PartsVu has a rating of 4.32 stars from 2,248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartsVu most frequently mention customer service, fast delivery, and timely manner. PartsVu ranks 11th among Auto Accessories sites.
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My experience was strange. I placed the order and shortly got an email saying the item was backordered about 6 week. Then, less than an hour later I got another message saying that it shipped! Its since come in the mail and is in great shape. Obviously a quick mix up but otherwise PartsVu was great.
I ordered a Yamaha tach 8 days ago, it's been over a week and I didn't receive a tracking number so I called today, sounds like the Yamaha tach that I ordered was out of stock so they had to order one from Yamaha, even when I bought it said they had in stock Now they don't know when they will receive the tach and I have to add 5 to 7 days for them to ship it to me Terrible business! Never buying again from here
Had what I needed and shipped fast. Will is again for all my boats needs. Thank you
Good reviews and had what I needed
Great first time experience. New OEM display cover, well packaged and received in perfect condition. Great communication throughout the entire process. Highly recommend if they offer the goods you need.
Was able to find the part I was looking for quickly, and check out was simple and fast.
I ordered some Mercury keys. They got them to me early even though they had about a month lead time!
Thanks,
Very good prices, great customer service. Great selection of items.
Better prices.
First time using PartsVu. I'm happy with my purchase. The price was reasonable and the ability to search for the parts I needed was easy. They didn't have all of the parts I needed but nobody did. They were 1 of 3 sites I used to get all of the parts that I needed.
Much better experience on previous orders. Very difficult to reach anyone by phone, website or email. Still no reply after 24 hours.
I have a Bass Pro 1 mile from my house. I hope future orders with PartsVu go better than this one.
Easy, fast and accurate. All parts were neatly boxed and properly labeled.
Very pleased with the service. Had to place a special order that I needed in a rush. Was taken care of and received way before the deadline
I had a good experience with Partsvu. They had what I needed and it arrived in a timely manner without any problems. Thank you
Product as described. Fast delivery as always. Thanks
PartsVu had all the original parts for my Yamaha outboard. Easy look-up diagrams and good descriptions. They shipped quickly at a fair price. My rating is 5 star.
Always a great experience, great customer service. The service kits a great One stop shop
They have everything I need
Very easy to order and fast to receive! Thank you!
Looks and fits great. Thank you for providing this option for my Yamaha 90 HP engine cover.
Easy to find what I needed. Easy to order. Quick Delivery.
Had part I needed for Boat Pump.
I ordered a Yamaha tach 8 days ago, it's been over a week and I didn't receive a tracking number so I called today, sounds like the Yamaha tach that I ordered was out of stock so they had to order one from Yamaha, even when I bought it said they had in stock
Now they don't know when they will receive the tach and I have to add 5 to 7 days for them to ship it to me
Terrible business!
Never buying again from here
Products used:
Yamaha tach
Part numbers were clearly listed which helped me choose the correct part. They arrived on time and with instructions. Very smooth process.
Order arrived on time. Never have had any issues with PartsVu. Shipping price was reasonable. I would like to see PartsVu website show inventory levels of their parts. This can avoid ordering out of stock items and having to check (by phone or email) to see if any of your parts are going to be delayed. Showing "In Stock" quantities (ships within 24 hours), ships in 2-4 days (obtained from an outside warehouse), and "factory backorder-expected delivery in xx days" can be very helpful.
Previous good experiences.
Good pricing good selection of parts, delivery was fine.
Thanks!
Great help I do not understand why the lack of this seal was so much of a problem
Was able to find the Yamaha OEM parts and service for my outboard quickly. Shipping was quick & delivered on time. Would recommend using PartsVu.
Very easy to order and good selection of parts. Fast shipping and good prices
Took 10 days to get from Buford to Townville, only 80 miles. Missed my opportunity to install.
Haven't opened the box yet to se if everything ordered was in it
was cking on delvy & response came a day later than the tracking e,ail
Apppeared to have what I wanted
Arrived on time but the package had been previously opened. I used it anyway and had no problems.
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking fees, and customer-centric mentality.
Hello Greg,
Thank you for your purchase and for your review. Your feedback is important to us. We sincerely apologize for the inconvenience and delay with your order. While it was not our intention, due to peak boating season and staffing issues at that time we regrettably did not get your order out in the normal timeframe. We understand that when it comes to boating, even a day delay is keeping you out of the water. Regarding the location, we are not in Buford nor do we ship from there. We are located in Naples Florida. We apologize for the confusion.
If you have any questions or concerns please email us at partsvu@partsvu.com, or call us at 888-625-5460.
Kind regards,
Jessica