Pandora

Terrible customer service, shifting me from one person to another, not doing what they said to fix problem. They gave me a time line and when it was at the end, they no longer had a replacement for a jewel I already bought, and I was out of luck. They did offer a 15% discount on my next purchase, which will never, ever happen. Would not buy from them again and you should not either. JP, Hartfield, Va

Order shipment came in with the personalized gift bags, however the jewelry was missing. Called told them about the mess-up they reordered just the jewelry and refused to express ship? So now since it was a Christmas present it would now come in late and after Christmas. After all said and done come to find out half the jewelry they now don't have because sold out between their first mistake and now. Called and all they offer is a 10% discount off my next order! Company has poor business practices.

I bought a bracelet in May. I had to stop wearing it because it started to turn a dark color. I took it back to the store and all they would do is clean it. It doesn't even come close to a 3 month old sterling bracelet. I have cheap bracelets that look newer after over months of wear. Very disappointed in the product.

I bought a ring online that didn't fit me, tried to return and even not wearing and having the receipt pandora didn't let me change. Very very disappointed with pandora. Won't ever buy at pandora again.

The game looks really good in the jungle but feels very average in every other way.
It seems a little sparse as far as interactivity goes and doesn't really give me a "cutting edge" feel.
The bad came when assigning keys. In every shooter I play including all the other Far Cry games, I use my RMbutton to move and LMbutton to shoot. Being right handed it frees up my left hand for assigned button manipulation and just works. I've been doing it that way for years. Unfortunately for me the game will not allow me to bind my mouse button as a movement key?. I can't think of a reason why they might do that but for me, it's kind of a game changer (hah). That simple thing changed it from being (maybe) fun to annoying.
I'm trying to play it using my keyboard hand to move forward but it's so frustrating. When I get in fights I keep mashing my mouse button wondering why I'm not moving! Lol
I'm going to keep playing it for a bit because I paid $70 freaking dollars for it but as far as a recommendation - I would save your money or play Far Cry. It'll be a lot less frustrating and a lot cheaper!

Pandora has the worst customer service and their policy is terrible. If you have a gift receipt, they don't allow you to return, only exchange! Also if you buy with cash payment, you don't get cash back rather in cheque which takes a month!

Finally ordered a snake-chain "Moments" bracelet and a couple of charms that I had wanted for quite some time. Waited a long time for delivery and was really excited to open the package. What a disappointment! The clasp on the bracelet was nearly impossible to open, the chain itself was stiff and didn't want to bend around my wrist, and--the worst part--the charms wouldn't fit on the bracelet. What? Returned all items and will never buy anything from Pandora again. I don't understand their popularity if this is the typical quality.

This company has the worst customer service and their policies are not customer centric they use bait and switch tactics by offering promo codes and discounts but when you get your final bill or receipt the promo code or discounts have been removed and you have been charged more than you agreed to

No gift for my wife for mothers day. Appalling company! Promised a guaranteed in time for mothers day delivery.

It's incredible, for overpriced junk, they have the worst staff of any retail store I have ever been in, ANY. Never again. Get over yourselves, you are a notch above Claires..

My son bought me a pandora charm bracelet with 6 charms. The clasp wouldn't stay shut so after loosing it on several occasions but luckily found it he purchased me a safety chain. It worked for awhile but it still came loose and I lost it and yet to be found. I'll never purchase another one. I'm so devastated bc it was so sentimental. And heartbreaking to loose. Apparently you have issues with the clasp not staying shut by the reviews and complaints I've seen.

I went to Pandora to buy my daughter a bracelet to have it in grade on it. Well, we noticed with the gold plated that it was scratching off so I took the bracelet back to Pandora, where they told me they wasn't responsible for that and that I would just have to eat it, and buy another charm, there is no way I would ever do business with Pandora again because they don't stand by the product. The only thing they're good for is selling it and giving you a free jewelry clean but they do not stand by their product. At least that's what I learned in Brandon town center in Brandon Florida, I spoke with the manager and she was just like Eat it I'm when I told her I was going to Google review she said so what

Juan, that works at the Pandora at the millennium mall needs to work on his manners was rude when asked for a paper receipt was very upset when I left did not like his attitude.

