familyl.

Products used:
I wanted to cancel and their customer service implied 24/7 support. I don't see that because I've been waiting 4 days for a reply to cancel an order two hours after I placed it. These guys are not good to deal with.

Service
Value
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello Maria,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Thumbnail of user lindaj1572
3 reviews
0 helpful votes
April 10th, 2022

I TRIED ONE A PACK OF NUUBU DETOX PATCHES AND WAS SURPRISED AT WHAT I SAW IN THE MORNING. DUE TO FEELING UNWELL FOR SOME YEARS, THE FIRST PACK OF FEET PATCHES DIDN'T RESULT AS CLEAR WHEN USED UP. I ORDERED A FOUR PACK WHICH ARRIVED TODAY AND AM EAGER TO TRY AGAIN TO SEE HOW MUCH TOXIN IS IN MY BODY. THE SERVICE FROM NUUBU IS FANTASTIC WITH REGULAR UPDATES ON TRACKING WHICH NO OTHER COMPANY HAS DONE. THANK YOU NUUBU FOR A CHEMICAL FREE TREATMENT.

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Value
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Thank you for your review, we are so glad you had a great experience with us. We hope to see you again soon. Enjoy your detoxing journey!

Thumbnail of user shannonm1326
1 review
4 helpful votes
August 21st, 2023
Verified purchase

I ordered 2 patches and order confirmation said I ordered 4. I immediately contacted customer service and was told they would "try" to contact warehouse. Received notification my still incorrect order had shipped just hours later!

I go to return the extra packages, and they attempt to thwart the process first. I finally get return info- pay for shipping/ tracking, here we sit 2.5 weeks later with no refund! Customer service apologizes for my delay and assures me that I will receive refund once it's "processed" through returns. DO not do business with this company -shady

Products used:
Detox foot patches

Service
Returns
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Dear Shannon,

We hope this response finds you well. In order for us to help you with this matter, we kindly ask that you provide us with the following information:

-Email address used to place the order
-Order number
-Full name
-Tracking number (if you have one)

Once you have this information, please send it to us at support@nuubu.com so that we may expedite your request. We appreciate your prompt response and thank you for your patience and cooperation.

Best regards,
Nuubu Customer Support Team

Thumbnail of user alanzas
2 reviews
0 helpful votes
February 16th, 2022

Eu tentei usar isto antes... É incrível, mas estranho - o que você vai encontrar neles no início. Especialmente se você for um fumante. A primeira vez que os usei eu ainda fumava e quando os removi pela manhã, eles estavam pretos com toxinas. Eu não fumo mais, mas ainda fico com "coisas" do meu corpo. Não onde quase tão ruim, mas há coisas no que comemos e bebemos que estas vão tirar.

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Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Foi tão bom ouvir de você Alanza, obrigado por todas as palavras gentis. Nós realmente apreciamos o seu serviço e feedback. Não hesite em entrar em contato caso tenha outras dúvidas, perguntas ou comentários para compartilhar!

Tenha um bom dia!

Thumbnail of user amandab2842
1 review
0 helpful votes
March 2nd, 2023

It's quite challenging to deal with a newborn, I am constantly restless. I tried using Nuubu and was astounded by its results. After using it for a week, I was able to sleep better, quite restful than before. It's a good thing this foot detox patch is easy to order online. Thanks Nuubu.

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Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hi Amanda,

We’d just like to thank you for taking the time to write this review. And every bit of feedback like this does so much to help us out.

If you want to know more about our amazing deals for this month, please check them out here: https://nuubu.com/?vndr=reputation

Have a great day!

Thumbnail of user carag61
1 review
0 helpful votes
June 8th, 2022

Nuubu works great! They are so easy to use, stick them on your feet, go to sleep, wake up, peel off and see the proof. The most important is obviously working, make my feel more energetic. Good product, I highly recommend this brand!

Value
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Thanks for the awesome review, Cara! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Your feedback helps us to improve service for everyone. If you want to know more about our amazing deals for this month, please check them out here: https://nuubu.com/?vndr=reputation

Have a nice day!

Thumbnail of user gaelle.zirr
1 review
2 helpful votes
October 28th, 2023

I only was scrolling in the website and then I added my card details to get one, then they started putting information to get a free article and charged me 80€ and I did not even confirm the order

Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Dear Gaelle,

Thanks so much for sharing your feedback. We are so sorry your experience didn't match your expectations. It was unfortunate, and due to this, we will do better in the future.

