Pampered Chef

I've had a pampered chef hand food chopper for over 40 years and it's just like new. (I don't think they still sell it). I just received a garlic press and a citric press and they are both great. My other garlic presses didn't work at all. I've never had a citrus press but this one works much better than the old lemon juicers that I had.

I purchased a fish spatula 2 years ago. It literally snapped off at the handle after 2 years of mild usage. The spatula is paper thin! Very poor design. When I emailed about warranty and replacement, they basically brushed me under the rug. They said that sparila only had a 1 year warranty and oh, by the way, was no longer in production. My guess as they why is because it was a poor diagnosis and broke a good share of the time. I'm done with this over priced company. I can get better items for less money and better warranty at Target!

When I first started buying Pampered Chef, the consultant was up front that COVID had an impact on the company. Shipping was 6 to 8 weeks and the best things were out of stock. 9 months later, things have improved! I usually get my orders within a week or 2 and the Stoneware is back in stock!

What an arrogant company they are! I ordered an Airfryer for 299,- but it had to be delivered in the Netherlands so I payed the order. There was no reaction on the order so I send an email that I lived in holland and if it was ok to deliver it in Holland but got no reaction at all. A couple of days later the money was refunded without wanty reaction, so arrogant, unbelievable!

Well we used our executive series pots and pans for over 10 years. They had a lifetime warranty and they just honored that warranty.
They replaced every pot and lid that was worn out. Mind you 4 of the set were fine, but the other six were replaced without question. Thank you so much for your tremendous service.

I placed an order on 9/16/21. According to their website on 9/23/21, they were shipping orders placed on 9/17/21. When I inquired as to why my order had not shipped, I was provided with a generic response. When I followed up, a different customer service rep said it was in the queue and would be processed soon. No one would answer why orders placed after mine were moving ahead in the queue. Then a different Customer Service rep(Gigi) said they were processing orders placed on 9/18/21. No one will answer my question.

I purchased and used the bar stone After about three to four uses it broke apart in four places. I contacted the seller but she said she'd get with her boss. I have bought stones as gifts as well as my personal use. They're making a product not worth the money. Never again.

I purchased a cookie press a few years ago and it never worked properly. I tried it several times throughout the years I owned it following the Pampered Chef Recipe. The dough will not release from the press. This year I decided to email Pamered Chef for help with the press, and I was told to "TOSS IT". I could purchase cookie cutters on their "sale" site. Thanks, but no! Never again!

I have been using Pampered Chef products for over 20 years. My favorite products are the stoneware and the Rokcrock product line. I have never had an issue with any of my more vintage products. While I have seen a lot of negative reviews about the 3 year warranty, I ask you this, when was the last time you got a 3 year warranty on you Walmart knockoff baking stone or cookware?

Don't waste you money. It worked when I first received it and 2 weeks in wouldn't open any cans. JUNK. I got a new one to replace it and the same issue happened.

I have to say, I am very disappointed with your seller, Susan Key, (all details have been sent to you via email)

I am a small business owner on Etsy, so I understand the importance of running a small business. I also understand the importance of being honest. I am also an independent sales consultant for my own ventures and I know my company sure wouldn't allow the behavior that Pampered Chef is allowing from Susan Key.

Susan made a purchase from my Etsy shop for a digital file. However, if you check in my video and attached screenshots, she downloaded the file, then proceeded to very rude because I am assuming she changed her mind. Because I wouldn't do a service for her that I do not offer, she then decided to write FALSE feedback then proceeded to talk quite rudely letting me know she was leaving bad feedback for not giving her what she wanted (in a sense, you can read the message for yourself to see) I have sent them to your customer service and am happy to provide them to anyone interested.

While my business transaction may not interest you, she is clearly using your name in her disgusting responses and actions, thus making your brand look quite bad. I know my consulting company would frown upon this behavior and the fact the Pampered Chef allows someone who is dishonest to use their name and act this way with such poor and dishonest business ethics is such a shame. You are a brand I did admire, but the behavior of your own consultant as I have shown is truly disgusting and disappointing.

