PartyCity

I wanted to buy item #851-2779 Plastic Rat. Website for Gloucester store shows 5 on hand. They have zero on hand. I drove 1/2 hour there and 1/2 hour back. Disappointing.

Website shows Orleans store shows 10 on hand. They have zero on hand.

I spoke to sales associate and he indicated that this is a halloween item and has been packed up until next Halloween. OK, but inventory still shows on website. This is poor.

I bought 2 blue star balloons at the Oceanside location. It began to deflate by the time I got to my location less than 10 minutes away. They offered to give my money back but the location is a distance from my home. Very disappointed.

Purchased a large foil "20" and 12 birthday balloons. All deflated less than 24 hours after picking up. And spending. 100$. Thanks for ruining a great birthday.
The invoice below shows price for balloons apparently you pay extra for air now. Because I didn't before. Buy balloon air comes in it. And my husband paid another 38$ at Canadian Tire check out when the girl who called me said he could pay at Party City. It was a total mess. And waste of money and time. When the economy is the way it is, put some substance behind your product. This was a total waste of money I could have just gave my daughter 100$ instead of balloons. Next Time.

The employees at the store on Mt Zion are very rude and unprofessional I will never shop there again

This is the worst store ever for one reason because the employees are liars saying they don't have balloons when they actually have them online in store

I'm very disappointed in the birthday helium filled balloons that were deflated the very next morning. They dod not even last 12 hours.

CEO Brad Weston just Resigned and gave himself a $800,000 bonus. Nice! Also makes between $2 and $3 Million a year! Nice! Bankruptcy judge Joned (Who was bought and paid for) Said this to the shareholders. "The math is the math. The company cannot continue if it pays its shareholders"...Then he resigned for Corruption and banging the court clerk. Nice! Thanks Guys! What a great Company. Im so glad i invested $68,000 with you and got back $0.00. Not a penny.

First off I would like to say THANK GOD FOR BO! This Youngman listened to my needs and got me taken care of rite away. Federal way Party store Great Job Bo!

It was my son's 16th Birthday. So I asked for Number 1 and Number 6 balloons with helium. We were still in the store when the Number 1 burst. They gave me new one without charging extra. I went to the restaurant to decorate, the Number 6 burst. I immediately went to the store, but they were closed. Then I went to Dollar store. There I found it cheaper with better quality. Next day I went to PartyCity Store explaining what happened. The manager said that they are not responsible for anything happened out of the store. I totally understand. But I also understood that their quality is very very cheap.

I went to party city to get balloons for my moms birthday. Empolyee working there was very unhelpful. He was rude and charged me for things I didn't buy. Manager got me a refund but I will never be returning here.

Party city charged me $1.50 for each balloons. But half of them sinks, don't even float. I could just inflate them by myself. It is a scam. Don't go to party city.

Tifny manager at the store has so much attitude. One of the customers service girl charge us with the wrong ballon and inflate and after telling her she is giving us wrong ballon she said she can't do any it's inflated now. Worst service I ever experience,each employee has attitude problem and I can say it's racism. Purely racism. Tifny don't want to listen anything thinking that white skin and has all the rights. No customer service antiquates. They must join some schools to learn that.

I called to cancel order I placed online 48 hours before the scheduled delivery. They require you call to cancel an order, which seems like a scam in retrospect. I was told my oder was canceled, that I would NOT be receiving an email confirming cancelation, and that I'd receive a refund in 72 hrs. Instead, I received my order and it wasn't even delivered during the original delivery time! So yeah, don't try to cancel an online order and expect a refund. OR try demanding confirmation in writing.

Unfortunately this company is saying that I received my order when I didn't. So I contacted customer service and they showed me a picture of the items delivered but I let them know that that was not my front door where the package was. So they said due to it saying it was already delivered they could not resend or refund. I basically lost almost $60 and they are doing nothing. I find them very unprofessional and I am not a satisfied customer. I give them

I hadn't been to party city for a few years. I decided to go to the one in Ferguson Mo. To get some supplies for our family reunion. When I got ready to check out, the girl was on the phone and she told me to hold on. Then she told me to step down to another register which was strange because she was using the one that I was standing in front of. Long story short, two days later, my bank asked me was I buying pizza in Baltimore. I told them know. Whoever it was, we were using the card at the same time. My bank caught it. I think the girl gave my information to whoever she was talking with on the phone. So buyers beware. Use cash if you go inside. That's the only store that I had been in that was different because I backed tracked where I had been and it was party city. FAIR WARNING ‼

I ordered the Barbie box off the website for a birthday party for my daughter and it was supposed to arrive three days prior to her party. I received the confirmation email and everything was great. Fast-forward a week and I received another confirmation that it just sent. It was supposed to be sent well before the day it was actually sent. I spoke to a gentleman the week after from customer service, on the phone and he stated he would provide a refund. I received the Barbie box package the following week of said "refund".
I never received a refund.
I called customer service YET AGAIN, and was hung up on, and was also told there was no supervisor to speak with. I even called my bank to have the payment refunded to me because I should not have to pay for something that was approved for a refund.
In summation, I will not be shopping at party city any longer and I used to shop here (in store and online) for all my party needs, on a regular basis. The lack of sympathy from the customer service agents at party city was appalling. I have informed my friends and family of the situation, and there is quite a few people who will never return back to this company for anything moving forward. I know this means little to nothing to party city as a whole. However, I don't feel you should shop at a company you cannot trust. There are plenty other party places that offer supplies at much lower cost. I will be using them moving forward.

The lady at Party City was extremely rude and rolled her eyes at me when I asked to have an arch for my child's 7th birthday party. She did not want to do it and treated me horribly so I asked her just to fill up 12 balloons and she filled them up so much that all of them popped right when I walked out of the building. Horrible experience and will never use them again. I work for John Deere and I purchase many supplies from them but not anymore, they have lost my business.

I ordered something from this site because it showed it would be in several days before I needed it. Then tracking didn't track...didn't track...days later it finally tracks and will be THREE DAYS LATE! Now I can't even get this from somewhere else. I contact customer service and was told that the date it should is the SOONEST it would arrive. Wow! Never order from them again!

Worst job ever. I was a co-manager, but all management duties were pawned off on me. I couldn't even create a fun work environment. And fuggetaboutit if the district manager was on - site. Management didn't care about you. I was forced to drive 25 miles in a blizzard (state of emergency) to open the store because the district manager didn't want to pay the employees for the day of

After driving the forty mile round trip to return my son's costume party City refunded the total cost of the costume.

I bought a balloon set, 15 in a pack, also paid the balloon fee for them, $1.04 per balloon to be blown up, and scheduled the pickup yesterday. By the time I got to the hospital to celebrate my father's birthday, the balloons started deflating! It was only a 10 minute drive! When I looked at the balloons I could feel the helium leaking out and there was clear tape on them as if they were broken at the time of them filling the balloons the Dollar store has better quality balloons! I'm definitely NOT coming back to Party city. Unbelievable.

Party city is a huge disappointment. Went to return an item and was refused a refund. Would only give a store credit. The lead cashier was extremely rude and condescending to an employee IN FRONT OF CUSTOMERS and to me as a customer. She needs to be fired!

I love the variety of items party city carries. I sometimes find their prices to be a little expensive, but there's usually always a sale or something. I've ordered many things online and they've always arrived really quickly.