I purchased a bracelet and necklace online mid to end of September with no intentions of a return. As a long time customer, I expected to be happy with my purchase! Unfortunately, it's nearly a month later and my necklace is tarnished quite like the relationship that I have as a consumer with Pandora. The heart on the bracelet is not reliable. I called my local store and I spoke to Tia. She informed me that there was little to nothing that she could do for me in reference to a return however, she did offer to soak it in Dawn dishwashing Liquid and promise to give it a nice scrub after which shining it to perfection. Needless to say, Pandora and I will share no more memories ever! Nor do I recommend anybody to purchase anything not unless you want your neck to fall off! You've been warned

I Was At The Pandora Store In Lexington KY. Was Going To Purchase A Gold Ring For $115.00 Dollars Until I Found Out It Was Gold Plated! So I went With Sterling Sliver Instead! I Think It's Crazy To Sell Those Type Of Rings For That Price On Up Because It's Very Misleading Cause It Looks Like Real Gold But It's Not! Need To Drop The Prices On Those Fake Rings!

I purchased a ring as a birthday gift for my niece. I was out of the country for several months & when I returned my niece thought the ring design was too big for her finger. Neither she or I realized that the return policy was a strict 30 days.
I went to the store where I purchased the ring complete with the original receipt and gift box. I offered to buy another ring & use the returned gift as an exchange, to a flat NO.
This is unacceptable customer service in my book.
I will never purchase anything from Pandora in the future & will make sure my family & friends don't either.
The ring is in perfect condition.

I bought a beautiful ring in Pandora store in Katy, Texas. I used for 25 days, and not every day, and one of the stones has fallen!
When I bought it, I was in the US on vacation and the manager told me clearly "if something happens with the ring, you can change in any Pandora in the world if is in the warranty".
Ok, so 25 days the problem happened and one of the stone fell! I was in my country where I went to many different Pandora shops and all of them told me the same: "I'm sorry, we cannot change it as you didn't buy it in this shop".

Not happy with it, I brought to a professional jewellery where I would pay to replace the stone. He saw the ring and told me: "this came with a defect that I cannot fix it! You need to contact Pandora".

Tired about it but still positive that I would have a solution, I'm in contact with Pandora US since September 05th 2023, and they didn't give any solution for it!
Every time they ask me to contact a different person or area from Customer support.

Then, they asked me to contact Pandora from my country. I did, and they don't change it because the jellewery's rules here are different than the US and I bought in the US.

Then, they said they cannot delivery a new ring for me. A gift card wouldn't work either as it is just valid for the US and I don't live there!

In other words, this company is TERRIBLE!

I have a really expensive ring in the warranty, without a stone, that I cannot use it and they cannot do anything?

Is a joke! I rate Pandora and I would never buy anything there never in my life!

They don't deserve any praise. I'm shocked at their service and excessive prices. Good for nothing…. Their business should close down! Unprofessional and cheaters!

I love pandora jewelry, but don't tell me that a chain is real sterling silver when it is not. I purchased a sterling silver Pandora Me Link chain and it turned black within four months of purchase. No I did not sleep or shower in it and please don't tell me it that it tarnishes because of the perfume or lotion that you wear. I have many real sterling silver chains that I showered and wore with perfume and lotions for many years and it is silver not black. I am so disappointed.

Ordered on Black Friday, received confirmation but nothing else for 10 days, called my order was cancelled due to no stock, why let people order things when There's no stock, oh to take their money and keep it for as long as possible! Spoke to 9 different agents all no help whatsoever, been buying Pandora and spent £££'s each year not anymore, they've lost my trust and my money will shop elsewhere from now on!

I bought 4 brackets and several charms. The brackets have tarnished and the charms rusted. When going to see if they can correct them I was told they all do this and when the charms stop sliding and get Stuck they can brake the bracelet to get it off but I would still need to purchase another if I wanted it. The quality of their product is terrible and the company doesn't back their product at all. I will now buy from James Avery at lease I know it's real and they have excellent customer service

I have purchased several of the dangle charms, that have fallen off and you are left with a broken piece that hangs off your bracelet and the charm is gone forever, Good Buy $40 plus dollars, PER CHARM.
I would say they are not made well, and are of poor quality.
Ive already contacted Pandora and they are of no help.

Crap packaging. Oh dear. Won't be going back. Dreadful
Bought absolutely loads of P over the years. Not anymore. Cheap mast gift box and bag Need to sort it guys …and quickly