• Penzeys Spices

Penzeys Spices

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Overview

Penzeys Spices has a rating of 2.25 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Penzeys Spices ranks 51st among Spices sites.

  • Service
    26
  • Value
    27
  • Shipping
    21
  • Returns
    8
  • Quality
    27
Positive reviews (last 12 months): 33.3%
Positive
3
Neutral
0
Negative
6
4
See all photos
How would you rate Penzeys Spices?
Top Positive Review

“Say what you want, I've always loved this company”

Emma W.
10/1/22

I've bought from this company several times, my mother introduced me to one of their very quaint little stores near my hometown several years ago and I've loved them since. I understand some of the comments are put off by the politics, but it's definitely not a standalone thing by any means as so many companies do it nowadays. But I've always loved the products, I've never had any issues with anything. If I had anything negative to say it would just be that they're a little pricey, but I love the cake spice for baking and I'm willing to throw down on it.

Top Critical Review

“Buy, and you'll be spammed with political hate mail :(”

Pat V.
4/4/22

I used to buy exclusively from Penzey's but not any more. They used my order confirmation email to spam me with their Left Wing political ideologies?! I came online to research a new spice company to find Penzey's is listed as the worst of the bunch. Looking forward to more flavorful cooking with a brand new upstart of a company that doesn't exercise Virtue Signaling with their order confirmations. B'uh BYE Penzey's - you truly creep me out!

Reviews (40)

Rating

Timeframe

Other

Thumbnail of user patv92
1 review
18 helpful votes
April 4th, 2022

I used to buy exclusively from Penzey's but not any more. They used my order confirmation email to spam me with their Left Wing political ideologies?!
I came online to research a new spice company to find Penzey's is listed as the worst of the bunch.
Looking forward to more flavorful cooking with a brand new upstart of a company that doesn't exercise Virtue Signaling with their order confirmations.
B'uh BYE Penzey's - you truly creep me out!

Tip for consumers:
You will be harassed with Far Left Wing propaganda when you order. Penzey’s hates Republicans and says so ad nausea with their Virtue Signaling.
I will NEVER do business with them again!

Products used:
In the past, all. This last order is going back by my refusing it’s delivery. I won’t support a company that actively promotes hate towards those that vote differently than they do.

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Thumbnail of user r.lerew
1 review
0 helpful votes
January 20th, 2024

My father started shopping at Penzeys well over a decade ago. He was an awarding winning cook and had an extensive collection of spices from Penzey's. I learned to cook with these spices and I'm ashamed to even have them in my cupboard with the absurd political views that Penzey's now pushes on their customers. I've moved on...

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Thumbnail of user emmaw577
1 review
5 helpful votes
October 1st, 2022
Verified purchase

I've bought from this company several times, my mother introduced me to one of their very quaint little stores near my hometown several years ago and I've loved them since. I understand some of the comments are put off by the politics, but it's definitely not a standalone thing by any means as so many companies do it nowadays. But I've always loved the products, I've never had any issues with anything. If I had anything negative to say it would just be that they're a little pricey, but I love the cake spice for baking and I'm willing to throw down on it.

Service
Value
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Quality
Thumbnail of user billiee33
1 review
9 helpful votes
January 30th, 2022

Mold across the top of brand new cumin. I heard from sleeker who worked there that the place is dirty and gets written up for code violations all the time. Disgusting and overpriced.

Products used:
Had to throw it away so none.

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Thumbnail of user loisc251
1 review
2 helpful votes
October 26th, 2023
• Updated review

I've used Penzey spices for years. They are so fresh and flavorful. A little goes a long way which makes them economical to use, unlike the spices sold in stores which are often mixed with non-spice ingredients and require 3 times the measure to get any flavor out of them. Also love the Wisconsin connection. As a life long (69 years) resident I can categorically state that we are not known for our political reticence so why should the Penzey CEO be any different, lol. And just so you have balanced Wisconsin outspoken political opinions, we gave you Sen. Ron Johnson too. Your welcome.

Products used:
spices

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Value
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Quality
Awesome quality, fair prices
March 11th, 2023
Verified purchase
• Previous review

I am an adventurous cook and use many spices - all from Penzey. The selection and quality cannot be beat.

Products used:
all

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Thumbnail of user brendaa1307
1 review
2 helpful votes
November 12th, 2023

I've been a customer for years, and fortunate enough to live within 10 minutes of the Houston store. Absolutely the freshest, finest, pungent herbs, spices, and cooking helps (looking at the base products such as seafood seasonings) to be found anywhere. Even during the pandemic, they found a way for me to get fresh spices when I needed them, thanks to order pickup off the little wooden bench out front!