My stone cracked in the oven. Pampered Chef only stands by this product for 3 years. If they don't trust their product enough to stand by it why should I trust their product enough to buy another one!

Received a papered chef grill/griddle as a gift, loved it, used it every week for morning breakfast, lunch and dinner when possible. Even used the gill plates for sandwiches, (not a fan) couldn't be happier. Then she started to error out on me, first only until it warmed up, then I had to hold down the plate, until nothing helped to remove the error. Well that was that, so I contacted the company and they said, "Can't help you, buy another one on our website. In My opinion Not worth the money, not worth the aggravation, not worth my time to purchase another.

My consultant doesn't know how to answer my questions and can't help me with most questions I ask her
So beware of the scams on FB
Pampered chef party are not all legit
If you order something you are supposed to get a gift you have to have a
Certain sale amount first

Bought the flex prep set 18 mos ago, had to replace batteries and handle twice, broken again...but company wont replace it since it is more than 12 mos... Crummy customer service. Don't buy their electric devices!

My wife purchased the griddle and it only lasted about 8 months before it needed to be replaced. After it was warranted and replaced it broke again 7 months later and was now out of the warranty. Somehow even though it was replaced it apparently didn't start over the warranty. I wouldn't recommend their products to somebody on hospice with 6 months to live because chances are it wouldn't last.

After purchasing many Pampered Chef products, I have determined that the quality of the products is not good and the items are overpriced. All of the spatulas I purchased ended up with cracks in the rubber parts. With the food chopper, the clear plastic attachment is not durable enough to withstand long-term use. The plastic eventually breaks where it is secured onto the main chopping part. This has happened with two of them. With the original cake icing piece I purchased, the clear part did not screw on enough for it to stay secure. The plastic part eventually broke. When I notified the company, they said they had redesigned the piece to be more sturdy but would not replace mine since it was past my warranty period even though they admitted the original design was flawed! With the stone baking dish I purchased, it cracked and they replaced it only to have the second one crack. After the second time, they said they would not replace it again! They did not back their product the way I was led to believe they would. I have only included images for items I still have. Other items have been disposed of.

I have a few thousand dollars in this product that I had purchased over the years, I have host multiple parties and purchase from multiple consultants. Two days ago I order a can opener($25) online through a consultant friend and the page have multiple errors where I have to start the order three different times before it went through.
Yesterday I notice that I got charged $52 I contact the website and the Consultant that try to help me and I also call the *******2433 and a very nice guy who answer me after I explained, he put me on hold and when he come back he told me he tried to get an exception because some were somehow I was charged an expedite shipping and yes the product is arriving tomorrow but I have no rush for it, It all.
But they say no, is nothing they can do for me.
This is poor customer service is really not fair that I have been such a good client for so many years and they could not do anything for me when their own website was having problems that result in this mistake that I have to pay for. I will never by there product again I will try Princes House going forward

PAMPERED CHEF IS truly a pyramid scheme even though the owner states not. Its a multilevel marketing firm, same thing whereby the top profits the most. It is the lazy mans way of making money thru marketing. Their products are pure garbage.

Been using their cookware for more than 20 years. Stoneware for baking and cooking is great. The new product line for March is rolling out soon can't wait.

I have ordered from PC for many years BUT, I will never order a thing EVER again! Still waiting on October 1,2020 for an order placed on May 30,2020! NO communication from PC except a form letter thanking me for contacting them. It is a disgrace that they continue to take the customers money but, don't have the product to fulfill the orders! The BBB needs to get involved in this!

I bought an instant and the Salt and pepper grinders, and neither one lasted a year.
Cheap products for high prices.

Bought a piece a few years back, used it about 5 times. The stoneware cracked. The lifetime warrenty is really only 3 years. So no replacement no warrenty. Do yourself a favor, save money and buy reputable stoneware! Where they honor and back the warranty!