Patriot's Cave

I ordered whiskey glasses for my sister for a Christmas gift. Patriot Cave sent the wrong glasses. I have spent approximately 5 hours ( over several days) in their queue to speak with a customer service representative, sent emails and tried the online chat... nothing. I can deal with mistakes but make it right when mistakes happen. Very disappointed. I will never use or recommend anyone else to use this company. When I see posts for them on Facebook, I will comment with my negative experience and their lack of integrity.

I order 4 glasses on the 1st of December, it's still sitting in confirmation. I had reached out earlier this week and was told processing should take 5-7 days... well it's been 18. If my product does not arrive before xmas I will dispute it with my cc company PRODUCT NOT RECEIVED
It's really too bad they seem to have nice product
I would not recommend this company to my worst enemy
Happy Holidays everyone... all except the customer service at this company

If I could just twitch my nose and make these two idiots disappear, it would have been completed January 20th, and THE REAL PRESIDENT would STILL be in office. Just think of all the bull$#*! that would have never been. I hope every person guilty of participating in election fraud are hung in court square.
About the glass, I love it. I have several glasses from your company, it fits nicely in my Trump Shrine.

The perfect representation of Trump. Can't wait to use it to toast his re-election 2024! Easy quick shipping

Just in time to pack and deliver all kinds of goodies to my friends. I actually put my order in kind of late so I was glad that they got it here on time. The glasses look fantastic and everyone loved their special 2020 snowflakes for the tree. Thank you Patriot's Cave for allowing me to give super unique presents to some of my patriotic family and friends.

Great beer glass! Gave one to each of my sons and they loved it also! Great customer service and quick shipping!

We really love these glasses! We're getting a lot of comments on them - to the bad ones we say - $#*! your feelings! Just like the first set we bought!

This sounds funny to say the quality of the glass is excellent. It's almost like a fine crystal. I've taken a picture of it and have showed it to many. I get Ooohs & Aaahs and High fives. Thank you.

I placed this order in mid-November for (hopefully) Christmas delivery. The website says 3-5 processing days. After 11 days nothing had shipped. They will not answer the phone or take emails. The on-line chat feature is rude, and they simply shut it off when they no longer wish to talk to you. I was eventually advised that processing time is now 8 to 10 business days - 14 calendar days. Still nothing ships. They now say they can't guarantee when or if anything will. Stay away - this appears to be little more than an elaborate scam.

I wanted something truly unique for dad this year and he is SO into the 2A rights. I saw this one online and it was the perfect gift. It came in the coolest box too so I literally just gave it to my dad. He LOVED it and his buddies could not help it and bought more for them too. I am looking forward to the next thing Patriot's Cave has out there.

Ordered 4 whiskey glasses and two wine- So anxious for them. Waited five weeks and sent an email about my order- Did not get a response but a few days later my order was finally shipped. When they finally arrived what a disappointment. You can barely see the engraving What a rip off

I got the F Biden, F You glass and my family loved it. We all shared a good laugh over Christmas. It came in bubble wrap and everything was smooth sailing. I would highly recommend this company to everyone considering they were able to do all this during a pandemic too.

This glass is the perfect weight. The writing & picture are both perfect. It gets a lot of laughs. It sure is a conversation piece. Very pleased with this item. Most of all it is made in the USA. Great product!

Superb quality, excellent size, shipped and packaged extremely well, can't say enough about them and thoroughly love using them. Go Trump!

I ordered several items from them and was missing one item so I contacted them with the problem via email. No response so I sent a follow-up and they asked for pictures, which I sent. No response after a week. I sent another email today and will wait to see if they will answer this one. The packing list had a spot for 'inspected by' and 'fulfilled by' but neither one was signed or initialed. Items I did receive are good but missing an item I paid for is unacceptable. I do not recommend them at this point in time. I will contact Paypal to see about a partial refund for the item I did not receive.

I got this for my hubby for Fathers day. He loved it! He will add it to his collection. He's a huge 2A Supporter so this was a hit!

Glass mug is as expected, nicer even since it seems etched instead of just a decal. Only thing is the year, since they successfully stole the election but that's not the mug's fault. That's a bigger problem.

Gave it as a gift. My friend appreciated it immensely. It was no time before he was drinking from it. Great etching quality and fast shipping!

Bought a bourbon glass based on the photos on their website. What I received looked nothing like the photo - etching was very faint and hard to see. Very poor quality. Not worth dealing with the company to get a replacement or refund.

I placed an order at the beginning of December (4th) received no updates on shipping nothing saying there was a problem etc. I sent several emails- no response. I called left message no call back. I finally got a call response the live chat. Order has not even been processed (it's December 21st) I get there are issued communicate that. I will never use this company again. They lost me as a customer.

DO NOT BUY FROM THIS COMPANY! I ordered 2 whiskey glasses and 4 masks on Dec 9,2020. I did receive a package on Dec 26 however the 4 masks where nowhere near what I ordered (the whiskey glasses were OK). I ordered THIS MASK IS AS USELESS AS OUT GOVERNOR, and I got MASKING UNDER PROTEST. WTH? I have sent numerous emails and messages on social media pages and STILL have not got a single reply. HORRIBLE HORRIBLE customer service. Now I have to go through disputing the charges with my bank. Lame..

On Dec 5,2020 I places an order of 6 whisky glasses for Christmas, guaranteed delivery by Christmas. On Dec 23 they packaged them! Mailed out AFTER CHRISTMAS. This was after I canceled my order due to poor service. Never again! This happened to my friend who recommended them knowing my husband collected whiskey glasses! Ver disappointed!

This internet company is obviously new since this is the first review. I wish I could say they performed in a 5-Star manner. My order took an inordinate amount of time and was never fully filled. After several contacts and over 3-1/2 weeks of non-receipt, I filed a case with PayPal. A week after the case was filed I received a partial order with no explanation, no back-order noted. Once again I contacted them, and they apologized and said they were back-logged. Since this order was for Presidential campaign materials I fail to understand the lack of stock. Long story short PayPal refunded my money. THEN I received a notification from The Patriot's Cave asking me to prove my order was only partially fulfilled by sending them copies of the shipping documents. By this time I had all my money back from PayPal and had trashed the shipping materials. The quality of the partial order was good but I had to go out and buy other signs locally to get what I wanted.

I sincerely hope they improve their Customer Service communication going forward because this left a really bad taste in my mouth.