• Peached

Peached

Overview

Peached has a rating of 2.05 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Peached ranks 919th among Clothing Other sites.

  • Service
    14
  • Value
    13
  • Shipping
    13
  • Returns
    10
  • Quality
    12

This company does not typically respond to reviews

Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
See all photos
How would you rate Peached?
Top Positive Review

“Amazing”

Emily F.
1/28/22

My favourite brand by far. I started ordering from Peached about a year ago and now it's the only place I get my bathing suits from! I've recently started ordering from Peached Swim and I'm obsessed! The quality is amazing and I always get compliments wearing their sets! The customer service is fantastic as well. Always a quick response and always extremely helpful! Alexandra and Annie are amazing! I would highly recommend Peached to anybody!

Top Critical Review

“Does not deliver, does not respond to queries, takes your money-is it a scam?”

Andrew R.
5/3/23

There is no proper website, queries are directed to "customer service" which does not answer, I have asked for a refund, no response. Saw another review which refers to the fact they use Evri (one of the very worst delivery services IMHO) which claims delivery without any contact with the customer-but this is beginning to feel like a scam.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user andrewr1847
1 review
2 helpful votes
May 3rd, 2023

There is no proper website, queries are directed to "customer service" which does not answer, I have asked for a refund, no response. Saw another review which refers to the fact they use Evri (one of the very worst delivery services IMHO) which claims delivery without any contact with the customer-but this is beginning to feel like a scam.

Products used:
Perfume requested, never delivered (3 weeks and counting)

Service
Value
Shipping
Thumbnail of user rh739
1 review
1 helpful vote
October 5th, 2022
Verified purchase

I did not receive the parcel I ordered from Peached. They sent me an email confirming delivery which I did not receive.
I reported this to Peached last month they did nothing to help. They use Evri as their delivery company who are a terrible company. They never left a card or emailed or text me about my delivery as they did not carry it out.
Peached need to refund my money for the item. Instead they ignored my email. I can not afford to lose money during these difficult economic times.
Regards
R Hoque

Tip for consumers:
Do not shop at Peached.

Products used:
None, never received my order.

Thumbnail of user emilyf396
1 review
0 helpful votes
January 28th, 2022

My favourite brand by far. I started ordering from Peached about a year ago and now it's the only place I get my bathing suits from! I've recently started ordering from Peached Swim and I'm obsessed! The quality is amazing and I always get compliments wearing their sets! The customer service is fantastic as well. Always a quick response and always extremely helpful! Alexandra and Annie are amazing! I would highly recommend Peached to anybody!

Thumbnail of user nancyk1776
1 review
1 helpful vote
March 19th, 2023
Verified purchase

I received an email that the item was dispatched but it never arrived at my address. Evri was to deliver the item, my postcode was not trackable on their tracking link. I messaged Peached.com customer service three times. No reply to any of my messages. It is safe to say i lost all my money by trying to buy via Peached.com. I would strongly recommend AGAINST buying from Peached.com

Service
Value
Shipping
Quality
Thumbnail of user poppym16
1 review
0 helpful votes
January 28th, 2022

I like this online store. Beautiful products, good quality. Good customer service. Free delivery and returns. Quick delivery. I paid 9.95 GBP for an annual premium delivery - this is a good option if you are thinking of making more than one purchase. I made an order from UK, the product arrived in one day. Klarna payment is a great solution if you are waiting for your monthly salary.

Thumbnail of user oxik16
1 review
0 helpful votes
April 21st, 2023

As many others, I purchased from peached.com and never received my order. Sent about 10 emails, no response at all
Will contact my bank tomorrow to report the fraud.

Tip for consumers:
Fraud

Service
Value
Shipping
Returns
Quality
Thumbnail of user rochellel82
1 review
1 helpful vote
March 17th, 2023
Verified purchase

I wanted to leave a positive review specifically for their customer care agent called Poppy, she helped resolve an issue I had with my package and was quick to respond and quicker to keep me updated on the case.
5 star service and Poppy deserves credit!

Products used:
dress and hoodie set

Service
Value
Shipping
Quality
Thumbnail of user ed.sathana
1 review
0 helpful votes
May 16th, 2023

I've sent two emails (7th May and 14th May), having made an order on 17th April. I received nothing aside from an order confirmation email. No delivery updates. No response to my emails. Nothing. With only an email address (and no contact number), it is proving difficult to demand a refund.

Products used:
Perfume (Cacharel Anais Anais Eau de Toilette Spray 100ml), which was not even delivered, so you can say I ended up using nothing.

Service
Thumbnail of user donniew84
1 review
0 helpful votes
April 21st, 2023

Sent multiple emails and no reply.

