Petluvshop.us

I got an email from this company about new arrivals (see picture of the email with their Logo). I clicked on the video and it was horrible, containing angry/scared defensive cats, horrible music, and a horrible spinning carrier with cats in it. This is the video, and you can see by the guy's name that he's not all there: https://www.youtube.com/watch?v=H50fWi9zRkI&mc_cid=94bd5269be&mc_eid=483cc733f5.
I replied to this company's email telling them how awful I thought the video was (first email at the bottom of this review). I have of course blocked him. I do not know if this is also the manager and/or owner, but if not, this nutcase needs to go. Can you imagine him having a person's address who is unhappy with their order? I highly recommend NOT ordering from this company at all in case that happens. Below is the email exchange, NO JOKE (Sitejabber has understandably blocked all the profanity). Start at the bottom, which is the beginning of the email exchange up to the time I blocked him:.
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Support petluv <*******@petluvshop.us>
To:
[my email]

Sat, Jul 11 at 10:25 PM

Go $#*! yourself you $#*!. $#*!ING IDIOT

Andrew Taylor
Customer Service
PetLuv Shop, LLC
P: *******174
A: 1345 Seaboard Industrial Blvd NW
STE B-1
Atlanta, GA *******
W: petluvshop.us e: *******@petluvshop.us.
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On Sat, Jul 11,2020 at 10:19 PM [my email] wrote:
And you call yourself a business, you mental case? Guess what's going to be posted on the internet.

Thanks so much for your reply.

Sent from [mail] on Android.
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On Sat, Jul 11,2020 at 10:04 PM, Support petluv
<*******@petluvshop.us> wrote:
The $#*! you talking about you stupid $#*!?.
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On Sat, Jul 11,2020 at 10:01 PM [my email] wrote:
Your email contains a despicable link to a despicable video: https://www.youtube.com/watch?v=H50fWi9zRkI&mc_cid=94bd5269be&mc_eid=483cc733f5

The angry cats are horrible, the music is horrible, and the spinning carrier is horrible.

You have just killed a big order.

You are IDIOTS.
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On Jul 7,2020, at 1:19 PM, PetLuv Happy Cat <*******@petluvshop.us> wrote:

(see picture)