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    Online Cake

Ratings On Other Platforms

Trustpilot
4.6 / 5
Corporate Values

Overview

Online Cake has a consumer rating of 3.56 stars from 36 reviews indicating that most customers are generally satisfied with their purchases. Online Cake ranks 5th among Dessert sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    7
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
View ratings trends
6
See all photos
How would you rate Online Cake?
Top Positive Review

“Delicious Cake, on time delivery”

Manish S.
9/21/20

The cake was tasty, fresh & delicious. Very quick services. Delivered before time and made my surprise more valuable

See positive reviews
Top Critical Review

“Ordered liquor filled all in one chocolate pack of 10”

Jyotsna L.
12/7/20

Very bad service. No response to my order status. Nor picking up the phone. I had paid Rs 799 for it. It was supposed to be delivered today 7/12/20 between 8 am to 12 noon. But no response from them. I think this is a fake site and should register complaint against them

See critical reviews

Reviews (36)

Rating

Timeframe

Other

jyotsnal1
1 review
2 helpful votes
December 7th, 2020

Very bad service. No response to my order status. Nor picking up the phone.

I had paid Rs 799 for it. It was supposed to be delivered today 7/12/20 between 8 am to 12 noon.

But no response from them.

I think this is a fake site and should register complaint against them

tanujas3
1 review
0 helpful votes
January 26th, 2022

Have been using this site for few years now. The collection of chocolates were very premium in quality.
Excellent customer support

Thank you Guys... Keep it Up!

Products used:
Chocolates and Cakes

Service
Value
Shipping
Returns
Quality
manishs99
1 review
0 helpful votes
September 21st, 2020

The cake was tasty, fresh & delicious. Very quick services. Delivered before time and made my surprise more valuable

manojk124
1 review
0 helpful votes
December 24th, 2020

This is a site of FRAUD people. They are looting money online from customers. Taking payment online but not delivering the order nor refunding the amount back!

I ordered for some chocolates on 27.11.2020 but till date (24.12.2020), I have not yet received my order nor the Amount back in my bank. No one is picking up phone and even not responding messages. Everyday I am sending messages but nothing positive.

PLS DONT ORDER ANYTHING FROM THIS SITE

adityab13
1 review
0 helpful votes
December 18th, 2019

My experience with them was awful. I have ordered a birthday cake 8 days prior to the date of delivery with pre-payment. On the date of delivery they have called and told that the delivery is not possible as my home is located in outskirts. The reason being it is in outskirts is my home far away from their baking agent. When I have asked to initiate the refund they told they would refund after 35 working days. They were sleeping for 8 days to know my house is in outskirts and left me with no other options in hand. I don't know why they have charged the delivery fee? Utter useless.

renug10
1 review
2 helpful votes
September 28th, 2020

I ordered chocolate. After taking money they didn't pick my call. They are neither replying. Please dont order

kirtik9
1 review
0 helpful votes
October 3rd, 2021

I have placed order and they only accept prepaid payments... After placing order I received a fake order # and now they won't respond to my msges requesting update for the order. Payment of INR 499.00 for your order #0110219 placed on Send Online Cake has been confirmed. Reference ID is 550593144.
- Powered by Cashfree

They will see the msgs and will not respond. I have send them email it bounced back... I WANT MY MONEY BACK..

Service
Value
Shipping
Returns
Quality
rajatg12
1 review
1 helpful vote
July 14th, 2020

I order a pineapple cake from onlinecake.in for sending my brother in delhi, cake was very fresh and delivery was very fast

satishh2
1 review
0 helpful votes
August 19th, 2020

The above is a bogus site. I wanted to buy few liquor chocs & did browse the net. So found above site. Per the website, they mentioned many types of liquor chocs available with price mentioned. I registered myself & even got an whatapp msg from person Sudhir (who happens to be its owner), I submitted the order & did online transfer the money. After that, there was a false update in that site that order shipped but it never reached. Despite repeated whatsapp query, only false replies received from their number registered. I have been asking for refund but no reply. Requesting customers to be wary of such fake business with no customer respect for such ppl

Tip for consumers:
Do not buy anything from this site. Please register complaint with appropriate body as he is based in Noida

Products used:
Fraud company. Its owner Sudhir gives all wrong updates over whatsapp. Infact, it says ordered item shipped but not will not reach destination. If you ask this owner to provide details of shipment, he wont respond.

avinashs19
1 review
0 helpful votes
May 12th, 2019

Don't not order from here its fraud company, you will loose your money & time both. I have ordered cake on anniversary but they did not delivered at all. Hence don't order at all from here.

