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Petfow.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
I changed my mailing address upon my move to California. Petflow shipped my order to my old address in Florida. I called to correct this error. Again they shipped it to old address. I called again and they promised that my replacement would be shipped to my current address. It is incomprehensible that they again shipped to the wrong address for the THIRD time! I asked to speak to the supervisor and was refused. All my future pet needs will be with Chewy in the future.
I changed my mailing address upon my move to California. Petflow shipped my order to my old address in Florida. I called to correct this error. Again they shipped it to old address. I called again and they promised that my replacement would be shipped to my current address. It is incomprehensible that they again shipped to the wrong address for the THIRD time! I asked to speak to the supervisor and was refused. All my future pet needs will be with Chewy in the future.
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