• Paperial

Paperial

Overview

Paperial has a rating of 3.5 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. Paperial ranks 68th among Customer Service sites.

  • Service
    4
  • Value
    4
  • Shipping
    2
  • Returns
    3
  • Quality
    4

Proactively asks for customer feedback

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1

Instant Feedback

482 reviews

How would you rate Paperial?
Top Positive Review

“I was able to get the much-needed help I need for my...”

Stacey K.
4/2/23

I was able to get the much-needed help I need for my paper. I now have peace of mind knowing that someone else with enough skill is going to be taking care of my paper for me. The process was quick and easy and straight to the point.

Top Critical Review

“Not all writers have adequate knowledge about the tasks...”

Abiola Q.
3/6/23

Not all writers have adequate knowledge about the tasks they take on. Sometimes, the support team refers incompetent writers to unsuspecting clients. Paperial doesn't do enough to protect her clients, in my opinion. Having said this, I must add that some great writers know their onions. They sincerely turn down requests outside their area of competency, which I believe is professional, and should be encouraged.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user nermeen.hilal
1 review
0 helpful votes
October 7th, 2023

Fast delivery. Good customer support. And I like that I can chat with the writers and editors on the spot before choosing one for my order.

Service
Value
Shipping
Returns
Quality
Thumbnail of user debbya38
1 review
0 helpful votes
March 5th, 2023
Verified purchase

Great service. I have been using this since i have been starting my college years. The experts take their time to answer your assignments

Reason I chose this business:

Been using it

Service
Value
Quality
Thumbnail of user nailaj1
1 review
0 helpful votes
June 28th, 2021

They really helped me with my college assignment. English is not my first language so having them help to write my paper.

Service
Value
Returns
Quality
Thumbnail of user hayleyt10
Hayley T. – Paperial Rep

Hello Naila, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
In case you have other feedback for us, please don’t hesitate to contact us at any time: https://paperial.com/contactus
Have a wonderful day!
Sincerely,
Hayley, Paperial Team
support@paperial.com
+1 (855) 289 9281

Thumbnail of user joeh1141
1 review
0 helpful votes
April 20th, 2021

Hi everyone!
I want write recommendation review about a Paperial service. Your attention to detail, great communication skills made my order better than I expected. It was very nice to work with professional.
Have a nice day!

Thumbnail of user hayleyt10
Hayley T. – Paperial Rep

Hello Joe, thank you for your review!
It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Paperial receives your feedback – they’ll be thrilled to hear your kind words.
If there’s anything else you need, please contact us here https://paperial.com/contactus
Have a wonderful day!
Sincerely,
Hayley, Paperial Team
support@paperial.com
+1 (855) 289 9281

Thumbnail of user jasonc232
1 review
1 helpful vote
January 24th, 2018

This marvelous service is one of the greatest I have ever encountered on the web. There you can get assistance with fantabulous research paper delivery.

Thumbnail of user hayleyt10
Hayley T. – Paperial Rep

Hello Jason, thank you for the kind words! It always makes our day to hear that people like you enjoy our service!
If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us: https://paperial.com/contactus
Have a great day!
Sincerely,
Hayley, Paperial Team
support@paperial.com
+1 (855) 289 9281

Thumbnail of user boyl2
2 reviews
1 helpful vote
April 16th, 2021

My best recommendation. Professional writers, 24/7 support team. My paper was written without rewriting.

Thumbnail of user hayleyt10
Hayley T. – Paperial Rep

Hello Boy, thank you for your review! It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.
If there’s anything else we can help you with, please let us know: https://paperial.com/contactus
Have a wonderful day!
Sincerely,
Hayley, Paperial Team
support@paperial.com
+1 (855) 289 9281

Thumbnail of user amandad794
1 review
1 helpful vote
April 16th, 2021

It's services are ideal for all students who searching for trustworthy academic writing help online.

Tip for consumers:
College students.

Thumbnail of user hayleyt10
Hayley T. – Paperial Rep

Hello Amanda! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. If you have any further needs or questions, please reach out to us: https://paperial.com/contactus
Have a wonderful day!
Sincerely,
Hayley, Paperial Team
support@paperial.com
+1 (855) 289 9281

Thumbnail of user que328
1 review
0 helpful votes
July 1st, 2023

Same as the previous comments, I got a paper with all fake content and inaccurate references, which totally unacceptable. And I checked some parts are generated by AI. The so call staff just replied automatically they are true, and no refund to me. Pls don't use them, just waste your time and you owl get nth.

Tip for consumers:
Same as the previous comments, I got a paper with all fake content and inaccurate references, which totally unacceptable. And I checked some parts are generated by AI. The so call staff just replied automatically they are true, and no refund to me. pls don’t use them, just waste your time and you owl get nth.

Products used:
Wiring service

* Paperial attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user hayleyt10
Hayley T. – Paperial Rep

Hello Kay!
My name is Hayley, and I would like to take this opportunity to thank you for taking the time to provide feedback related to your experience on our platform.
I apologize on behalf of everyone at Paperial. Please know that your situation was an exception; as you can see in other reviews, we are known for taking ownership and caring deeply about our customers.
We can’t fix the past, but we would like the opportunity to talk and investigate your feedback further. Please reach out to us directly at +1 (855) 289 9281 at your earliest convenience.
We would appreciate your reply!
Best regards,
Hayley, Paperial Team
support@paperial.com
+1 (855) 289 9281

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user hayleyt10
Hayley T.

How do I know I can trust these reviews about Paperial?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.5
8 reviews
Have a question about Paperial?