Originalframes

I purchased two art pictures in late October. They were sent to an incomplete address and the post office sent them back. First of all, these were sent from China. I have done businesses with other companies and no issues. This company does not return emails or contact attempts. No responses and sadly, PayPal doesn't do anything either. Here we are after two months and I do not have anything, not even a response. I wouldn't purchase anything from these people. You will loose your money.

Ordered 2 5 panel canvas painting from this site exactly what I expected… was kinda worried from all the terrible reviews listed… don't be discouraged only issue was it took like 3 months to arrive and literally no customer service or email responses otherwise I would have given them a 5 star review

- Tim

Too bad there isn't a zero star. I have reported to everyone I can. You pay for something you don't receive and have non existent customer service. Buyer beware!?

The pictures look amazing although it took two months to get it, I finally got them. At first I thought it was a scam because I called the number and no one answered and the tracking wasn't working, but nope they are legit! I feel it was definitely worth the wait.

I ordered and paid in full weeks ago. There is no other way to contact these guys other than. Through email. No matter what the subject is I get the same email in response. I just want a refund and they ignore my request with the same email! Also on there website it does not say a 2 to 4 week delay like the email but it does say 2 to 5 business days... well that's a lie! I just want refunded due to timing of my order and poor poor business service.

Bought something that came NOT as expected. Tried to return. They are impossible to contact and when they eventually respond weeks later (email only as phone wont connect you), they fail to address issue and refuse to supply the return shipping label as stated in the return policy. Obviously, they figure the shipping will cost too much to get you to return.

ZERO stars

Avoid completely

I ordered the lion 5 panel frame and got it in about 3 weeks time. The frame is off good quality. The shipping is a bit slow. The material is really good. I like it so far. I hope the other ones you complain get it soon.

First time I did not read the reviews for a company I never used before. So disappointed. I purchased a three piece canvas frame, charge went through immediately and never received any information of shipping or update on tracking. Contacted their customer service, no response or acknowledgement. How are they getting away with this? I can only imagine the money they are scamming! Very sad!

I ordered from here about 3 weeks ago. I did select no frame so when I finally received my order I realized I needed to purchase the stretcher bars and create a cool DIY project. They never sent a tracker but once you download the app to the link they send it gives you the tracking number for the provider delivering the picture. I had to play around with it and realized the first 8 numbers were irrelevant and was able to track it through fedex until it finally came 3 weeks later. There was no customer service and everything is in Chinese. I would order in the future as the quality of the painting was great now that I know how what to expect.

I had paid for an item going on for about 2 weeks now and mind you they charged me for shipping it is not free but yet they cannot send me my items that I paid for. Is this a bogus company? No tracking numbers but I was charged for shipping and everyone is using covid-19 for their lack of customer service and satisfaction bull. I always never believed in online shopping I rather pay the local man because it is in my hands right there and then.

Literally got pictures I could've printed off on paper. NOT canvas. SCAM! STAY AWAY!

I loved the art work and wanted to get one for my daughter's upcoming birthday as a present, and one each for my twin granddaughters, and a couple for myself so I threw caution away and didn't check for reviews. The night I placed the order I felt uneasy when I didn't receive a tracking tracking number and saw how fast my bank account had been debited. A couple days later still no tracking number. When I accepted this was a bad choice was when I received an email offering free delivery on a new order.
What! Where is my current order. I called my bank, they gave me great suggestions, and they will retrieve the funds.
But buyers if a delivery date isn't given before purchase don't purchase. Ok you did, so if a tracking number isn't given after purchase attempt to cancel. If that is impossible contact your bank asap. Waiting 3 to 4 weeks is ok if you agree to that... other wise it is Not acceptable.
I am off to find another gift for my daughter... in an actual store.
Be safe Be wise, and don't throw caution away for love.

Buyer beware... I accidently paid the the same artwork twice, tried to cancel and contact, Nothing. Then when arrived from USA to Australia poorly packed, no bubble wrap, no fragile sign. 1 set was badly damaged, 3 frames were badly broken, the largest of the pieces had glue overspill, which came out on the front of the picture, awful quality. Sent 3 emails, no reply, having $500 on these artworks, nothing short of daylight robbery. The cheap vinyl has pucked on 1 set making it useless and impossible to hang. Never, ever again will I buy from these unscrupulous people.

Bought online in good faith, no correspondence! No tracking, no answering emails!
3 weeks and nothing! Other than a text message saying 30%off your next. (Rip off) purchase

I did not want to give them any stars they suck. I ordered over 2 months ago and I received paintings rolled up. Nothing says they don't come in the frame. Very unsatisfied

Back in April 2020 I ordered a 5-piece Star Wars canvas bundle that I was so excited about. Obviously I didn't get it if I'm here because it's DECEMBER 2020. Never got an email, call, or even a voicemail back and DEFINITELY did not get my money back. Extremely disappointed and I will never buy from here again. It would just make me really paranoid to give them my money again if I don't know that I'll ever see what I bought.

Original frames never delivered my picture. When you try to call them they will not answer and everything goes to voicemail. This business will not return your calls. I called and emailed several times. It has been 2 months and I am still not heard from them. Terrible!

I order me a painting back in the first week of March, I never got my package and was never able to get a response till i filled a claim through paypal. Even then i still never got anything till almost four months later. They ended up sending me the picture but all it was the canvas. It was not ready to hang as promised nor was ready in anyway shape or form. I sent it back, I wrote this company over ten times and tried to call them about this with no response. I would never go here again no matter what the price is

DO NOT order anything from this company. You will get nothing! I made a purchase for $79.98 and they have not sent me anything. No update on shipping or anything. I've tried contacting them several times and they won't even respond to you. The phone number they provide goes straight to voicemail. Scam alert!

So me and my husband had just moved and had seen this site, well we ordered our canvas in late March and it stated it would take 3-10 business days. HUGE JOKE! We received our package today 7/23/20 and it comes as the picture not on any frame like it shows in the pictures. We are very disappointed, but don't want to try and return it as it may take forever to get refund. But we will NEVER order from them again.

I ordered 2 pictures in April for around 300.00. I have not received them only get emails once a month telling me they are packed and ready to be shipped. Trying to reach someone on the phone is a joke. You can only get a recording to leave a voicemail, no one will Call you back. I have asked for refund by email. No one responds. There website should be shut down.

This state is a complete scam. I placed an order $160 they took the money immediately out of my account for months later they will not respond to emails they will not respond to phone calls or refund my money. They finally sent me a shipping number and after 3 weeks I went to FedEx and FedEx said all they did was create the label they never took a package to FedEx. This site is 100% a scam

I ordered the frame said it was shipped took three more weeks to ship now I looked at the refund information and it says they only give a refund of 30 days well I just got it today and it's already past 30 days there's no frame doesn't look anything like the picture I would like a refund you can't talk to anybody you have to send him an email if they don't answer your email horrible horrible service. My picture says it comes on a canvas framed it's not it was rolled up in a plastic bag.my husband opened it and said did you order drawer liner.!