I did not get my order and no refund has been given. There is no customer service

Avoid Peached at all costs! I will be seeking legal action soon.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mirkam4
1 review
0 helpful votes
July 29th, 2022

AVOID! My product was never dispatched and zero respond from them. I emailed them about 4 times that I want my refund but no answer. They just took your money!

Tip for consumers:
Dont buy anything from this company as they are scammers!!!

Products used:
Eucerin dermo stick

Service
Value
Shipping
Returns
Quality
Thumbnail of user anth10
1 review
0 helpful votes
March 23rd, 2023
Verified purchase

I have used another review as it says exactly everything i need to say.
I am now going through small claims court to get my money back.

You have been warned!

I did not receive the parcel I ordered from Peached. They sent me an email confirming delivery which I did not receive.
I reported this to Peached last month they did nothing to help. They use Evri as their delivery company who are a terrible company. They never left a card or emailed or text me about my delivery as they did not carry it out.
Peached need to refund my money for the item. Instead they ignored my email. I can not afford to lose money during these difficult economic times.
Regards
A Huburn
Tip for consumers:
Do not shop at Peached.

Products used:
None, never received my order.

Tip for consumers:
Save your money. scam companies

Products used:
perfume

Service
Value
Shipping
Returns
Quality
Thumbnail of user anm21
1 review
0 helpful votes
March 1st, 2024
Verified purchase

SCAM DO NOT BUY. The products look absolutely nothing when you receive them compared to what they are advertising. They are scammers and they're not issuing refunds either! Disgusting. What a waste of money. Below is a picture of the popular cargo trousers they advertise. What a joke

Service
Value
Shipping
Returns
Quality
Thumbnail of user philc331
1 review
0 helpful votes
March 23rd, 2023

Do not purchase from these pathetic little fraudsters. I have had to get my money back through the bank and I am in the process of getting this website shutdown. They take your money, not send anything out and hope they can get away with it.

Tip for consumers:
Don't use it

Service
Value
Shipping
Returns
Quality
Thumbnail of user lenhartgracey
1 review
0 helpful votes
January 18th, 2024

I ordered 2 pairs of pants with an adjustable waistband and I got a jawstring instead and the material felt like a tents material when that's not what it showed on the website so I got the completey wrong order

Thumbnail of user oliviam624
1 review
0 helpful votes
January 30th, 2022

I'm satisfied with contacting costumer service. Dear Poppy solved the my refund issue very quickly. Thanks Poppy

Products used:
jacket was lovely

Service
Value
Shipping
Returns
Quality
Thumbnail of user bd201
1 review
0 helpful votes
July 21st, 2022

Avoid at all cost, took 3 weeks for them to come back to me with a returns note. Sent items back, another 3 weeks for them to answer me regards to my refund. To be then told items were sent back too late, plus they haven't received them, even though

Avoid at all cost... it took them 3 weeks to answer / send me a returns note, when i finally got it I sent items back straight away. IT TOOK THEM ANOTHER 3 WEEKS TO ANSWER ME REGARDS TO MY REFUND, TO BE THEN TOLD I WINT GET A REFUND DUE TO ITEMS BEING SENT BACK AFTER THE 14 DAYS. ALSO TO BE TOLD THEY DID NOT RECEIVCE MY ITEM EVEN THOUGH I HAD PROOF OF DELIVERY... NOW GOING THROUGH MY CREDIT CARD TO CLAIM IT BACK

Thumbnail of user juliam1079
1 review
0 helpful votes
July 6th, 2023

Shopped here a couple of times and very happy with the service I have received and the clothing is really good quality too!

Service
Value
Shipping
Returns
Quality
Thumbnail of user minal32
2 reviews
0 helpful votes
October 6th, 2022

Very nice website. However I made an order on Peached (it's from UK) for a jumper dress. However it has been more than a week and the dress still no where to be found. I hope they use better shipping service.

Products used:
A jumper dress

Thumbnail of user michellep1954
1 review
0 helpful votes
January 28th, 2022

The person that helped me was very kind and friendly. I am very impressed with the customer service. He reassured me that I would receive my refund as I was very concerned about it.

Thumbnail of user ashleyh1316
2 reviews
0 helpful votes
October 7th, 2022

Just wonderful. Keep up this amazing customer service and fast shipping process. You guys rock!

Thumbnail of user amyi617
1 review
0 helpful votes
August 15th, 2022

Company is very helpful - service is faultless- goods arrived within a day on a standard service. Will be buying from here again!

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user jemmap11
1 review
0 helpful votes
August 9th, 2022

VERY HAPPY WITH MY ORDER FROM THIS WEBSITE- WILL BE SHOPPING HERE AGAIN. WOULD RECOMMEND 100% TO ANYONE LOOKING FOR GOOD QUALITY CLOTHES!

Service
Value
Shipping
Returns
Quality

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From the business

Company Representative

Thumbnail of user ebrios
Amalia H.
Typically does not respond to reviews

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