• Pet DeFence

2018 CUSTOMER CHOICE AWARD

Pet DeFence

Overview

Pet DeFence has a rating of 4.91 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Pet DeFence ranks 57th among Pets sites.

What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate Pet DeFence?
Top Positive Review

“Best Service Ever”

Jen P.
7/11/20

The service technician is so amazing! He is polite, professional and thorough. And his smile is genuine! Thanks for fixing my fence today!

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user jenp118
1 review
0 helpful votes
July 11th, 2020

The service technician is so amazing! He is polite, professional and thorough. And his smile is genuine! Thanks for fixing my fence today!

Thumbnail of user mattm296
1 review
10 helpful votes
June 22nd, 2018

Roger and team installed our electric fence back in early 2006... he helped me train our Australian Shepherd Cali with easy. In 2008 we acquired a Toy Australian Shepherd Foxy. Again, with easy Roger assisted us in training Foxy and for the past 10 years have had no issues with the fence. Equipment has continued to work and provide the protection that allows us to feel comfortable with our dog Foxy outside (she is a working dog and loves to just be outside). When there has been any issue with our fence (alarm sounds), call Roger and team - always a quick response and repair is on its way. I would recommend anyone looking for an invisible dog fence - use the BEST. Pet DeFence!

Thumbnail of user susans900
5 reviews
0 helpful votes
December 26th, 2018

Amatto did a great job problem solving and fixing of our 'beeping' Controll panel. We found PetDefence 18 years ago when we moved here. Prompt service then and now!

Thumbnail of user catherinem315
4 reviews
0 helpful votes
May 3rd, 2019

My Pet Defence is great, it's tempting, it's no hassle at all. Amatto its great job. Pet Defence delivers safely, convinence,

Thumbnail of user reneea19
1 review
9 helpful votes
September 21st, 2016
Verified purchase

With the addition of a new puppy we hired Pet Defence to reactivate our existing underground dog fence. The owner of Pet Defence (Roger) was very professional, promptly responded to my calls and spent two hours with us on the initial training of our puppy. His technician (Amano) did an excellent job of figuring out the convoluted system we had in place and after a couple of hours he was able to reactivate our fence

Thumbnail of user rogerm90
Roger M. – Pet DeFence Rep

Renee, Thank you for your kind words. We appreciate that you called us to help you out with a different company's product fence installation. We are always willing and able to help anyone. Ruger is smart and will do well.

Thumbnail of user terrencem32
1 review
8 helpful votes
January 2nd, 2017
Verified purchase

Have had 4 fences installed and recommended Pet DeFence to many many more. Roger is always prompt and concerned about my pets safety and a great trainer. He is always quick to respond whenever I call. I appreciate him greatly.
Terry M

Thumbnail of user bobm218
1 review
1 helpful vote
April 13th, 2017

Responded quickly to my recent email request. Provided a user friendly link to resolve my question. Was able to avoid a service call. Many years of good experience with this organization.

Thumbnail of user rogerm90
Roger M. – Pet DeFence Rep

Bob - I am glad to help you out anytime you need it. I always like to offer a "No Cost" solution first. I am glad the link to the website allowed you to resolve the problem on your own.

Thumbnail of user todde6
1 review
1 helpful vote
September 25th, 2016
Verified purchase

Training went well with our dog which he is very difficult to train. Install and instructions went great. Overall great experience. Would hire again in a minute.

Thumbnail of user karend123
1 review
11 helpful votes
September 25th, 2016
Verified purchase

We have been so pleased with Pet Defence. They have been very professional and responsive from the very beginning when they were putting in the fence, training (really well done), and any trouble-shooting that was needed. I am very comfortable with their staff and appreciate the service!

Thumbnail of user bobe39
1 review
2 helpful votes
September 21st, 2016
Verified purchase

It was put in fast and efficiently. The training was excellent and our dog, Darby loves the freedom. Probably the best part is that we don't have a big, wood fence blocking our view.

Thumbnail of user arleneb21
1 review
1 helpful vote
September 26th, 2016
Verified purchase

Installer and trainer very nice and helpful.

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From the business

Pet DeFence Hidden Dog Fences features Bluetooth enabled underground electronic dog fencing systems in the Kansas City area. Independent support for Invisible Fence? Systems also available. The #1 KC Pet Stop Brand dealer.

Company Representative

Thumbnail of user rogerm90
Roger M.

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