Ownkoti

We ordered a sofa cushion. They sent the wrong size. After a month of debate, they sent me the right size in the wrong color. After another month of debate, they finally sent the right size. The sofa covers are smaller than advertised: all three of them. It stained my couch. I took a detailed video. Our beautiful cream couch is now a blue hue.

PJ bottoms were way too small as though a child size was attached to an adult size pajama top. Although the pajama top was a little on the small side too, but not so extremely small. The pattern is nice but it doesn't do any good if you can't wear them. Also, there's no laundry care information in English. It's all in Chinese, so we can't access the information. So disappointed since the fabric looks to be very nice in the ads and in-person.

Wear it as a kind of house dress all morning. Lovely soft fabric. Have just ordered two more of your nightgowns. Love them. Thanks

I'm very pleased with the color! It looks just like the picture, and is even more vibrant in a room with warm lighting.

After about a month the quilt arrived next door today. My neighbor brought it over and while it feels great it is so small that it barely goes from side to side of the standard size bed-no overhang. The color is more orange than yellow. Not like the photos online. Returns are so cumbersome I'll keep it but would not recommend ordering from this company.

I bought a queen size, it's so pretty I bought a full size for the guest bedroom. They are gorgeous and super comfy.

I absolutely love this robe. It is so beautiful and very warm. This robe was made for moments of sipping your coffee and taking a deep breath on the patio when the snow is falling. Highly recommended.

I received a pajama set as a gift. I tried to exchange it but they only offered 15% off my next purchase. The responses I got were obviously automated and rude. They said I'd have to send my product back to China. No directions or address. Just China 🤦🏻‍. The set should have fit me but seemed to be sized for a child or something. They are unhelpful and rude towards something that should've been an easy fix.

The blankets are beautiful in my opinion. Great as a couch throw or a summer top layer, and the reversible pattern is nice for some aesthetic diversity. They are from China, but that doesn't necessarily equate to a bad product like some seem to expect. I actually found the website from an Etsy shop reselling them for way more and I tried researching for the original.

When something doesn't fit ( I always wear XL, my oh s were too small ( Asian sizes are smaller) then they harass you about keeping it & no where in your return policy does it say orders have to be shipped back to China at huge mailing fees! Scam

Very happy with my blanket. Also happy with the company. Contacted them twice with questions. Very prompt & nice in responding.

. Same problem as others have mentioned. Wrong sizing. Shrunk after washing, as per their instructions. Lead you to believe an easy return - was mailed from NY, and can be mailed back, wouldn't you think) Then advise you must ship to China (way prohibitive). Then, after anaother volley of complaints, offer an insulting 7% refund on a $90 order + 15% off the next purchase. Can you say "INSULTING"? While their products photograph beautifully, trust me, their products are inferior - they are scammers.

2 months old and stitching is coming out of it.should have known as soon as it said "from china". I should have canceled! Do not buy!

These pajamas would be nice if they fit. I typically wear a small and ordered accordingly. When the pajamas arrived, they fit like a Junior XXS, as in clothes for children. When I asked to return them, they said it wasn't feasible and that it was my fault for ordering the wrong size. It's a bummer because the fabric seems to be good quality. If you do bite the bullet despite this review and you're a U.S. small order an XXL, otherwise, don't bother. You won't be able to get them on one leg and you'll be told you're incompetent when you ask to return them.

Negative review. Very unusual the pillowcases do not come with the quilt. Will not purchase again.

My daughter loves these PJs. They are generously sized, and very soft. She is very happy with her birthday gift.

It's a racket! Well designed website with pretty pictures. The products are not what was advertised. Do not buy from this company.

I ordered two and they are amazing, I mean they are absolutely beautiful. Nice and soft..

The item arrived as described (i.e., a giant rectangle). If you are like me at all, you've done your best to measure your couch, including all the grooves and slopes. You then estimate and approximate the size that seems most appropriate and you may even go a size up. Unfortunately, I did all of this, and of course, ordered the wrong size. I was excited to give this company a chance; however, their return/exchange policy is awful. I suppose I should've known better, which is why I'm posting this to warn others. I was over confident in my measuring abilities and ordered the incorrect size. The cost to return the item is freight to China, which is VERY expensive. This cost is the responsibility of the customer (read the policy). They do not view ordering the incorrect size as their problem. They said that they list a sizing chart; however, at the time of this review, I only see lists of rectangular measurements to select from and guide me. It's your decision; however, I do say consumer beware.

We love both bed covers quilts... great colour. The material is soft and feels nature. Much nicer than I expected

Now I have a dressing gown as well. They are very well made and the material feels good on the skin.

I agree with everyone else who wrote the comments below. I received a medium pyjamas but it was actually size S. When I tried to contact them for return i was offered insulting 5$ credit on a 100$cad item, and they suggested I keep the product as it is "expensive" to ship back to China. Then when I refused and told them shipping was only 25$, they offered 8$ credit. After refusing this they offered 10$ credit. I refused and reminded them that the cost of this item was 100$.

Same as lot of people here I thought I was buying from CA or US but it was actually a very well branded and designed website and unfortunately not transparent about their production location or return policy.

I am not sure exactly who is handling the return and if they have any idea of the cost at which these products are sold at.
I received a very convoluted address in China (personal address) to which to send the item, but I am not even sure I will ever get the refund.

I do not recommend purchasing this product.

Has anyone successfully returned items and got a refund?

Save your money!
My 'reversible' king-size blanket doesn't even adequately cover my Queen size mattress, no matter which way I turn it.

I am so disappointed!
Also I had to hand sew at least 15" of mis-sewn seams along two sides. The more I sewed, the more un-sewn areas I found. I had to drag out my portable sewing machine and zig-zag stitch every side! Very shoddy workmanship. It also took 16+ days for shipping. It also does NOT look like the one they show on the website.
It will probably end up being a floor blanket for the dog.