• Park Towne Place Premier Apt Homes

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Overview

Park Towne Place Premier Apt Homes has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Park Towne Place Premier Apt Homes ranks 135th among Apartment Rental sites.

How would you rate Park Towne Place Premier Apt Homes?
Top Critical Review

“They Nickel and Dime the Residents”

Sherri K.
5/6/19

I moved in 2016, and back then gave Park Towne Premier 5 stars. It was a very well managed building with luxury amenities and pool. It is now 2019 and things have changed for much worse. The old management has left, replaced by rude, terse, aloof concierges and staff who know nothing about customer service. Last week I was kicked out of the elevator by a new employee (concierge) who was reserving an elevator for the movers. The movers let me into the elevator because the other elevator in the building was broken, but she screamed, and yelled and was not allowing me to go up to my unit with the movers. Apparently she was in charge of disciplining the residents, and I had violated her rules by using the elevator. Had you seen this building 3 years ago, the entire staff was courteous and treated residents with much respect, like a true luxury building. Now the staff will do Nothing. They simply turn their faces and say Not My Job. The second problem is the pool. They now sell pool cabanas to non-residents for $2000. Now the residents can no longer enjoy the property which they pay for, because outsiders get VIP access to the cabanas. Oh, and the noise levels (it is a dog friendly building) and the poop in the hallways are also "none of their business". Don't rent here.

Reviews (1)

Rating

Timeframe

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Thumbnail of user sherrik29
4 reviews
6 helpful votes
May 6th, 2019

I moved in 2016, and back then gave Park Towne Premier 5 stars. It was a very well managed building with luxury amenities and pool. It is now 2019 and things have changed for much worse. The old management has left, replaced by rude, terse, aloof concierges and staff who know nothing about customer service. Last week I was kicked out of the elevator by a new employee (concierge) who was reserving an elevator for the movers. The movers let me into the elevator because the other elevator in the building was broken, but she screamed, and yelled and was not allowing me to go up to my unit with the movers. Apparently she was in charge of disciplining the residents, and I had violated her rules by using the elevator. Had you seen this building 3 years ago, the entire staff was courteous and treated residents with much respect, like a true luxury building. Now the staff will do Nothing. They simply turn their faces and say Not My Job. The second problem is the pool. They now sell pool cabanas to non-residents for $2000. Now the residents can no longer enjoy the property which they pay for, because outsiders get VIP access to the cabanas. Oh, and the noise levels (it is a dog friendly building) and the poop in the hallways are also "none of their business". Don't rent here.

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