Petal Prim

Before purchasing these sweaters I made sure to read all the fine print. They say the company is in Tampa, Florida. I have been going back and forth with them which is now a company in China. Like the other buys stated, they offered me $15.00 which was suppose to be $100.00. I will not stop until I get my money. Plus one of the sweater had a huge hole in it. I will be reposting this all over social media.

Awful company, a huge scam. If you want to return anything you have to ship to China (which they conveniently never mention on their website), but they don't even give you that option because they say it's "too expensive and would take too long" as if they have the right to make that decision for the customer. So they say "why don't you donate the clothes to charity" and offer you a measly $5 compensation. They're awful and should be avoided like the plague.

Received terrible quality sweaters. They changed return policy AFTER i placed the order. What was supposed to be "friendly customer service" turned into a total run around of requirements to send pictures ending in them offering a $5 account credit for $75 of order because they are in CHINA and it would be too expensive to return the items! STAY AWAY! I wish I would have read this first. Please contact the BBB and help put them out of business!

Scam, big time! Same as all the rest, presents that never came until too late. Can't get a return label, I'm trying to find any # of company, no luck so far
Please don't order anything from them, unless u want to loss money and get crappy clothes!

Please general public do not order from this website... this company is a scam and the items run big and and are not what the pictures represent. No returns will ever be accepted instead they suggest to give the item to a friend or charity, but they claim they have a wonderful customer service department and friendly service. Very frustrating! I will not ever order from them.

Bought a coat. Wrong size sent. They wont help correct. Worst part is their web site wont let you leave a bad review. Says "under review" and then one said "Review too aggressive to post?"

Stay away. Poor quality sweaters, they lose shape almost immediately. Must be returned to China. Very poor customer service also

I ordered, I received half my shipment after 3 weeks, I'm still waiting for 3 sweaters I didn't get. I've emailed numerous times.
The quality of the items I did receive is absolutely awful, I can't agree more that you could get better quality at a dollar store!
Additionally like everyone else has said that I read after the fact, my bad, the sweaters don't look anything like the pictures you see online, what you see as a fuzzy oversized sweater comes in as threadbare piece of garbage for the price.
Worst experience do NOT order from this website.

I ordered two items in May 2020. When I checked earlier this month (June) to get an update, their website was gone. I tried contacting them by email with no response. I'm out $62.93 with no way of getting it back because it appears that they're out of business. Hopefully, I'll get the money back from my credit card company.

I purchased 4 items, received email my items had been shipped. Only received 1 item in package. Out $102 and the one item is of poor quality and was originally shipped out of China to Chino CA and then shipped to my home. Do not purchase from them it is a waste of money. Just foreigners living in US and then having their family ship to US. Scam Scam. I have requested to find out where my items are and no response, says will get back within 24 hours. Ok been longer and nothing. Filed complaint with BBB of Florida.

They don't deserve one star!
Their clothes are absolute garbage and won't issue a refund so be careful. They use fake photos and are nothing what you receive. They hook you in to buy 3 for the free shipping too.

This is my first review EVER! Do not order their clothes this company needs to be closed down. I received the cute black leisure suit that looked great on the model, after four weeks. As all the other reviews have said The quality is terrible it doesn't look anything like it was advertised. I will donate those clothes to charity. At least that's some good came out of this. All I can say is do waste your money or give them any business.

Ordered 7 items of extremely poor quality. Only contact was e-mail. They are refusing to give me a return address and credit on my credit card. Do not even want to give them ONE STAR! Stay away from them!

Placed my order 10 months ago in December 2019 for a few sweaters. Constant delay. By summer, I told them not to bother-didn't want the sweaters in JULY! They said they would refund for one item that was unavailable. I told them I wanted a FULL refund. To date, no refund, no clothes & the email address has changed. Scam, scam, scam!

The Return/exchange process is ridiculous. I buy a lot of things online and the back-and-forth that you have to do to deal with these people is in sane. In fact it sounds a lot like another company I dealt with earlier this year which had a different name... I'm thinking it's the same people. All from a China of course... basically the same exact wording and bad grammar... and the same level of difficulty in their emails to you regarding how you should have checked their sizing guidelines, etc. See picture below.

Bottom line: STAY AWAY if you aren't sure of sizing, cut, or fabric because you won't be able to return it if they can in any way claim that it's "your fault" that you received a product you can't wear.

I ordered the the sweater and shirt below. The shirt is the cheapest material I've ever seen ANYWHERE! There are no labels on the shirts to tell you what size they are or who they are made by. Generic! The tie in the front was thrown in the bag, not attached. The grey sweater, I fell in love with by the pictures. It's cheap and looks like they put in on an elephant and then sent it to me. The customer service (email only) does not do refunds.

Do NOT buy from Petal Prim! Extremely cheap clothing, they took over 3 months to deliver my order and nothing was right! Either they sent the wrong item, the size was wrong, or the items didn't resemble what I actually ordered! Very bad quality! From China, and horrible customer service as well! They are very rude. They ignore and negate everything. After ordering they said multiple items were out of stock. They don't respond. This business should be shut down! I wish I would have read these reviews before I ordered! Just aweful.

I beg you do not order from this company. Garbage material from China! Paid $58.00 for 2 sweaters and they were not at all like the add on the website. Arrived after Christmas and one of the sweaters had black marks on it. The sizing came in like they were for hand puppets. After about 20 emails I ended up getting $28 bucks back. Do not order this garbage!

I placed my order 10 days ago and haven't had an update since. When I check on the order, all it says was it was confirmed. I emailed them to ask what the status is, but haven't heard back. I'm hoping this place isn't a scam because the sweaters I ordered look super cute. I'll be patient a little longer and hope this place is legit, but if I don't hear anything in 4 days - then I'm going to consider my $75 gone forever because 2 weeks seems pretty ridiculous to have to wait for order info.

I order over $300 worth of merchandise early December, trying to plan for Christmas presents, and I was shocked! The merchandise does not look like the pictures and the sizes are not as indicated on the size charts! I didn't receive some of the order until February - after I asked them NOT to send it. They sent it anyway and REFUSED to refund my money! They certainly missed out on a great customer for a long period of time and I will tell everyone, everywhere I go, that this company is NOT reputable. They are very hard to contact, and find ways to scheme and not stand by there merchandise.

I ordered 4 sweaters the beginning of Nov still no sign of them, I have 2 yes 2 FedEx tracking numbers and neither work! I have emailed for updates and no response NEVER EVER AGAIN! Worst service I have seen in ages! Thank goodness for White House at least that will be here before Thanksgiving vacation! I thought a month was long enough uggh

I ordered two sweaters for my wife in December 2019, not knowing that this was going to be a scam. The third party, possibly Chinese, has set up a web site as the go between for your orders. They advertise the web site and do all of the billing also. You are over charged for inferior quality clothing, made in china, they pocket the profits and then the lack of customer service goes to hell! I have done everything they have requested for the full refund, but all they wanted to do was exchange them. Well, that's not what they want to do either as time went on. I have not heard from them in over a month.

Took a month to get it. Wouldnt fit a 10 year old skinny girl. Cheep fabric. It was 32.00. Costs 23.00 to send back to China. These people are getting away with this junk! Pay pal couldnt help me at all, unless i was a computer genius. Im going to file a complaint with the government.