Tip for consumers:
Don't use, fraud company

Products used:
Cake

Service
Value
Shipping
Returns
Quality
robbym22
1 review
0 helpful votes
January 11th, 2019

Ordered 1 kg with them, and they have delivered 1/2 kg cake, now they are not even replying to my emails and messages. The cake was nice, delivery was good. No delivery signature taken, could have been delivered anywhere.
Order ID: SSKQZDPLW

rajeshk134
1 review
0 helpful votes
September 21st, 2020

Cake delivered was very tasty and they have their box which is printed with cake pics... overall statisfied.

aakasha1
1 review
0 helpful votes
February 28th, 2017

I ordered cake from Onlinecale.in and they although confirmed to deliver it before 12am, but in actual they delivered it at 12.45 am. Its highly unprofessional attitude from their side, as they were not picking any of their number and did not inform about any possible delay in advance... they are complete party spoilers and should be avoided if you are planning to surprise your near ones with the cake. Pathetic Service.

surendras1
1 review
1 helpful vote
October 29th, 2016

AVOID ONLINECAKE.IN...
What is picture of cakes and gifts shown on the wesites and totally different from the actual cake received... actual cake is very cheap & low quality...
When you want to complain... they don't listen and don't bother for your complain... They said its baker fault they don't do any thing...
Online cake is the agent of local cheap bakers... Avoid buying from Onlinecake.in, if you don't want to spoil your event...

Tip for consumers:
AVOID ONLINECAKE.IN...
What is picture of cakes and gifts shown on the wesites and totally different from the actual cake received .... actual cake is very cheap & low quality....
When you want to complain ...they don't listen and don't bother for your complain.... They said its baker fault they don't do any thing...
Online cake is the agent of local cheap bakers...Avoid buying from Onlinecake.in, if you don't want to spoil your event....

Service
Value
Shipping
Returns
Quality
revatid
1 review
0 helpful votes
November 7th, 2018

Don't buy cake from onliecake.in a very very bad experience with them they are not responding my calls even i had ordered the cake before 10 days they are not delivered my cake and now i want my money back they are not going reply my calls and messages. I will go to consumer court and raise froud complaint against them. They are not giving my money back and they are not giving me reference number also

ajayr11
1 review
0 helpful votes
December 6th, 2019

I order a cake for my anniversary celebration. They Delivered cake on fix time and cake was really fantastic.

priyankat5
1 review
0 helpful votes
April 5th, 2018

They cancel your order even without informing you! If you call the customer number they will blame you in return! The website has a lot of issues - doesnot show right information.

ajayr7
1 review
0 helpful votes
January 17th, 2019

I order a photo cake for my sister and they make it properly without any mistake so clearly show with face of my sister. Really awesome feeling thats moments when i saw the cake because i scared about cake, thought don't know how looks cake ugly or gud but you make it perfectly... thanks

vishalg7
1 review
0 helpful votes
April 25th, 2017

They are the best cake providers in Delhi, where my friend once ordered through onlinecake.in for another friend s birthday. Taste of their cake was better than the ones you buy yourself even after rigorous evaluation.

Hope something similar and trustworthy comes up in Mumbai as well.

riyas28
1 review
0 helpful votes
June 26th, 2018

Horrible experience with them. Wouldnt recommend this fraud, unhygenic small bakery to anyone. Please go with bakingo.com if you are looking for good experience.

ravik55
1 review
0 helpful votes
May 6th, 2018

I am using onlinecake.in from last 4 year, They Provide Nice service, fresh cakes, on time delivery and good customer support. Thanks For your nice service

Service
Value
Shipping
Returns
Quality
aryank3
2 reviews
0 helpful votes
October 1st, 2018

Thanks onlinecake.in for my order with in the time delivering. And the cake was really fresh and awesome taste.

suraja2
1 review
0 helpful votes
February 15th, 2018

Very very poor service, Order was not delivered, I had tried multiple time on customer support number, But No one is picking my phone / I had made a plan to surprise bday party on my brother bday/ But they did not delivered order Even I had payed online in advance. Please do not order/they will not delivered your order and your money and time will waste.

amans20
1 review
0 helpful votes
January 19th, 2018

Very much delighted with your service. We enjoyed the delicious cake and celebrated the birthday of my friend. I surely recommend your service to my dear ones

manmohans5
1 review
0 helpful votes
February 13th, 2018

I order a combo in the occasion of valentine day. The service was EXCEPTIONALLY well and cake was delicious

Q&A (3)

Answer:

Try Ferns and Petals. Really Fast delivery. I have used onlinecake.in and on delivery date they refused to deliver. FnP had delivered in 3 hours.

By Aditya B.
See more answers (2)
Answer:

Impossible to reach their customer service, you may reach moon but not their customer care. Its fraud company. Don't go on their pay little more on other places at least you will get assured delivery on time.

By Avinash S.
Answer:

No, but do not order from them, you may end up no receiving your order after paying too and no one is going to respond to your call/amils.

By Avinash S.

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About the business

Onlinecake.in provide Online cake delivery delhi, Online cake delivery delhi, midnight cake delivery, order cake online in delhi, eggless cake delivery, same day cake delivery@ your door step.

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