Please feel free and reach out to support@nuubu.com with any further comments, concerns, or questions.

We would love to provide the best services to all of our customers, so your feedback is greatly appreciated. We love when customers take the time to share their feedback with us.

We hope to see you again soon, and again, we are sorry about the experience.

All the best,
Customer Support at Nuubu

Thumbnail of user marisolm100
1 review
0 helpful votes
February 3rd, 2022

The pads are quite effective. Everyone else in the family uses this. We added the Nuubu face mask with our order - both products are amaziiiiing! Really makes us feel relaxed especially on weekends when everyone's off from work and only needs relaxation.

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Value
Shipping
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Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Thank you for such great feedback. We pride ourselves in providing quality and satisfaction to all of our customers. We truly appreciate your business!

Thumbnail of user leonk118
1 review
0 helpful votes
May 3rd, 2022

Satisfied! The package was delivered on time. The pads cover almost my entire foot and it has a very mild herbal odor which I do not mind at all because that's how it is if you want it all natural. More importantly, I feel great when I wake in the morning.

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Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Thank you for your review, Leon, we are so glad you had a great experience with us.

We hope to see you again soon. Enjoy your detoxing journey!

Have a nice day!

Thumbnail of user jeffw79
6 reviews
11 helpful votes
December 20th, 2022

These patches are nothing more then carefully created cloth that change color when heat is applied.
You can put them anywhere on your body, apply heat, and they change color. This makes the sucker/customer think something special has happened. Don't be fooled by these scammers.

Tip for consumers:
Do not buy this scam product.

Products used:
The patches

Service
Value
Shipping
Returns
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Dear Jeff,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Thumbnail of user rubyg167
1 review
1 helpful vote
January 19th, 2023

The pads are easy to use and stay in place overnight. Kind of astonishing what comes out of your body! It really does pull toxins out of your body. Definitely a best buy for me because it aided me in getting my sleep back to normal.

Service
Value
Shipping
Quality
Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello Ruby,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out.

If you want to know more about our amazing deals for this month, please check them out here:
https://nuubu.com/?vndr=reputation

Have a great day!

Thumbnail of user wendys66
23 reviews
42 helpful votes
November 1st, 2022
Verified purchase

I ordered on line the Nuubu Foot Detox pads. 1, one package to try. The confirmation for order cam back with 4 separate packages to my account. I immediately texted and said STOP! The order is incorrect. I was told by a call Center rep, " I can't cancel the order it has already been placed. I said about 7 minutes ago. So I know it hasn't been shipped. Please correct order to be 1 package or cancel. Sorry Can not do. Order has been placed. Seriously So I get the privilege of paying for shipping to me and then I get to PAY to ship merchandise Back to their Receiving Dept. Be very very careful when purchasing from this group.

Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Hello Wendy,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an unfortunate instance and we’ll do better in the future.

We have sent an email through your personal email address under ticket #2065712 to resolve this concern.

Please note that we're using your feedback to make some important changes to ultimately serve you better.

Looking forward to your response.

Thumbnail of user robd293
1 review
1 helpful vote
March 16th, 2022

Funny how Nuubu an Huusk both have double U's. The video on Youtube says that the Huusk knives are individually produced by a Japanese sword smith special steel folded 500 to a thousand times and forged like a samurai sword. What a truck load of horse crap like their detox foot patches. This company says they're from Lithuania. Not so i traced them to the Philippines. These knives are are mass produced in a Chinese factory. Shipping information and tracking starts in China. I purchased 2 knives. I snapped one on purpose in my vice at home. Its normal stainless steel Just like any $10 knife. Their strength comes from being a 6mm thick blade. Which is crap for cutting tomatoes and other veggies or fruit thin only good on meat or thick rope or leather. A $30 Rambo hunting knife is better to cut Fruit and veggies than this crappy knife. Stay away from any Nuubu product. They're are a Philippino scams bogus products. You should be able to see the layers of folds in the second pic. As you can see there isn't any.

Tip for consumers:
Stay away from this seller

Products used:
Huusk knife

Thumbnail of user justasc2
Nuubu S. – Nuubu Rep

Dear Rob,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you.

Provide us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Sitejabber for Business

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Thumbnail of user justasc2
Nuubu S.
Typically responds within 2 days

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