In their store, and on the website, there a many wonderful recipes that have become staples in my home.

I get it if you don't support the politics of the owner, but IMO it is just childish to leave a one-star review for products that are superior to any you'll find in a grocery store. Wondering if those posting the one-stars have ever even tried the products.

At any rate, buy the products, you will NOT be disappointed.

Products used:
Multiple, many times

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Value
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Thumbnail of user reviewers4
1 review
12 helpful votes
January 28th, 2023

I wrote a glowing review about Penzey's YEARS ago, before they got political. I used to live near them, and when they were kinda new, in their infancy, I probably garnered a lot of business for them with my socialization re: the shop and their spices. However, years later...I don't know what exactly happened, but I started getting this political mail sent to me which was spewing hate and it was crazy - just out of nowhere! I mean from a SPICE company!? So with that all I can say is, avoid this hate-mongering company at all costs. And Penzeys...get woke...go broke as they say.

Thumbnail of user scarlettl40
1 review
9 helpful votes
January 25th, 2023
Verified purchase

Takes forever to ship and their need to be belligerently political is weird…. I definitely won't purchase from them again.

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Thumbnail of user lanal166
1 review
3 helpful votes
March 25th, 2023

This is the best spices money can buy. They have everything you can think of too. Every meal is gourmet when cooking with Penzeys. I lightly cover my broccoli and cheese with Penzeys sandwich sprinkle and it's the best thing I've ever tasted. The last time I used Penzeys pasta sprinkle I remember thinking the same thing THIS IS THE BEST THING I've ever tasted. My boyfriend is Russian and my grandmother happened to give me the Russian spice packet.he was very impressed by my cooking that night ;). I am not paid to write this I'm just so thankful for these good spices

Tip for consumers:
They have many salt free seasonings too.

Products used:
Penzeys pasta sprinkle, and sandwich sprinkle. As well as many others ☺️

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Thumbnail of user ruthl943
1 review
8 helpful votes
February 2nd, 2023

Extremely hurtful and bigoted comments. Read the website. Shocking and tasteless display of spreading ill amongst fellow Americans. Sad array of words begin put forth.

Thumbnail of user michaelg2771
2 reviews
0 helpful votes
October 24th, 2023

Do not do business with this company because they apparently hate half of their potential customer base, they have an exclusive section on their home page stating how much they hate Republicans. But then in the same statement say how compassionate and decent they're, nothing but another hypocritical virtue signaling frauds!

Thumbnail of user lc462
1 review
2 helpful votes
March 13th, 2023

I've been a customer of Penzey's for at least 15 years. Love love their spices, always fresh and strong, and shipping is generally quick. I love the spice blends best, and some I can't live without include Florida pepper, BBQ of the Americas, Justice, and more.

And they're trying to leave the world a better place, too, by calling out injustice where they see it. I'll continue to buy from them, and am not really interested in others who dismiss this company because of political views. More spices for me!

Products used:
spices!

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Value
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Thumbnail of user sf288
1 review
4 helpful votes
March 11th, 2023

The spices are always great and fresh. I used to go to one of their stores in Santa Monica and everyone was friendly and helpful. Phone service has always been good as well.
As for the political stuff, we are supposed to be able to voice our opinions without fear in this country. Maybe all the haters should watch Arnold Schwarzenegger's video about hate. After looking at some of the reviews, I can't help but think that they were posted by people that don't like the company's opinions rather than being about the quality of their products.

Thumbnail of user josephl2010
1 review
3 helpful votes
January 20th, 2023
Verified purchase

After a storefront closed in a neighboring Village, we kept buying online and it was always a good experience, the packaging, the freshness and the intense aroma of the spices we most frequently use: minced garlic, oregano, basil, Italian and northwoods are excellent help to our home cooking.
We are very satisfied
Customers.

Thumbnail of user pamb745
0 reviews
29 helpful votes
January 16th, 2022

I was a faithful Penzey's customer for a number of years. While I felt that most of their spices were mediocre, there were a few special blends that I purchased regularly. I opened my email today to see a series of emails that were filled with an incoherent political rant about Republicans. He accuses everyone who disagrees with him of being racists who "buy guns to shoot black people". Business people shouldn't be allowed to engage in verbal assaults on their faithful customers.

Thumbnail of user laurieg23
3 reviews
23 helpful votes
March 11th, 2023
Verified purchase

So, looking at the reviews, I see a lot of 1-star ones, mostly from people who think Bill Penzey's political views somehow translates into the quality of his products. Many are filled with outright lies such as mold on the products and dirty stores. There is no truth to any of that. I would bet that they never even bought anything from Penzey's. I have shopped in-store as well as online for years and have never had one single issue with anything. The stores are clean and smell wonderful! The online shopping was fast and the products are well-packaged and fresh. As I run out of a cheaper store brand spice, I am replacing it with the Penzey's brand. Bill has been in the spice business for a long time and travels the world to get the best products he can find. His blends are so flavorful and you won't find them anywhere else. Many of his products are salt-free for those who need to watch their intake. He is passionate about food and cooking and shares recipes, both his own and from his customers.
I urge anyone reading these reviews to take the negative ones with a grain of salt (pun intended), set the politics aside and try them for yourself. I started buying the Penzey's brand way before opposing political views were a reason to leave negative reviews instead of the product itself and I will continue to buy them well into the future.

Products used:
Multiple

Service
Value
Shipping
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Thumbnail of user annb1660
1 review
5 helpful votes
January 5th, 2023
Verified purchase

If you notice the vast majority of the negative reviews bring up Penzey's liberal politics... and has zero to do with the quality of their spices.

Here's my experience with Penzey's... their spice blends are handsdown some of the best around. Spices are fresh and flavorful.

They almost always have a crazy good special going on (buy one get one... freebies... special low prices on selected spices, etc)

Not too long ago, Penzey's sent me a free "hug" blanket just because I asked for one. I was feeling down about a friend moving across the country and I shamelessly nominated myself for one. I didn't even pay shipping on it.

Penzey's gives a lot to their customers... so much so, that I sometimes wonder how they turn a profit. But they have my loyality because I see that they actually care... about their customers, about this nation, and about this world. It's rare to see that quality in a company.

Also did I mention the spices? They are really, really good! My personal favorites? Fox Point & Arizona Dreaming. Ruth Ann's is good, too!

Products used:
Spices and spice blends, and a few accessories such as Penzey lapel pins, and a blanket.

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Thumbnail of user raye290
1 review
2 helpful votes
September 22nd, 2023

The CEO of this company is so idiotic, that he/him has made his company political and tripped down on 1/6 like it's some national disaster. Wake up buddy. Smell the spices. You're a clown. Go drink a Bud Light. You'll be out of business soon.

Tip for consumers:
Imagine a company run by Fetterman and Kamela Harris…

Products used:
Summer of BLM burning spice

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Thumbnail of user ear3
1 review
8 helpful votes
January 28th, 2023
Verified purchase

Great selection, also consider Frag Out Flavor, A veteran owned company, as well as The Spice House, owned by Penzys sister Patty. No political rhetoric or ranting. Just great spices and excellent customer service. Pricing is better at the Spice House as well.

Thumbnail of user grayk16
1 review
5 helpful votes
March 11th, 2023

I order from penzeys for most all my spices and I have yet to be disappointed. I often receive free goodies with my order as part of promotions, the depth of the spices is phenomenal, and I appreciate how they are upfront about their values, and also inclusive to marginalized communities, and not just in words, but in actions

Tip for consumers:
Wait for good promotional deals for most affordable options

Products used:
A large variety of spices

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Value
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Thumbnail of user ering332
1 review
20 helpful votes
February 12th, 2022

Company promotes hatred toward other people for the sole purpose of making money. Left leaders think this is great but its just a gimmick to take advantage of the same people. Cleverly evil.

Thumbnail of user johne1937
1 review
16 helpful votes
February 2nd, 2022

Disgusting garbage by the genius owner who hates on half the country because they don't agree w him!

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Thumbnail of user denise.oliver737679
1 review
5 helpful votes
March 11th, 2023

Have been delighted with every spice I have ordered from Penzeys. And I will always stand with them because of their political bravery. Thank you I am embracing hope!

Products used:
Spices, hot chocolate

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Thumbnail of user geraldinee41
1 review
9 helpful votes
June 1st, 2022
Verified purchase

I bought from penzeys for many years… NO MORE! This is a hateful, divisive company! All they do is insult and spew hate at customers! People are buying a product, not your political hatred. Never buying from this company again! Good riddance!

Thumbnail of user lynno151
1 review
4 helpful votes
March 14th, 2023

The difference between Penzeys spices and the ones in the grocery store is amazing. The company emails are not racist. They are not hateful. They urge inclusion and understanding. If that offends you...it's a "you" problem. Give their spices a try. And if you live near one of their stores, treat yourself to a trip.

Products used:
Spices

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2.3
40 reviews
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